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For Companies At a Glance
- Tasks: Lead and coach a team while ensuring top-notch customer service.
- Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% colleague discount, and 28 days annual leave pro rata.
- Why this job: Kickstart your retail leadership career in a supportive, diverse environment focused on wellbeing.
- Qualifications: Previous retail experience and strong communication skills are essential.
- Other info: Training includes accredited qualifications to enhance your expertise in health and wellness.
Job Type: 12 Month Fixed-Term
Store Location: Tesco Extra, Culverhouse Cross
Hours: 25 hours per week
Salary: £12.80 per hour, 25% colleague discount, 28-days annual leave pro rata
THE JOB
Are you passionate about customer service? Keen to start your retail leadership career with the largest UK Health and Wellness Retailer? Our Retail Supervisors are our next generation of leaders, and we will provide you with all the tools to progress. You will assist in leading and coaching our Store Colleagues and act as a role model for world-class customer service. You will assist in driving financial performance with sales targets, maintain stock accuracy, and ensure full compliance with health and safety. To become a Health & Wellness specialist you will embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications which are accredited by our awarding body to Level 2 and Level 3.
THE PERSON
To be successful, we would like you to show us that you have:
- Previous retail experience
- Organisation and planning skills to lead a team of colleagues daily
- Excellent communication
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment
- Passion and enthusiasm for our products
- The ability to complete regular computer-based training to ensure exceptional product knowledge
- The ability to be agile and flexible to multi-task and achieve the best results
We are passionate about helping every colleague thrive across all dimensions of wellbeing, and we are committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B. Wellness begins with you, start your journey today.
THE COMPANY
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
Supervisor employer: Shanghai VIM Industrial Design Co., Ltd.
Contact Detail:
Shanghai VIM Industrial Design Co., Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarise yourself with Holland & Barrett's products and values. Understanding their commitment to health and wellness will help you demonstrate your passion during the interview.
✨Tip Number 2
Prepare examples from your previous retail experience that showcase your leadership skills. Think about times when you successfully led a team or handled challenging situations, as these will be key talking points.
✨Tip Number 3
Practice your communication skills by engaging in mock interviews with friends or family. Being able to articulate your thoughts clearly will help you stand out as a candidate who can effectively lead and motivate a team.
✨Tip Number 4
Show your enthusiasm for the role by preparing thoughtful questions about the company culture and training programmes. This demonstrates your genuine interest in growing within the organisation.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Supervisor position at Holland & Barrett. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous retail experience you have, particularly in leadership roles. Provide specific examples of how you've successfully led a team or improved customer service.
Showcase Your Skills: Make sure to demonstrate your organisation, planning, and communication skills in your application. Use concrete examples to illustrate how you've handled challenging situations in a fast-paced environment.
Express Your Passion: Convey your enthusiasm for health and wellness products in your application. Mention any relevant knowledge or personal experiences that showcase your passion for the industry and how it aligns with Holland & Barrett's values.
How to prepare for a job interview at Shanghai VIM Industrial Design Co., Ltd.
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles, as this aligns with the company's focus on world-class service.
✨Demonstrate Leadership Skills
As a Supervisor, you'll be leading a team. Prepare to discuss your previous leadership experiences, even if they were informal. Highlight how you motivated colleagues, resolved conflicts, or improved team performance.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle pressure and challenging situations. Think of examples from your past where you successfully managed difficult customer interactions or team dynamics, showcasing your problem-solving skills.
✨Familiarise Yourself with Health & Wellness Products
Since the role involves becoming a Health & Wellness specialist, do some research on the products offered by Holland & Barrett. Being knowledgeable about their offerings will demonstrate your commitment and readiness to learn during the training programme.
