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- Tasks: Welcome guests, manage front desk operations, and assist with administrative tasks.
- Company: Join the luxurious Shangri-La Rasa Sayang resort in Penang.
- Benefits: Be part of a vibrant team in a prestigious environment.
- Why this job: Experience the thrill of hospitality and make guests feel at home.
- Qualifications: High school diploma, fluent in English, and strong communication skills.
- Other info: Dynamic role with opportunities for personal growth and development.
The predicted salary is between 24000 - 36000 £ per year.
Shangri-La Rasa Sayang, Penang is one of the most luxurious resorts in Asia and the world. As a premier deluxe resort with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one of the region's most exclusive holiday gateways.
We are in search of energetic, vibrant and multi-skilled individuals who are able to meet the ever-changing challenges and contribute towards the success of the resort. It takes a very special kind of person to work at Shangri-La. Someone with an eye for detail, the skills to perform and a passion to delight.
As our Front Office Executive, we rely on you to:
- Greet and welcome guests in a courteous and professional manner
- Manage and assist the front desk/reception during peak hours
- Handle incoming calls, direct them to appropriate personnel, and take messages when necessary
- Receive, sort, and distribute daily mail and deliveries
- Assist with administrative tasks such as data entry, filing, and document management
- Support other departments with clerical and coordination tasks as required
We are looking for someone who:
- Has a high school diploma or equivalent; additional qualifications in office administration are a plus
- Is fluent in English, both written and verbal
- Has proven experience as a Front Office Executive, Receptionist, or similar role
- Possesses excellent verbal and written communication skills
- Has strong organizational and multitasking abilities
- Is proficient in MS Office and familiar with office equipment
- Maintains a professional appearance and attitude
- Can work independently and as part of a team
- Is organized and self-motivated
- Has a can-do attitude
Due to work permit restrictions, only citizens of Malaysia and Permanent Residents of Malaysia shall be considered.
If you are the right person, what are you waiting for? Click the apply button now!
Front Office Executive (172244) in Sandown employer: Shangri-La Hotels and Resorts
Contact Detail:
Shangri-La Hotels and Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Executive (172244) in Sandown
✨Tip Number 1
Make sure you research Shangri-La Rasa Sayang and its values. Knowing the ins and outs of the resort will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Front Office Executive, you'll be the face of the resort. Role-play common scenarios with friends or family to boost your confidence and ensure you can greet guests with that warm Malaysian hospitality.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Shangri-La, giving you an edge over other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Shangri-La Rasa Sayang.
We think you need these skills to ace Front Office Executive (172244) in Sandown
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the resort. A touch of warmth and friendliness can go a long way in making your application stand out.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience that matches the Front Office Executive role. Focus on your communication skills, organisational abilities, and any previous front desk or administrative experience. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for someone who can manage tasks efficiently, so show us you can communicate effectively right from the start!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re serious about joining our team at Shangri-La Rasa Sayang. So, hit that apply button and let’s get started!
How to prepare for a job interview at Shangri-La Hotels and Resorts
✨Know the Resort Inside Out
Before your interview, take some time to research Shangri-La Rasa Sayang. Familiarise yourself with their services, values, and what makes them stand out in the hospitality industry. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their expectations.
✨Showcase Your Communication Skills
As a Front Office Executive, excellent communication is key. During the interview, practice clear and confident speech. Be prepared to demonstrate your verbal and written skills by discussing past experiences where you effectively handled guest inquiries or resolved issues.
✨Highlight Your Organisational Skills
The role requires strong organisational abilities, so come ready to discuss how you manage multiple tasks. Share specific examples of how you've successfully juggled responsibilities in previous roles, especially during busy periods, to show that you can thrive in a fast-paced environment.
✨Emphasise Your Team Spirit
While being self-motivated is important, teamwork is equally crucial in a resort setting. Be prepared to talk about times when you collaborated with others to achieve a common goal. This will demonstrate that you can work well both independently and as part of a team, which is essential for success at Shangri-La.
