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For Companies At a Glance
- Tasks: Lead a dynamic team and manage daily store operations with a focus on customer service.
- Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave pro rata.
- Why this job: Be part of a mission to empower healthier lives while developing your leadership skills in a supportive environment.
- Qualifications: Previous retail management experience and strong communication skills are essential.
- Other info: Embrace diversity and inclusivity as part of our EPIC values while advancing your career.
The predicted salary is between 24500 - 31500 £ per year.
Job Type: Permanent
Store Location: Freeport Village, Charter Way
Hours: 38.75 hours per week
Salary: Up to £29,500 per annum DOE, 25% colleague discount, 28-days annual leave pro rata
THE JOB
Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer? As our Retail Store Manager, you'll be an excellent leader, running the day-to-day management of the store and becoming a brand ambassador for Holland & Barrett. You'll build a high performing team by recruiting, coaching, training, motivating, and setting clear expectations. Supported by your Regional Manager, you will act as a role model for world-class customer service, drive financial performance with sales targets, maintain stock accuracy, set up store promotional plans, and ensure full compliance with health and safety. To become a Health & Wellness specialist you'll embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications which are accredited by our awarding body to Level 2 and Level 3.
THE PERSON
To be successful, we'd like you to show us that you have:
- Previous retail management experience
- Excellent communication and people management skills
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment
- The ability to understand and analyse sales figures daily to enable the store to trade within Company parameters and goals
- Passion and enthusiasm for our products
- The ability to complete regular computer-based training to ensure exceptional product knowledge
- The ability to be agile and flexible to multi-task and achieve the best results
We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B. Wellness begins with you, start your journey today.
THE COMPANY
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally. Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
Store Manager employer: Shanghai VIM Industrial Design Co., Ltd.
Contact Detail:
Shanghai VIM Industrial Design Co., Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Holland & Barrett's product range and values. Understanding their commitment to health and wellness will help you align your passion with their mission during any discussions.
✨Tip Number 2
Prepare examples of your previous retail management experiences that showcase your leadership skills. Be ready to discuss how you've successfully motivated teams and handled challenging situations in a fast-paced environment.
✨Tip Number 3
Research the latest trends in health and wellness retail. Being knowledgeable about current market trends can demonstrate your enthusiasm and commitment to the role, making you stand out as a candidate.
✨Tip Number 4
Network with current or former employees of Holland & Barrett if possible. Gaining insights from their experiences can provide you with valuable information about the company culture and expectations for the Store Manager role.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous retail management experience and showcases your communication and people management skills. Use specific examples that demonstrate your ability to lead a team and handle challenging situations.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and the health and wellness industry. Mention how your values align with Holland & Barrett's EPIC values and express your enthusiasm for the role.
Highlight Relevant Skills: In your application, emphasise your ability to analyse sales figures and drive financial performance. Provide examples of how you've successfully met sales targets in previous roles.
Showcase Your Flexibility: Demonstrate your agility and flexibility in your application. Share experiences where you successfully multi-tasked or adapted to fast-paced environments, as this is crucial for the Store Manager position.
How to prepare for a job interview at Shanghai VIM Industrial Design Co., Ltd.
✨Show Your Passion for Customer Service
As a Store Manager, your enthusiasm for customer service is crucial. Be prepared to share specific examples of how you've gone above and beyond to ensure customer satisfaction in your previous roles.
✨Demonstrate Leadership Skills
Highlight your experience in leading teams effectively. Discuss how you've motivated and developed your team members, and be ready to explain your approach to setting clear expectations and managing performance.
✨Understand Sales Metrics
Familiarise yourself with key retail metrics and be ready to discuss how you analyse sales figures. Show that you can use this data to drive performance and meet sales targets, which is essential for the role.
✨Embrace the Company Values
Holland & Barrett values inclusivity and caring. Make sure to convey how your personal values align with their EPIC values. Share experiences that demonstrate your commitment to diversity and creating a supportive work environment.
