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- Tasks: Lead a passionate team to elevate guest experiences at a luxury restaurant.
- Company: Join the iconic Shangri-La Hotel in The Shard, London.
- Benefits: Enjoy competitive pay, exclusive discounts, and personal development opportunities.
- Other info: Dynamic work environment with endless career growth and recognition.
- Why this job: Be part of a prestigious brand and make a real impact on guest satisfaction.
- Qualifications: Experience in luxury hospitality and strong leadership skills required.
The predicted salary is between 40000 - 50000 £ per year.
Are you an experienced leader in the hospitality industry, ready to take on the challenge of elevating the guest experience at one of London's most iconic restaurants? Are you prepared to lead a dedicated team in delivering the Shangri-La experience, setting the bar for excellence in the heart of The Shard?
The Restaurant Manager at TING Restaurant will play a crucial role in Shangri-La Hotel, responsible for the overall administration and operations of TING Restaurant and Lounge. To maximize profit, maintain food, beverage, and service quality, and ensure guest and employee satisfaction are just a few of the main responsibilities. The successful candidate will also ensure that guest service levels are in line with food and beverage Shangri-La brand standards.
The Restaurant Manager will direct, implement, and maintain a service and leadership philosophy which serves as a guide to all staff members. Delegation of duties and responsibilities to Restaurant/assistant managers is necessary in order to ensure that all phases of F&B service in areas under the manager's control are functioning. The Restaurant Manager will be accountable for the delivery of the Shangri-La experience behaviours across the respective department and hotel and to ensure that the behaviours are followed through by our colleagues.
Does this sound like you?
- Someone with a pleasant and welcoming manner
- An experienced manager and leader
- Knowledge of Food & Beverage systems
- Experience in a luxury, 5-star restaurant or hotel
- Flexibility, reliability, and adaptability
- Oral and written fluency in English
- Confidence in a fast-paced, high-expectations environment
Who are we? We are Shangri-La, The Shard, London, the first elevated luxury hotel in the city and Western Europe's tallest building. Our guests dine with unparalleled views across London, capturing the city's most historic area, inclusive of Tate Modern, St. Paul's Cathedral, and Borough Market. Our award-winning restaurants offer an incredible world of dining in the clouds.
In joining the Shangri-La Hotel London, we will offer you an array of exclusive benefits and lifestyle options such as but not limited to:
- Private medical, dental and life assurance scheme
- Competitive and generous pension contribution scheme
- 50% discounts in our exclusive award-winning luxury Restaurants and Bars
- Yearly CODE membership
- Complimentary dining whilst at work
- Complimentary dry-cleaning service for your work attire
- Annual season travel ticket loan to support you in your journey to work
- Staff rates at properties worldwide
- Exclusive discounts across London Bridge area via the Shard Card membership scheme
- Loyalty benefits- such as complimentary stays, monetary recognition for long service
- Investment in your personal development via our vast online Shangri-La academy courses
- Internal promotions and endless opportunities
- Unique cultural and engagement events across all teams
- Immediate enrolment onto our employee recognition platform moments of joy
- Financial recognition for introducing new successful team members into the hotel via our in-house talent team.
Please note that all applicants must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility will be required from all candidates.
Restaurant Manager employer: Shangri-La Hotel at The Shard
Contact Detail:
Shangri-La Hotel at The Shard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in luxury settings. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories that highlight your leadership skills and how you've elevated guest experiences in the past.
✨Tip Number 3
Research the restaurant! Familiarise yourself with TING Restaurant's menu, values, and the Shangri-La brand. This will help you tailor your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Shangri-La team and ready to take on the challenge of managing one of London’s iconic restaurants.
We think you need these skills to ace Restaurant Manager
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your leadership skills and how you've elevated guest experiences in the past. We want to see your enthusiasm for creating memorable moments!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Restaurant Manager role at TING Restaurant. Highlight relevant experience in luxury dining and any achievements that align with our Shangri-La brand standards. This shows us you’re serious about joining our team!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of your qualifications and experiences.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re tech-savvy and ready to embrace the digital age of hospitality!
How to prepare for a job interview at Shangri-La Hotel at The Shard
✨Know the Shangri-La Experience
Before your interview, dive deep into what the Shangri-La experience means. Familiarise yourself with their brand values and service standards. This will help you articulate how your leadership style aligns with their expectations and how you can elevate the guest experience.
✨Showcase Your Leadership Skills
Prepare specific examples from your past experiences where you've successfully led a team in a high-pressure environment. Highlight your ability to delegate effectively and maintain service quality, as this is crucial for the Restaurant Manager role.
✨Demonstrate Your Knowledge of F&B Systems
Brush up on your knowledge of food and beverage systems relevant to luxury dining. Be ready to discuss how you’ve used these systems to enhance operational efficiency and guest satisfaction in previous roles.
✨Ask Insightful Questions
Prepare thoughtful questions about the restaurant's operations, team dynamics, and future goals. This shows your genuine interest in the role and helps you assess if the restaurant aligns with your career aspirations.