At a Glance
- Tasks: Lead and inspire a team to deliver exceptional customer experiences and achieve sales targets.
- Company: Join Holland & Barrett, a champion of health and wellness in retail.
- Benefits: Enjoy up to 30 days annual leave, discounts, and wellbeing support.
- Why this job: Grow your leadership skills while making a positive impact on customers' lives.
- Qualifications: Strong leadership and communication skills with a passion for health and wellbeing.
- Other info: Inclusive environment with opportunities for personal and professional growth.
The predicted salary is between 28000 - 34000 £ per year.
Permanent Store Location: Dundrum Shopping Centre, Dundrum
Working Pattern: 38.75 hours per week
Salary: Up to €34,000 per annum (depending on experience)
Do you enjoy leading from the front and supporting others to be their best? Are you driven by creating exceptional customer experiences and delivering strong results? Looking for a role where you can grow your leadership skills in a business that champions health and wellness? At Holland & Barrett, our Retail Deputy Managers play a key role in inspiring teams, driving performance, and helping customers live healthier, happier lives.
What You'll Do
- Work closely with the Store Manager to lead, motivate and develop the store team to achieve sales and KPI targets.
- Coach and support colleagues to deliver world‑class customer service every time.
- Foster a customer‑first culture, ensuring the store consistently exceeds expectations.
- Support financial performance by helping to manage sales, payroll, shrinkage and stock availability.
- Play an active role in developing colleagues into confident health and wellness experts.
- Ensure all store operations, including compliance, EHS, and loss prevention, are maintained to the highest standards.
- Execute marketing campaigns and promotional plans accurately and on time.
- Oversee daily operations, rotas and administration tasks, ensuring smooth store performance.
- Step into full Store Manager responsibilities during periods of absence, ensuring seamless leadership.
- Complete our Qualified to Advise training, so you can support customers with trusted expertise.
Who You Are
- A positive and adaptable retail professional with strong leadership skills.
- Experienced in motivating and developing teams to achieve goals and deliver excellent service.
- Customer‑focused, with great communication skills and a hands‑on approach.
- Commercially aware and confident analysing performance to identify opportunities.
- Passionate about health, wellbeing, and helping others reach their potential.
- Organised, proactive, and comfortable working in a fast‑paced environment.
What We Offer
- Up to 30‑days Annual Leave
- 25% discount in store and online (plus free delivery)
- €50 Annual Product Allowance
- Life Assurance
- Exclusive discounts on well‑known brands
- Access to Wellhub with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing
Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart making health and wellness a way of life for everyone.
Ready to take the next step in your retail career? Apply today and join Holland & Barrett as a Deputy Manager, where you'll help shape healthier communities and grow your leadership journey.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment. We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans.
Deputy Manager employer: Shanghai VIM Industrial Design Co., Ltd.
Contact Detail:
Shanghai VIM Industrial Design Co., Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Holland & Barrett. Understand their values and how they promote health and wellness. This will help you connect your experiences to what they care about during the chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your leadership skills can drive team performance and enhance customer experiences. The more comfortable you are, the better you'll shine!
✨Tip Number 3
Show off your passion for health and wellness! Be ready to share personal stories or experiences that highlight your commitment to helping others. This will resonate well with the team at Holland & Barrett and show you're a great fit for the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re genuinely interested in the position and helps keep you top of mind.
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've motivated teams and driven performance in previous roles. Use specific examples to show us what you can bring to the table!
Emphasise Customer Focus: Since this role is all about creating exceptional customer experiences, don’t forget to mention your customer service skills. Share stories that demonstrate your commitment to putting customers first and how you've exceeded their expectations in the past.
Be Authentic and Passionate: Let your passion for health and wellness shine through in your application. We love candidates who are genuinely excited about helping others live healthier lives. Share why this matters to you and how it aligns with our mission at Holland & Barrett.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. This way, you can ensure your application reaches us quickly and you can keep track of your application status easily. Don’t miss out on this opportunity!
How to prepare for a job interview at Shanghai VIM Industrial Design Co., Ltd.
✨Know Your Stuff
Before the interview, make sure you understand Holland & Barrett's values and mission. Familiarise yourself with their products and services, especially in health and wellness. This will help you demonstrate your passion for the role and show that you're genuinely interested in contributing to their customer-first culture.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated colleagues or improved performance. Be ready to discuss how you can apply these experiences to inspire the store team at Holland & Barrett.
✨Customer Experience is Key
Since the role focuses on delivering exceptional customer service, come prepared with examples of how you've gone above and beyond for customers in previous roles. Highlight your hands-on approach and how you foster a customer-first culture, as this aligns perfectly with what they’re looking for.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle real-life retail scenarios. Think about how you would manage stock availability, payroll, or compliance issues. Practising these scenarios will help you feel more confident and articulate during the interview.