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For Companies At a Glance
- Tasks: Lead a team, inspire colleagues, and ensure exceptional customer experiences.
- Company: Join Holland & Barrett, a leader in health and wellness retail.
- Benefits: Enjoy competitive pay, discounts, annual leave, and wellness support.
- Why this job: Make a real difference in people's wellbeing while developing your leadership skills.
- Qualifications: Retail experience or a passion for leadership and customer service.
- Other info: Inclusive environment with opportunities for personal and professional growth.
The predicted salary is between 11 - 16 £ per hour.
Permanent Store Location: Manor Walks Shopping Centre, Cramlington.
Working Pattern: 15 hours per week.
Hourly Rate: £13.45 per hour.
Do you enjoy leading a team and helping others grow? Are you motivated by delivering great customer experiences and making a real difference in people's wellbeing? At Holland & Barrett, our Retail Supervisors play a key role in inspiring colleagues, driving performance, and ensuring every customer leaves feeling better than when they arrived.
What You'll Do
- Lead by example, supporting your Store Manager to drive performance and achieve results.
- Coach and motivate colleagues to deliver exceptional customer service and develop their product knowledge.
- Maintain a customer-first culture across all aspects of store operations.
- Complete our Qualified to Advise training, so you can support customers with trusted expertise.
- Oversee stock management, ensuring availability, accuracy, and strong visual standards.
- Uphold high levels of compliance, safety, and operational excellence.
- Support commercial performance through cost control, sales focus, and team deployment.
- Identify opportunities to improve store efficiency and overall results.
Who You Are
- A confident team player who leads by example and motivates others to succeed.
- Someone who communicates clearly, listens actively, and solves problems with a calm, practical approach.
- Curious and passionate about health, wellness, and helping others make positive choices.
- Adaptable and comfortable using technology to find information, support customers, and improve results.
- Experienced in retail or customer service, or ready to take the next step into a leadership role with full training and support.
What We Offer
- Up to 28-days Annual Leave
- 25% discount in store and online (plus free delivery)
- £/€50 Annual Product Allowance
- Life Assurance
- Exclusive discounts on well-known brands
- Access to Wellhub with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing
Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart making health and wellness a way of life for everyone.
Ready to lead with purpose and make wellness your work? Apply today to join Holland & Barrett as a Supervisor and help us inspire healthier lives every day.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
Supervisor in Cramlington employer: Shanghai VIM Industrial Design Co., Ltd.
Contact Detail:
Shanghai VIM Industrial Design Co., Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Cramlington
✨Tip Number 1
Get to know the company culture! Before your interview, check out Holland & Barrett's values and mission. This way, you can show how your own values align with theirs, making you a more attractive candidate.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved customer experiences. Being able to share these during your interview will demonstrate your capability as a Supervisor.
✨Tip Number 3
Be ready to discuss your passion for health and wellness! Since this role is all about inspiring others, showing your enthusiasm for helping people make positive choices will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Holland & Barrett.
We think you need these skills to ace Supervisor in Cramlington
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any experience you have in leading teams or motivating others. We want to see how you can inspire your colleagues and drive performance!
Customer-Centric Approach: Emphasise your passion for delivering great customer experiences. Share examples of how you've gone above and beyond to help customers, as this aligns perfectly with our values at Holland & Barrett.
Be Authentic: Let your personality shine through in your application! We appreciate genuine candidates who are curious and passionate about health and wellness. Don’t be afraid to show us who you really are.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Shanghai VIM Industrial Design Co., Ltd.
✨Know the Company
Before your interview, take some time to research Holland & Barrett. Understand their values, mission, and the products they offer. This will help you align your answers with their goals and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or improved customer service. Be ready to discuss how you can inspire colleagues and drive performance in the store.
✨Emphasise Customer Experience
Holland & Barrett is all about delivering great customer experiences. Think of specific instances where you've gone above and beyond for customers. Highlight your ability to maintain a customer-first culture and how you can contribute to making every customer feel valued.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
