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- Tasks: Support daily restaurant operations and create exceptional guest experiences.
- Company: Join the luxurious Shangri-La Rasa Sayang, a premier resort in Penang.
- Benefits: Work in a vibrant environment with opportunities for growth and development.
- Why this job: Be part of a dynamic team delivering top-notch Malaysian hospitality.
- Qualifications: Hospitality diploma preferred; experience in luxury dining is a plus.
- Other info: Must be a Malaysian citizen or Permanent Resident; shifts required.
Shangri-La Rasa Sayang, PenangShangri-La Rasa Sayang, Penang is one of the most luxurious resorts in Asia and the world. As a premier deluxe resort with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one of the region\’s most exclusive holiday gateways.We are in search of energetic, vibrant and multi-skilled individuals who are able to meet the ever-changing challenges and contribute towards the success of the resort. It takes a very special kind of person to work at Shangri-La. Someone with an eye for detail, the skills to perform and a passion to delight.We are looking for Service Associate C – Waiter/Waitress to join our team!As our Service Associate C – Waiter/Waitress, we rely on you to:Support the daily operation of the restaurantProvide a high quality service to restaurant guestsEnsure the smooth operation of the work section appointedConsistently looks for ways to enhance guest satisfactionCreate an exceptional experience for our guestsWe are looking for someone who:Diploma/Degree in Hospitality or a related field is preferred.Preferably has working experience in either a luxury restaurant or a 5* hotelAbility to work long hours.Ability to work independently.Ability to work under pressure in a fast-paced environment.Must be a confident and tactful strong team player.Good interpersonal & communication skills.Has a passion for Food & Beverage.Enjoys delivering high quality guest service with a welcoming manner.Loves interacting with guests and customers.Communicates with fluency in English (as well as the local language)Committed to serving food of the highest quality.Willing to work shifts.Due to work permit restrictions, only citizens of Malaysia and Permanent Residents of Malaysia shall be considered.If you are the right person, what are you waiting for? Apply now!We are an equal opportunities employer and welcome applications from qualified candidates. By applying to this position, you have read, understood and agreed to our Data Protection Policy. #J-18808-Ljbffr
Service Associate C - Waiter/Waitress (Rasa Wing Lounge) (170845) employer: Shangri-La Hotels and Resorts
Contact Detail:
Shangri-La Hotels and Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Associate C - Waiter/Waitress (Rasa Wing Lounge) (170845)
✨Tip Number 1
Get to know the company! Research Shangri-La Rasa Sayang and understand their values and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work there. Plus, a referral can give you a leg up!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to hospitality and customer service. Think about your past experiences and how they relate to the role of a Service Associate C - Waiter/Waitress.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Shangri-La family. So, what are you waiting for? Get that application in!
We think you need these skills to ace Service Associate C - Waiter/Waitress (Rasa Wing Lounge) (170845)
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for hospitality shine through! We want to see that you genuinely enjoy providing top-notch service and creating memorable experiences for guests.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in the food and beverage industry. If you've worked in a luxury restaurant or hotel before, shout about it! We love seeing how your background fits with our vibe.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you're the perfect fit for the role!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you're keen on joining our team at Shangri-La Rasa Sayang!
How to prepare for a job interview at Shangri-La Hotels and Resorts
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of the hospitality industry, especially in luxury settings. Familiarise yourself with Shangri-La's values and what sets them apart in providing exceptional service.
✨Show Your Passion
During the interview, let your enthusiasm for food and beverage shine through. Share experiences where you've gone above and beyond to enhance guest satisfaction. This will show that you genuinely care about delivering high-quality service.
✨Demonstrate Team Spirit
As a Service Associate, teamwork is crucial. Be prepared to discuss how you've successfully collaborated with others in past roles. Highlight any experiences where you’ve supported your team under pressure, as this will resonate well with the interviewers.
✨Practice Your Communication Skills
Since good interpersonal skills are key for this role, practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios you could face as a waiter/waitress, ensuring you can communicate effectively with guests.