At a Glance
- Tasks: Repair and maintain coffee equipment while ensuring customer satisfaction.
- Company: Join a leading name in the coffee industry with a vibrant culture.
- Benefits: Earn up to £37,500, enjoy a company vehicle, pension, and 25 days holiday.
- Other info: Flexible hours with opportunities for career growth and development.
- Why this job: Combine your passion for coffee with technical skills in a dynamic role.
- Qualifications: Mechanical experience, problem-solving skills, and a clean driving licence required.
The predicted salary is between 33000 - 33000 £ per year.
Location: Bathgate
Salary: Up to £37,500 pa. Up to £33,000 per annum + £4,500 for working 1 in 4 weekends + vehicle + pension + other benefits.
Hours: 7am-4pm (leave at 7, home at 4).
This is a roasting hot opportunity to join one of the leading names within the coffee industry as we are seeking a Coffee Field Service Engineer for Bathgate and the surrounding area.
Requirement:
- A highly motivated, well-presented individual with technical ability and an excellent understanding of equipment, coffee quality, quality standards and procedures.
- Ensure complete customer satisfaction by understanding their needs and providing attention to detail.
- Mechanical experience and knowledge required along with a full and fairly clean UK driving license.
Position Description:
Promote the company by responding to reactive and service call requests by working in a professional, efficient and thorough manner for a broad range of clients ranging from high street independents to national brands and organisations.
Responsibilities:
- Carry out a broad range of coffee equipment repair and preventative maintenance tasks from fault finding to diagnosis, making sure all coffee equipment is left in good working order.
- All work carried out meets the correct equipment set up as per agreed specification providing consistent coffee quality to ensure first time fix and customer satisfaction.
- Work proactively with the central call centre, by taking day to day instructions, keeping them updated, so waiting customers are kept informed.
- Comply with all on-site arrival procedures, by making contact with a manager/supervisor on site to introduce yourself and seek permission to commence work on equipment.
- Adhere to Health and Safety procedures, undertaking risk assessments to ensure that it is safe to work and bring any risks to the attention of the company management.
- Complete all necessary online job sheets, time sheets and supporting documentation as required, ensuring it is reviewed and completed prior to leaving premises, to validate client satisfaction.
- Keep in good working order all tools, equipment and vehicles supplied by the company, reporting any faults, breakages or equipment failures to your line manager daily.
- Provide agreed spare parts stocks via hand held unit to ensure that parts are invoiced to the customer, deducted from stock and replenished to maintain your vehicle stock inventory.
Knowledge, Skills & Experience:
- A confident individual with a passion for customer service.
- Excellent understanding of coffee quality and associated equipment.
- Demonstrates strong problem solving skills with an electrical mechanical background.
- Computer literate with a clean driving licence.
- Self-motivated with a flexible approach to work, location and hours. (Required to work 1 in 4 weekends)
Salary: Up to £37,500 (OTE). Up to £33,000 per annum + overtime for weekend work + Company Vehicle + 25 days holiday + Pension + other Company benefits.
If you feel this role to be a good match for your skills and experience we look forward to hearing from you.
Field Service Engineer in Blackburn employer: Shannon White Technical Recruitment
Join a dynamic team in the heart of Manchester, where your role as a Preventative Maintenance Engineer will be supported by a strong work culture that values employee well-being and growth. With competitive benefits including a company vehicle, pension, and generous holiday allowance, this is an excellent opportunity to thrive in the coffee industry while enjoying a balanced work-life schedule without weekend commitments.
Contact Details:
Shannon White Technical Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in Blackburn
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Shannon White Technical Recruitment as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Shannon White Technical Recruitment and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Shannon White Technical Recruitment’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Service Engineer in Blackburn
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Shannon White Technical Recruitment, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Shannon White Technical Recruitment, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Shannon White Technical Recruitment.
How to prepare for a job interview at Shannon White Technical Recruitment
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Shannon White Technical Recruitment offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Shannon White Technical Recruitment but also helps you get a feel for whether you’d thrive in that environment.
