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- Tasks: Drive sales and create memorable experiences for guests at a luxury resort.
- Company: Join the prestigious Shangri-La Rasa Sayang, a top-tier resort in Penang.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Why this job: Be part of a vibrant team and make a real impact in hospitality.
- Qualifications: Degree in Tourism or Hospitality and at least 1 year of relevant experience.
- Other info: Exciting career path with a focus on creativity and teamwork.
The predicted salary is between 30000 - 40000 £ per year.
Shangri-La Rasa Sayang, Penang is one of the most luxurious resorts in Asia and the world. As a premier deluxe resort with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one of the region's most exclusive holiday gateways. We are in search of energetic, vibrant and multi-skilled individuals who are able to meet the ever-changing challenges and contribute towards the success of the resort. It takes a very special kind of person to work at Shangri-La. Someone with an eye for detail, the skills to perform and a passion to delight.
As our Sales Manager, we rely on you to:
- Assist and work hand-in-hand with our Commercial Sales Team to oversee and be responsible for the day-to-day sales effort of the Sales Department.
- Develop and implement an annual sales activity plan with measurable targets and achieve budgeted revenue under the guidance and supervision of the Director of Sales.
- Be responsible for the conversion of groups with rooms under the general guidance and supervision of the Director of Sales.
Key Responsibilities:
- Implement sales action plans for designated market areas as outlined in the marketing plan.
- Manage accounts effectively and provide regular updates to the Director of Sales.
- Conduct daily sales calls and arrange familiarization/site inspection visits for corporate clients.
- Aggressively source new business opportunities through scheduled sales visits to key corporate accounts.
- Maintain consistent follow-up on all business leads, assigned projects, and duties, and report progress to the Director of Sales.
- Demonstrate strong negotiation skills to maximize profit across all revenue-generating areas.
We are looking for someone who:
- Has a Bachelor Degree or Diploma in Tourism, Hospitality, or Hotel Management.
- Has a minimum of 1 year of experience in a similar role within the hospitality industry.
- Is a strong team player.
- Has a can-do attitude.
- Enjoys crafting creative and best-fit solutions for business partners and customers.
- Thinks outside of the box whilst leading change in the hotel.
- Understands the global markets and local environment.
- Is effective bi-lingual in English & Malay in both written and verbal communication.
- Has relevant experience of handling corporate and wholesales.
- Possesses computer skills including Microsoft Word & Excel.
- Has strong interpersonal and communication skills.
- Is able to engage in a friendly and professional manner with business partners and customers.
If you are the right person, what are you waiting for? Click the apply button now!
Sales Manager, RSR & GSH (174744) in Sandown employer: Shangri-La Hotels and Resorts
Contact Detail:
Shangri-La Hotels and Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager, RSR & GSH (174744) in Sandown
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at Shangri-La. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching Shangri-La's values and recent news. Show us you’re not just another candidate; demonstrate your passion for their brand and how you can contribute to their success.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the Sales Manager role. We want to hear about your past successes and how you can bring that energy to our team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us you’re genuinely interested in the position. Plus, it keeps you on our radar!
We think you need these skills to ace Sales Manager, RSR & GSH (174744) in Sandown
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing exceptional service and creating memorable experiences for our guests.
Tailor Your CV: Make sure your CV is tailored to the Sales Manager role. Highlight relevant experience in sales and hospitality, and don’t forget to mention any achievements that demonstrate your ability to meet targets and drive revenue. We love seeing how you’ve made an impact in previous roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for our team. Use it to showcase your personality, skills, and what excites you about working at Shangri-La. Remember, we’re looking for someone who can think outside the box and bring fresh ideas to the table!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the information you need about the role and our company culture there. We can’t wait to hear from you!
How to prepare for a job interview at Shangri-La Hotels and Resorts
✨Know Your Market
Before the interview, do your homework on the hospitality market in Penang. Understand the competition and what makes Shangri-La unique. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Sales Skills
Prepare specific examples of how you've successfully managed accounts or sourced new business opportunities in your previous roles. Be ready to discuss your sales strategies and how they can be applied to the Sales Manager position at Shangri-La.
✨Demonstrate Team Spirit
As a Sales Manager, you'll need to work closely with the Commercial Sales Team. Highlight your experience as a team player and share instances where collaboration led to successful outcomes. This will show that you can fit into their dynamic environment.
✨Practice Your Communication
Since effective communication is key in this role, practice articulating your thoughts clearly and confidently. Be prepared to engage in both English and Malay, showcasing your bilingual skills, which are essential for connecting with diverse clients.