At a Glance
- Tasks: Repair and maintain coffee equipment while ensuring top-notch quality for clients.
- Company: Join a leading name in the coffee industry with a vibrant team culture.
- Benefits: Earn up to £37,500, enjoy a company vehicle, pension, and 25 days holiday.
- Other info: Flexible hours with opportunities for overtime and career growth.
- Why this job: Be part of a dynamic team that values customer service and quality coffee.
- Qualifications: Mechanical experience, problem-solving skills, and a clean driving licence required.
The predicted salary is between 33000 - 37500 £ per year.
Up to £33,000 per annum + c£4,500 for working 1 in 4 weekends + vehicle + pension + other benefits.
This is a roasting hot opportunity to join one of the leading names within the coffee industry as we are seeking a Coffee Field Service Engineer for Cambridge and the surrounding area. Salary up to c£37,500 per annum including working 1 in 4 weekends + vehicle + pension + other benefits.
RequirementA highly motivated, well-presented individual with technical ability and an excellent understanding of equipment, coffee quality, quality standards and procedures. Mechanical experience and knowledge required along with a full and fairly clean UK driving license.
- Promote the company by responding to reactive and service call requests by working in a professional, efficient and thorough manner for a broad range of clients ranging from high street independents to national brands and organisations.
- Carry out a broad range of coffee equipment repair and preventative maintenance tasks from fault finding to diagnosis, making sure all coffee equipment is left in good working order.
- All work carried out meets the correct equipment set up as per agreed specification providing consistent coffee quality to ensure first time fix and customer satisfaction.
- Work proactively with the central call centre, by taking day to day instructions, keeping them updated, so waiting customers are kept informed.
- Adhere to Health and Safety procedures, undertaking risk assessments to ensure that it is safe to work and bring any risks to the attention of the company management.
- Complete all necessary online job sheets, time sheets and supporting documentation as required, ensuring it is reviewed and completed prior to leaving premises, to validate client satisfaction.
- Provide agreed spare parts stocks via hand held unit to ensure that parts are invoiced to the customer, deducted from stock and replenished to maintain your vehicle stock inventory.
A confident individual with a passion for customer service. Excellent understanding of coffee quality and associated equipment. Demonstrates strong problem solving skills with an electrical mechanical background. Computer literate with a clean driving licence. Self-motivated with a flexible approach to work, location and hours. (Required to work 1 in 4 weekends)
Up to £33,000 per annum + overtime for weekend work + Company Vehicle + 25 days holiday + Pension + other Company benefits.
Field Service Engineer - Nights in Cambridge employer: Shannon White Technical Recruitment
Contact Detail:
Shannon White Technical Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - Nights in Cambridge
✨Tip Number 1
Network like a pro! Reach out to people in the coffee industry, attend local events, and connect with potential employers on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance for an interview or a meet-up, bring along examples of your work or even a portfolio. Demonstrating your technical ability and problem-solving skills can really set you apart.
✨Tip Number 3
Be proactive! If you see a company you’d love to work for, don’t wait for them to post a job. Reach out directly, express your interest, and ask if they have any upcoming opportunities. It shows initiative and enthusiasm!
✨Tip Number 4
Keep your online presence sharp! Make sure your LinkedIn profile is up-to-date and reflects your passion for coffee and customer service. Also, consider applying through our website for a smoother application process!
We think you need these skills to ace Field Service Engineer - Nights in Cambridge
Some tips for your application 🫡
Show Your Passion for Coffee: When you're writing your application, let your love for coffee shine through! Talk about your experience with coffee equipment and how you understand the importance of quality. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of the coffee industry.
Highlight Your Technical Skills: Make sure to showcase your mechanical experience and technical abilities in your application. We’re looking for someone who can tackle repairs and maintenance with confidence, so don’t hold back on detailing your relevant skills and experiences. This is your chance to impress us with your know-how!
Be Professional and Thorough: In your written application, demonstrate your professionalism. Use clear language and structure your application well. We appreciate candidates who take the time to present themselves properly, as it reflects how you’ll handle service calls and client interactions in the field.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows that you’re proactive and keen to join our team at StudySmarter!
How to prepare for a job interview at Shannon White Technical Recruitment
✨Know Your Coffee Inside Out
Make sure you brush up on your knowledge of coffee quality and equipment. Be prepared to discuss different types of coffee machines, their maintenance, and how to ensure top-notch coffee quality. This will show your passion for the industry and your technical expertise.
✨Show Off Your Problem-Solving Skills
Prepare examples of past experiences where you've successfully diagnosed and repaired equipment issues. Highlight your mechanical background and how it has helped you tackle challenges effectively. This will demonstrate your ability to think on your feet and provide solutions.
✨Be Professional and Personable
Since this role involves interacting with a variety of clients, practice your customer service skills. Think about how you can convey professionalism while also being approachable. A friendly attitude can go a long way in making a great impression.
✨Stay Organised and Detail-Oriented
Familiarise yourself with the importance of documentation in this role. Be ready to discuss how you manage job sheets and time sheets, ensuring everything is completed accurately. This shows that you understand the operational side of the job and are committed to client satisfaction.