Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver outstanding customer service and manage reception at a premier resort.
- Company: A luxurious resort known for its commitment to hospitality excellence.
- Benefits: Competitive pay, flexible hours, and a vibrant team environment.
- Why this job: Join a dynamic team and create memorable experiences for guests.
- Qualifications: Strong communication skills and previous experience in a similar role.
- Other info: Perfect opportunity for those passionate about hospitality and guest satisfaction.
The predicted salary is between 24000 - 36000 £ per year.
A premier deluxe resort is seeking a Front Office Executive to provide exceptional customer service to guests. Responsibilities include:
- Greeting guests
- Managing reception during peak times
- Handling administrative tasks
The ideal candidate will possess:
- Excellent communication skills
- Organizational abilities
- Familiarity with MS Office
A high school diploma is required, and experience in a similar role is essential. Join a dynamic team dedicated to hospitality excellence in Sandown.
Guest Experience Front Desk Executive in Sandown employer: Shangri-La Hotels and Resorts
Contact Detail:
Shangri-La Hotels and Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Front Desk Executive in Sandown
✨Tip Number 1
Make sure to research the resort and its values before your interview. Knowing what they stand for will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about guest interaction, try role-playing common scenarios with a friend or family member. This will help you feel more confident when it comes to greeting guests and handling inquiries.
✨Tip Number 3
Don’t forget to showcase your organisational abilities during the interview. Share examples of how you've managed busy situations in the past, especially during peak times, to demonstrate that you can handle the front desk like a pro.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Guest Experience Front Desk Executive in Sandown
Some tips for your application 🫡
Show Off Your Customer Service Skills: When writing your application, make sure to highlight any previous experience in customer service. We want to see how you’ve gone above and beyond for guests in the past!
Be Organised and Clear: Since the role involves managing reception and administrative tasks, keep your application neat and structured. Use bullet points where necessary to make it easy for us to read through your qualifications.
Tailor Your Application: Don’t just send a generic application! Make sure to tailor your CV and cover letter to reflect the specific skills and experiences that match the Front Office Executive role. We love seeing candidates who take the time to connect their background with our needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Shangri-La Hotels and Resorts
✨Know the Resort Inside Out
Before your interview, do some research on the resort. Familiarise yourself with its services, amenities, and any recent news. This will not only show your enthusiasm but also help you answer questions about how you can enhance the guest experience.
✨Showcase Your Communication Skills
As a Front Desk Executive, communication is key. Prepare examples of how you've effectively communicated with guests or handled difficult situations in the past. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Organisational Skills
Think of specific instances where your organisational abilities made a difference in your previous roles. Whether it was managing multiple tasks at once or keeping track of guest requests, be ready to share these experiences to highlight your suitability for the role.
✨Familiarity with MS Office is a Must
Brush up on your MS Office skills, especially Word and Excel. Be prepared to discuss how you've used these tools in past jobs, whether for scheduling, reporting, or managing guest information. Showing confidence in these areas will set you apart from other candidates.
