Field Service Engineer

Field Service Engineer

Livingston Full-Time 30000 - 37500 £ / year (est.) No home office possible
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At a Glance

  • Tasks: As a Coffee Field Service Engineer, you'll ensure top-notch coffee equipment performance and customer satisfaction.
  • Company: Join a leading name in the coffee industry, known for quality and innovation.
  • Benefits: Enjoy a competitive salary, vehicle, pension, and additional perks, plus weekends off every four weeks.
  • Why this job: This role offers hands-on experience in a dynamic environment with a passion for coffee culture.
  • Qualifications: Mechanical experience and a clean UK driving licence are essential; technical skills are a must.
  • Other info: Work hours are 7am-4pm, giving you evenings free to enjoy life!

The predicted salary is between 30000 - 37500 £ per year.

This is a roasting hot opportunity to join one of the leading names within the coffee industry as we are seeking a Coffee Field Service Engineer for Livingston and the surrounding area.

Salary: Up to c£37,500 per annum including working 1 in 4 weekends + vehicle + pension + other benefits.

Hours: 7am-4pm (leave at 7, home at 4).

Requirement: A highly motivated, well-presented individual with technical ability and an excellent understanding of equipment, coffee quality, quality standards and procedures. Ensure complete customer satisfaction by understanding their needs and providing attention to detail. Mechanical experience and knowledge required along with a full and fairly clean UK driving license.

Field Service Engineer employer: Shannon White Technical Recruitment Careers

Join a dynamic team at the forefront of the coffee industry in Livingston, where we prioritise employee satisfaction and growth. As a Coffee Field Service Engineer, you'll enjoy competitive pay, a company vehicle, and a supportive work culture that values your technical skills and customer focus. With opportunities for professional development and a commitment to work-life balance, this role offers a rewarding career path in a thriving environment.
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Contact Detail:

Shannon White Technical Recruitment Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Service Engineer

✨Tip Number 1

Familiarise yourself with the coffee industry and its equipment. Understanding the technical aspects of coffee machines and brewing processes will give you an edge during interviews, as you'll be able to speak confidently about the products you'll be servicing.

✨Tip Number 2

Highlight your customer service skills. As a Field Service Engineer, ensuring customer satisfaction is key. Be prepared to share examples of how you've successfully addressed customer needs in previous roles.

✨Tip Number 3

Network within the coffee community. Attend local coffee events or join online forums to connect with professionals in the industry. This can lead to valuable insights and potential job referrals.

✨Tip Number 4

Prepare for practical assessments. Some employers may require you to demonstrate your technical skills during the interview process. Brush up on your mechanical knowledge and be ready to troubleshoot common issues with coffee equipment.

We think you need these skills to ace Field Service Engineer

Technical Ability
Mechanical Experience
Customer Service Skills
Attention to Detail
Understanding of Coffee Quality
Knowledge of Quality Standards and Procedures
Problem-Solving Skills
Communication Skills
Time Management
Adaptability
Full UK Driving License
Teamwork
Self-Motivation

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in mechanical engineering and customer service. Emphasise any previous roles that involved technical support or field service, particularly in the coffee or food industry.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the coffee industry and your understanding of quality standards. Mention specific skills that align with the job description, such as attention to detail and customer satisfaction.

Highlight Technical Skills: In your application, clearly outline your technical abilities related to coffee equipment and machinery. Include any certifications or training that demonstrate your expertise in this area.

Showcase Soft Skills: Don’t forget to mention your interpersonal skills. As a Field Service Engineer, you’ll need to communicate effectively with customers. Highlight experiences where you successfully resolved issues or improved customer satisfaction.

How to prepare for a job interview at Shannon White Technical Recruitment Careers

✨Show Your Technical Knowledge

As a Coffee Field Service Engineer, you'll need to demonstrate your understanding of coffee equipment and quality standards. Brush up on the technical aspects of coffee machines and be ready to discuss any relevant experience you have.

✨Emphasise Customer Satisfaction

This role requires a strong focus on customer service. Prepare examples of how you've gone above and beyond to meet customer needs in previous positions. Highlight your attention to detail and ability to understand client requirements.

✨Demonstrate Mechanical Skills

Since mechanical experience is crucial for this position, be prepared to talk about your hands-on experience with machinery. If possible, bring along any certifications or training documents that showcase your mechanical abilities.

✨Be Punctual and Presentable

First impressions matter! Arrive on time and dress appropriately for the interview. As you'll be representing the company in front of clients, showing that you can present yourself well is key.

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