Lounge Supervisor
We have an amazing opportunity for a Lounge Supervisor to join our Horizon Club Team at the Shangri-La The Shard London. Our Lounge Supervisor will be d eputising in the absence of a service manager, the Lounge Supervisor will take responsibility for an F&B outlet during a shift.
You will supervise a team of service associates to make sure that service is consistently perfect and support management with all departmental training matters, including H&S, Food Hygiene and training
We're looking for a candidate who has a level of experience within a similar environment; Our team members will have a thorough knowledge of Forbes standards, an immaculate appearance, as well as motivation and a positive attitude. You will play a key role not just in the Horizon Club, but also as a part of the Shangri-La Group and therefore be committed to our core values: humility, courtesy, respect, helpfulness, thoughtfulness and sincerity.
Does this sound like you?
·Someone with a professional, pleasant, and welcoming manner
·Experience in a luxury, Forbes 5-Star Hotel preferred
·Flexibility, reliability, and adaptability
·Oral and written fluency in English; Additional languages preferred
·Confidence in a fast-paced, high-expectations environment
·A positive attitude and interest in developing within the company
·An immaculate, professional appearance
Who are we?
We are Shangri-La, The Shard, London, the first elevated luxury hotel in the city and Western Europe's tallest building.
Our guests dine with unparalleled views across London, capturing the city's most historic area, inclusive of Tate Modern, St. Paul's Cathedral, and Borough Market. Our award-winning restaurants offer an incredible world of dining in the clouds. As the our Manager- Performance and Data Insights you will have accountability for shaping the hotels future, with insightful and strategic influence to all levels.
In joining the Shangri-La Hotel London we will offer you an array of exclusive benefits and lifestyle options such as but not limited to:
·50% discounts in our exclusive award-winning luxury Restaurants and Bars
·Yearly "CODE Hospitality membership"
·Complimentary dining whilst at work
·Complimentary dry-cleaning service for your work attire
·Annual season travel ticket loan to support you in your journey to work
·Staff rates at properties worldwide
·Exclusive discounts across London Bridge area via the "Shard Card "membership scheme
·Loyalty benefits- such as complimentary stays, monetary recognition for long service
·Investment in your personal development via our vast online Shangri-la academy courses
·Internal promotions and endless opportunities
·Unique cultural and engagement events across all teams
·Immediate enrolment onto our employee recognition platform "moments of joy"
·Financial recognition for introducing new successful team members into the hotel via our inhouse talent team
Please note that all applicants must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility will be required from all candidates.
TPBN1_UKCT
Lounge Supervisor in London employer: Shangri-La Hotel at The Shard
Shangri-La The Shard, London is an exceptional employer that values its team members by fostering a supportive and dynamic work culture. As a Night Chef, you will benefit from opportunities for professional growth within a prestigious establishment, while enjoying the unique advantage of working in one of London's most iconic locations, known for its commitment to excellence in hospitality.
Contact Details:
Shangri-La Hotel at The Shard Recruitment Team
