Groups & Event Sales Executive

Groups & Event Sales Executive

We have an amazing opportunity for a Groups & Event Sales Executive to join our Sales & Marketing team.

Under the general guidance and supervision of the Director of Events or Event Managers, the Events Executives core responsibility will be to convert, plan, and organize events in the hotel, as well as support and coordinate all catering sales-related activities. The role involves strong collaboration with the team, effective communication with operations, and a passion for delivering exceptional customer service.

You will need to be a highly skilled and motivated events professional with excellent verbal and written communication skills, exceptional attention to detail, and superb organisational abilities. You should also be a strong multi-tasker who is self-motivated and capable of managing multiple responsibilities efficiently.

Who are we?

We are Shangri-La, The Shard, London, the first elevated luxury hotel in the city and Western Europes tallest building. Our guests dine with unparalleled views across London, capturing the citys most historic area, inclusive of Tate Modern, St. Pauls Cathedral, and Borough Market. Our award-winning restaurants offer an incredible world of dining in the clouds. As a valued member of our team you will be integral to our guests experience from the off-set and our team will ensure you have everything you need to succeed in your career with us.

What we are looking for?

• We are looking for someone with a pleasant & welcoming manner.
• Experience in a luxury 5* hotel and/or hotel operations is desirable
• Experience in a similar events role
• Flexible & adaptable to different working conditions
• Extensive knowledge of Salesforce and Opera
• A solid understanding of third-party sites such as CVENT and VenueDirectory
• A strong proficiency in the Microsoft Office suite.

You will have

• Have an immaculate appearance.
• Have oral & written fluency in English.
• Fluency in a second language would be beneficial.
• Be motivated & a self-starter.
• Have a positive attitude.
• Commitment to our values and beliefs.

In joining the Shangri-La Hotel London, we will offer you an array of exclusive benefits and lifestyle options such as but not limited to:

Competitive and generous pension contribution scheme

50% discounts in our exclusive award-winning luxury Restaurants and Bars

CODE Hospitality membership

Complimentary dining whilst at work

Complimentary dry-cleaning service for your work attire

Annual season travel ticket loan to support you in your journey to work

Staff rates at properties worldwide

Exclusive discounts across London Bridge area via the Shard Card membership scheme

Loyalty benefits- such as complimentary stays, monetary recognition for long service

Investment in your personal development via our vast online Shangri-la academy courses

Internal promotions and endless opportunities

Unique cultural and engagement events across all teams

Immediate enrolment onto our employee recognition platform moments of joy

Financial recognition for introducing new successful team members into the hotel via our inhouse talent team.

Please note that all applicants must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility will be required from all candidates.

If you want to know about the requirements for this role, read on for all the relevant information.

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