At a Glance
- Tasks: Support the Store Manager in leading a high-performing team and delivering exceptional customer experiences.
- Company: Join Holland & Barrett, a leader in health and wellness retail.
- Benefits: Enjoy up to 28 days annual leave, discounts, and wellbeing support.
- Why this job: Shape a healthier world while developing your leadership skills in a dynamic environment.
- Qualifications: Retail or customer service experience with a passion for health and wellness.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
The predicted salary is between 28800 - 42000 £ per year.
Overview
What you’ll do is support the Store Manager in driving performance, leading your team, and inspiring healthier lives across our communities. This role offers the opportunity to grow, develop, and deliver exceptional customer experiences.
What You'll Do
- Partner with your Store Manager to lead and motivate a high-performing team.
- Coach colleagues to deliver world-class service and build lasting customer relationships.
- Maintain a customer-first approach, ensuring the store runs smoothly and efficiently.
- Drive commercial performance by managing sales, cost control, and operational excellence.
- Ensure stock accuracy, visual standards, and promotional execution are always on point.
- Uphold high standards of compliance, safety, and wellbeing across the store.
- Support recruitment, onboarding, and development to help your team perform at their best.
- Complete product training and keep up to date with new health and wellness trends.
- Complete our Qualified to Advise training, so you can support customers with trusted expertise.
Who You Are
- A confident and adaptable leader who thrives in a fast-paced retail environment.
- A clear communicator who can coach, motivate, and build trust within your team.
- Commercially aware, with a focus on achieving goals and improving store performance.
- Passionate about health, wellness, and continuous learning.
- Experienced in retail or customer service, with the ambition to take the next step in leadership.
- Comfortable using technology to enhance customer experience and manage day-to-day operations.
What We Offer
- Up to 28-days Annual Leave
- 25% discount in store and online (plus free delivery)
- £/€50 Annual Product Allowance
- Life Assurance
- Exclusive discounts on well-known brands
- Access to Wellhub with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing
Who We Are
Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart making health and wellness a way of life for everyone.
Applying
Ready to take the next step in your retail career? Apply today and become an Assistant Manager at Holland & Barrett, where your leadership helps shape a healthier, happier world. Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
We do things differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans.
Assistant Manager in Cheltenham employer: Shanghai VIM Industrial Design Co., Ltd.
Contact Detail:
Shanghai VIM Industrial Design Co., Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Cheltenham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Holland & Barrett's social media and website. Understanding their values will help you connect with the team and show you're a great fit.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your leadership style and customer service experience.
✨Tip Number 3
Show off your passion for health and wellness! Be ready to share your thoughts on current trends and how they relate to the role. This will demonstrate your enthusiasm and commitment to the brand's mission.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple way to stand out and reinforce your interest in the Assistant Manager position.
We think you need these skills to ace Assistant Manager in Cheltenham
Some tips for your application 🫡
Show Your Passion for Health and Wellness: Make sure to highlight your enthusiasm for health and wellness in your application. We love candidates who share our values and can inspire others to lead healthier lives!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences that align with the Assistant Manager role. We want to see how you can contribute to our team.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and make sure your key achievements stand out. We appreciate clarity and want to understand your strengths quickly!
Apply Through Our Website: Remember to apply through our website for the best chance of success! It’s the easiest way for us to receive your application and ensures you’re considered for the role as soon as possible.
How to prepare for a job interview at Shanghai VIM Industrial Design Co., Ltd.
✨Know the Company Inside Out
Before your interview, make sure you research Holland & Barrett thoroughly. Understand their values, mission, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully coached colleagues or improved team performance. Be ready to discuss how you can inspire others to deliver exceptional customer service.
✨Emphasise Customer-Centric Mindset
Holland & Barrett places a strong emphasis on customer experience. Be prepared to talk about how you would maintain a customer-first approach in the store. Share specific strategies you've used in the past to build lasting relationships with customers and enhance their shopping experience.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and adaptability in a fast-paced environment. Think of situations where you've had to manage stock accuracy, handle operational challenges, or ensure compliance. Practising these scenarios will help you respond confidently during the interview.