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For Companies At a Glance
- Tasks: Lead a dynamic team and manage daily store operations with a focus on customer service.
- Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave pro rata.
- Why this job: Be part of a mission to empower healthier lives while developing your leadership skills in a supportive environment.
- Qualifications: Previous retail management experience and strong communication skills are essential.
- Other info: Embrace diversity and inclusion as part of our EPIC values while advancing your career in wellness.
The predicted salary is between 30000 - 42000 £ per year.
Job Type: Permanent
Store Location: High Street, Deal
Hours: 38.75 hours per week
Salary: £Competitive, 25% colleague discount, 28-days annual leave pro rata
THE JOB
Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer? As our Retail Store Manager, you'll be an excellent leader, running the day-to-day management of the store and become a brand ambassador for Holland & Barrett. You'll build a high performing team by recruiting, coaching, training, motivating, and setting clear expectations. Supported by your Regional Manager, you will act as a role model for world class customer service, drive financial performance with sales targets, maintain stock accuracy, set-up store promotional plans and ensure full compliance with health and safety. To become a Health & Wellness specialist you'll embark on a training programme that includes our Qualified to Advise and Healthy Expert qualifications which are accredited by our awarding body to Level 2 and Level 3.
THE PERSON
To be successful, we'd like you to show us that you have:
- Previous retail management experience
- Excellent communication and people management skills
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment
- The ability to understand and analyse sales figures daily to enable the store to trade within Company parameters and goals
- Passion and enthusiasm for our products
- The ability to complete regular computer-based training to ensure exceptional product knowledge
- The ability to be agile and flexible to multi-task and achieve the best results
We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B. Wellness begins with you, start your journey today.
THE COMPANY
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally. Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
Store Manager employer: Shanghai VIM Industrial Design Co., Ltd.
Contact Detail:
Shanghai VIM Industrial Design Co., Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Holland & Barrett's product range and values. Understanding their commitment to health and wellness will help you demonstrate your passion during any interviews or discussions.
✨Tip Number 2
Prepare examples from your previous retail management experience that showcase your leadership skills. Highlight situations where you've successfully motivated a team or improved sales performance.
✨Tip Number 3
Research common challenges faced in retail management, especially in health and wellness. Being able to discuss how you would handle these situations can set you apart as a candidate.
✨Tip Number 4
Network with current or former employees of Holland & Barrett if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous retail management experience and showcases your excellent communication and people management skills. Use specific examples to demonstrate how you've successfully led a team in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and the health and wellness industry. Mention your enthusiasm for Holland & Barrett's products and how you align with their EPIC values. Be sure to explain why you're the perfect fit for the Store Manager role.
Showcase Relevant Skills: In your application, emphasise your ability to analyse sales figures and drive financial performance. Provide examples of how you've set and achieved sales targets in previous roles, as this is crucial for the position.
Highlight Training and Development: Mention any relevant training or qualifications you have, especially those related to health and wellness. If you have completed any computer-based training or certifications, include these to show your commitment to product knowledge and continuous learning.
How to prepare for a job interview at Shanghai VIM Industrial Design Co., Ltd.
✨Show Your Passion for Customer Service
As a Store Manager, you'll need to demonstrate your enthusiasm for customer service. Share specific examples of how you've gone above and beyond to ensure customer satisfaction in your previous roles.
✨Highlight Your Leadership Skills
Discuss your experience in leading teams effectively. Be prepared to talk about how you've recruited, trained, and motivated staff, as well as how you set clear expectations to drive performance.
✨Prepare for Sales Analysis Questions
Since understanding sales figures is crucial, brush up on your analytical skills. Be ready to discuss how you've used sales data to make informed decisions and improve store performance in the past.
✨Emphasise Your Adaptability
Retail can be fast-paced and unpredictable. Share examples of how you've successfully managed challenging situations and adapted to changes in a retail environment, showcasing your ability to multi-task and remain calm under pressure.
