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- Tasks: Lead a dynamic team and manage daily store operations at Holland & Barrett.
- Company: Join the largest health and wellness retailer in Europe with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave pro rata.
- Why this job: Be a brand ambassador, drive sales, and make a positive impact on customer wellbeing.
- Qualifications: Previous retail management experience and strong communication skills are essential.
- Other info: Embrace diversity and inclusivity while thriving in a supportive workplace culture.
The predicted salary is between 28000 - 35000 £ per year.
Job Type: Permanent
Store Location: Holland & Barrett, Strand Street
Hours: 38.75 hours per week
Salary: Up to £35,000 per annum DOE, 25% colleague discount, 28-days annual leave pro rata
THE JOB
Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer? As our Retail Store Manager, you'll be an excellent leader, running the day-to-day management of the store and becoming a brand ambassador for Holland & Barrett. You'll build a high performing team by recruiting, coaching, training, motivating, and setting clear expectations. Supported by your Regional Manager, you will act as a role model for world-class customer service, drive financial performance with sales targets, maintain stock accuracy, set up store promotional plans, and ensure full compliance with health and safety. To become a Health & Wellness specialist you'll embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications which are accredited by our awarding body to Level 2 and Level 3.
THE PERSON
To be successful, we'd like you to show us that you have:
- Previous retail management experience
- Excellent communication and people management skills
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment
- The ability to understand and analyse sales figures daily to enable the store to trade within Company parameters and goals
- Passion and enthusiasm for our products
- The ability to complete regular computer-based training to ensure exceptional product knowledge
- The ability to be agile and flexible to multi-task and achieve the best results
We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B. Wellness begins with you, start your journey today.
THE COMPANY
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally. Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
Store Manager employer: Shanghai VIM Industrial Design Co., Ltd.
Contact Detail:
Shanghai VIM Industrial Design Co., Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Holland & Barrett's product range and values. Understanding their commitment to health and wellness will help you demonstrate your passion during any interviews or discussions.
✨Tip Number 2
Prepare examples of how you've successfully led a team in a retail environment. Highlight specific instances where you motivated staff, improved sales, or enhanced customer service to showcase your leadership skills.
✨Tip Number 3
Research the latest trends in health and wellness retail. Being knowledgeable about current market trends can set you apart and show that you're proactive and engaged in the industry.
✨Tip Number 4
Network with current or former employees of Holland & Barrett if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous retail management experience and showcases your excellent communication and people management skills. Use specific examples that demonstrate your ability to lead a team and handle challenging situations.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and the health and wellness industry. Mention how your values align with Holland & Barrett's EPIC values and express your enthusiasm for the role.
Showcase Relevant Skills: In your application, emphasise your ability to analyse sales figures and drive financial performance. Provide examples of how you've successfully met sales targets in previous roles.
Highlight Your Commitment to Training: Mention your willingness to complete regular computer-based training and any relevant qualifications you may have. This shows your commitment to becoming a Health & Wellness specialist and your eagerness to learn.
How to prepare for a job interview at Shanghai VIM Industrial Design Co., Ltd.
✨Show Your Passion for Customer Service
As a Store Manager, you'll need to demonstrate your enthusiasm for customer service. Share specific examples of how you've gone above and beyond for customers in previous roles, and explain why providing excellent service is important to you.
✨Highlight Your Leadership Skills
Discuss your experience in managing teams effectively. Be prepared to talk about how you've recruited, trained, and motivated staff in the past, and provide examples of how you've set clear expectations and achieved team goals.
✨Prepare for Sales Performance Questions
Since driving financial performance is key, brush up on your ability to analyse sales figures. Be ready to discuss how you've used data to inform decisions and improve store performance in previous positions.
✨Emphasise Your Adaptability
Retail can be fast-paced and unpredictable. Share instances where you've successfully managed challenging situations or adapted to changes in a busy environment, showcasing your agility and problem-solving skills.
