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- Tasks: Drive growth in our Marketplace by managing suppliers and optimising product listings.
- Company: Join Holland & Barrett, a leader in wellness and eCommerce innovation.
- Benefits: Competitive salary, 25 days holiday, staff discounts, and wellness perks.
- Why this job: Make a real impact in a fast-paced digital transformation environment.
- Qualifications: Ecommerce expertise and proven success in marketplace management required.
- Other info: Flexible office days in Nuneaton or London with a supportive culture.
The predicted salary is between 30000 - 42000 £ per year.
Overview: This isn’t a strategy role where you’ll spend your days in meetings talking about growth. It’s a doing role. You’ll be the one actually driving it. Holland & Barrett is scaling its Marketplace range. That means more suppliers, more products, and more complexity. We need someone who knows how to manage that—someone who has worked in a Marketplace environment, understands the mechanics, and can spot commercial opportunities and act on them. If you’re looking for a role where you can make things happen, keep reading.
The Role: We’re on the hunt for a visionary eCommerce leader to help us take our marketplace strategy to the next level at a time of bold digital transformation.
What You’ll Actually Be Doing:
- Owning the Marketplace strategy and driving growth across new and existing ranges.
- Building and nurturing supplier relationships that go beyond transactional - think strategic partnerships that unlock stock depth, speed to site, and killer listings.
- Using data like a pro to spot trends, optimise performance, and make decisions that move the needle.
- Collaborating with commercial, digital, UX, product, and ops teams to ensure our Marketplace feels seamless to customers and aligned with our wider strategy.
- Forecasting demand, managing replenishment, and finding smart ways to shift excess inventory.
- Making sure our Marketplace doesn’t just grow it thrives.
How We’ll Know You’re Delivering:
- Marketplace sales are up. Way up.
- Our product listings are optimised, our conversion rates are climbing, and our customers are coming back for more.
- Suppliers love working with us and we’re their first call when they’ve got something new.
- Our Marketplace complements our core range, not competes with it.
- You’re the go-to person for insights, ideas, and action.
Location: We ask for 2 days a week in the office. You’ll need to be in Nuneaton at least 1 day a week. Your second office day can be Nuneaton or London - whichever works best for you. Plenty of the digital team split their time between both, so you won’t be the only one travelling.
What we’re looking for in you:
- Strong ecommerce expertise.
- Proven success managing marketplaces with measurable impact on sales, traffic, and conversion.
- Confident using data and analytics tools (Google Analytics, Tableau, or Looker) to drive trading and commercial decisions.
- Skilled in promotional planning and trading cycle management, including campaign execution and performance optimisation.
- Experienced in vendor and marketplace management, driving profitability through effective assortment, pricing, and content.
- Commercially focused mindset, able to interpret trading performance and act quickly on opportunities.
- Strong communication and stakeholder management skills, with the ability to influence across teams and functions.
What’s in it for you:
- The salary’s competitive - we’ll talk numbers early.
- 25 days of holiday + 8 Bank holidays.
- 25% staff discount across our range - plus free online delivery - so you can live the wellness you help deliver.
- Pension contributions - because future-you deserves a break.
- Free wellness diagnostic tests - knowing your health is the first step to improving it.
- Exclusive discounts on wellness services, gym memberships, and more.
- Perks from other retailers - discounts, advice, and savings from brands you actually use.
- A culture of wellbeing - from mental health support to menopause coaching, we’re serious about helping you feel your best.
Marketplace Account Manager employer: Shanghai VIM Industrial Design Co., Ltd.
Contact Detail:
Shanghai VIM Industrial Design Co., Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marketplace Account Manager
✨Tip Number 1
Get to know the company inside out! Research Holland & Barrett's Marketplace strategy and their recent initiatives. This will help you tailor your conversations and show that you're genuinely interested in driving growth.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising your data-driven decision-making skills. Be ready to discuss how you've used analytics tools to optimise performance in past roles. Show them you can spot trends and act on them!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Holland & Barrett.
We think you need these skills to ace Marketplace Account Manager
Some tips for your application 🫡
Show Your Marketplace Experience: Make sure to highlight your previous experience in managing marketplaces. We want to see how you've driven growth and tackled challenges in similar roles, so don’t hold back on the details!
Use Data to Your Advantage: Since data is key in this role, share examples of how you've used analytics tools to make impactful decisions. We love seeing candidates who can spot trends and optimise performance like pros!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences that align with our job description. It shows us you’re genuinely interested in the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Shanghai VIM Industrial Design Co., Ltd.
✨Know Your Marketplace Inside Out
Before the interview, dive deep into the marketplace environment. Familiarise yourself with Holland & Barrett's current offerings and their competitors. Be ready to discuss how you can leverage your experience to drive growth and optimise product listings.
✨Showcase Your Data Skills
Prepare to demonstrate your proficiency with data analytics tools like Google Analytics or Tableau. Bring examples of how you've used data to spot trends and make impactful decisions in previous roles. This will show that you're not just a doer, but a strategic thinker.
✨Build on Relationship Management
Think about your past experiences in managing supplier relationships. Be ready to share specific examples of how you've nurtured partnerships that went beyond transactions. Highlight your ability to create strategic alliances that benefit both parties.
✨Communicate Your Commercial Mindset
During the interview, emphasise your commercially focused mindset. Prepare to discuss how you've interpreted trading performance in the past and acted quickly on opportunities. This will illustrate your ability to thrive in a fast-paced marketplace environment.
