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For Companies At a Glance
- Tasks: Support daily store management and deliver world-class customer service.
- Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave pro rata.
- Why this job: Be part of a passionate team, develop your skills, and make a positive impact on customers' lives.
- Qualifications: Previous retail experience and strong communication skills are essential.
- Other info: Embrace diversity and inclusivity while embarking on a rewarding career journey.
The predicted salary is between 28000 - 42000 £ per year.
Job Type: Permanent
Store Location: Ground Level Phase 2, Battersea Power Station
Hours: 38.75 hours per week
Salary: £14.70 per hour, 25% colleague discount, 28-days annual leave pro rata
THE JOB
Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer? As an Assistant Retail Manager, you'll support the day-to-day management of the store and become a brand ambassador for Holland & Barrett. You'll partner with the Store Manager to build a high performing team by recruiting, coaching, training, and setting clear expectations. You will act as a role model for world class customer service, drive financial performance with sales targets, maintain stock accuracy, set-up store promotional plans and ensure full compliance with health and safety. To become a Health & Wellness specialist you'll embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications which are accredited by our awarding body to Level 2 and Level 3.
THE PERSON
To be successful, we'd like you to show us that you have:
- Previous retail experience
- Excellent communication and people management skills
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment
- The ability to understand and analyse sales figures daily to enable the store to trade within Company parameters and goals
- Passion and enthusiasm for our products
- The ability to complete regular computer-based training to ensure exceptional product knowledge
- The ability to be agile and flexible to multi-task and achieve the best results
We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B. Wellness begins with you, start your journey today.
THE COMPANY
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally. Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
Assistant Manager employer: Shanghai VIM Industrial Design Co., Ltd.
Contact Detail:
Shanghai VIM Industrial Design Co., Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with Holland & Barrett's product range and values. Understanding their commitment to health and wellness will help you demonstrate your passion during the interview.
✨Tip Number 2
Prepare examples from your previous retail experience that showcase your ability to manage a team and handle challenging situations. This will highlight your suitability for the Assistant Manager role.
✨Tip Number 3
Practice your communication skills by engaging in mock interviews or discussions about customer service scenarios. Being articulate and confident will set you apart as a candidate.
✨Tip Number 4
Research the latest trends in health and wellness, as well as any recent news about Holland & Barrett. This knowledge can help you connect with the brand and show your enthusiasm for the industry.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience and showcases your communication and people management skills. Use specific examples that demonstrate your ability to work under pressure and handle challenging situations.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and the health and wellness industry. Mention how your values align with Holland & Barrett's EPIC values and express your enthusiasm for the role.
Highlight Relevant Qualifications: If you have any qualifications related to health and wellness, or previous training in retail management, be sure to mention these in your application. This will show your commitment to becoming a Health & Wellness specialist.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects attention to detail and professionalism, which are crucial in a retail environment.
How to prepare for a job interview at Shanghai VIM Industrial Design Co., Ltd.
✨Show Your Passion for Customer Service
As an Assistant Manager, you'll be a brand ambassador. Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles.
✨Demonstrate Leadership Skills
Highlight your experience in managing teams and coaching others. Discuss how you've successfully motivated your team in the past and how you plan to build a high-performing team at Holland & Barrett.
✨Prepare for Sales Analysis Questions
Since understanding sales figures is crucial for this role, be ready to discuss how you've used data to drive performance in previous positions. Bring examples of how you've analysed sales data to make informed decisions.
✨Emphasise Flexibility and Agility
Retail can be unpredictable, so it's important to show that you're adaptable. Share instances where you've successfully managed multiple tasks or adapted to changing circumstances in a fast-paced environment.
