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- Tasks: Lead a team, inspire colleagues, and ensure exceptional customer experiences.
- Company: Join Holland & Barrett, a leader in health and wellness.
- Benefits: Enjoy competitive pay, discounts, and wellbeing support.
- Other info: Flexible hours with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Retail or customer service experience; passion for health and wellness.
The predicted salary is between 13 - 16 £ per hour.
Do you enjoy leading a team and helping others grow? Are you motivated by delivering great customer experiences and making a real difference in people's wellbeing? At Holland & Barrett, our Retail Supervisors play a key role in inspiring colleagues, driving performance, and ensuring every customer leaves feeling better than when they arrived.
Job Type: Permanent
Store Location: High Street, Falkirk
Working Pattern: 29 hours per week
Hourly Rate: £13.45 per hour
What You’ll Do
- Lead by example, supporting your Store Manager to drive performance and achieve results.
- Coach and motivate colleagues to deliver exceptional customer service and develop their product knowledge.
- Maintain a customer‑first culture across all aspects of store operations.
- Complete our Qualified to Advise training, so you can support customers with trusted expertise.
- Oversee stock management, ensuring availability, accuracy, and strong visual standards.
- Uphold high levels of compliance, safety, and operational excellence.
- Support commercial performance through cost control, sales focus, and team deployment.
- Identify opportunities to improve store efficiency and overall results.
Who You Are
- A confident team player who leads by example and motivates others to succeed.
- Someone who communicates clearly, listens actively, and solves problems with a calm, practical approach.
- Curious and passionate about health, wellness, and helping others make positive choices.
- Adaptable and comfortable using technology to find information, support customers, and improve results.
- Experienced in retail or customer service, or ready to take the next step into a leadership role with full training and support.
What We Offer
- Up to 28 days annual leave
- 25% discount in store and online (plus free delivery)
- £/€50 annual product allowance
- Life Assurance
- Exclusive discounts on well‑known brands
- Access to Wellhubâ„¢ with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing
Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart making health and wellness a way of life for everyone.
Ready to lead with purpose and make wellness your work? Apply today to join Holland & Barrett as a Supervisor and help us inspire healthier lives every day.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans.
Supervisor in Falkirk employer: Shanghai VIM Industrial Design Co., Ltd.
Contact Detail:
Shanghai VIM Industrial Design Co., Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Falkirk
✨Tip Number 1
Get to know the company culture! Before your interview, check out Holland & Barrett's values and mission. This way, you can show how your passion for health and wellness aligns with their goals.
✨Tip Number 2
Practice your leadership stories! Think of examples where you've motivated a team or improved customer service. We want to hear how you lead by example and inspire others to succeed.
✨Tip Number 3
Be ready to discuss your adaptability! With technology playing a big role in retail, share how you've used tech to enhance customer experiences or streamline operations in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest opportunities at Holland & Barrett, so don’t miss out!
We think you need these skills to ace Supervisor in Falkirk
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any experience you have in leading teams or coaching others. We want to see how you inspire and motivate those around you!
Emphasise Customer Service Experience: Since delivering great customer experiences is key for us, share specific examples of how you've gone above and beyond for customers in the past. This will show us you're a perfect fit for the role!
Be Authentic: Let your personality shine through in your application! We value diverse perspectives and want to know what makes you unique. Don’t be afraid to express your passion for health and wellness.
Apply Through Our Website: To ensure your application gets the attention it deserves, make sure to apply directly through our website. It’s the best way for us to connect with you and kickstart your journey with Holland & Barrett!
How to prepare for a job interview at Shanghai VIM Industrial Design Co., Ltd.
✨Know Your Stuff
Make sure you’re familiar with Holland & Barrett’s products and values. Brush up on health and wellness topics, as well as the company’s mission to inspire healthier lives. This will show your passion and help you connect with the interviewers.
✨Lead by Example
Since the role is about leading a team, be prepared to share examples of how you've motivated others in the past. Think of specific situations where you’ve inspired colleagues or improved customer service. This will demonstrate your leadership skills effectively.
✨Practice Active Listening
During the interview, listen carefully to the questions being asked. Respond thoughtfully and ensure you address what’s being asked. This shows that you value communication and are ready to engage with both customers and colleagues.
✨Show Your Adaptability
Be ready to discuss how you handle change and use technology in your work. Share examples of how you’ve adapted to new systems or processes in retail. This will highlight your ability to thrive in a dynamic environment like Holland & Barrett.