Head Waiter/waitress

Head Waiter/waitress

Full-Time No working from home possible
Shanghai Me

At a Glance

  • Tasks: Deliver outstanding guest experiences in a vibrant luxury dining environment.
  • Company: Join the exceptional team at Shanghai Me London, part of Fundamental Hospitality.
  • Benefits: Earn £18.45 per hour plus tips, with career progression and generous dining discounts.
  • Other info: Training opportunities and a dynamic team await you!
  • Why this job: Step up your hospitality career in one of London's most exciting dining destinations.
  • Qualifications: Experience in fine dining, excellent communication, and a passion for exceptional service.

Shanghai Me London is looking for an experienced and passionate Head Waiter/Waitress to join our exceptional front of house team. As part of Fundamental Hospitality, you will work within one of Londons most exciting luxury dining destinations, delivering outstanding guest experiences in a vibrant and sophisticated environment.

What We Offer

  • Salary: £18.45 per hour + tips + tronc surplus
  • Career progression within a globally expanding luxury hospitality group
  • Training and development opportunities
  • Staff meals and generous dining discounts

What We're Looking For

  • Previous experience in a Head Waiter/Waitress role within fine dining or luxury hospitality
  • Excellent communication and guest engagement skills
  • Strong understanding of service flow and table management
  • Professional, organised, and calm under pressure
  • Passion for delivering exceptional hospitality
  • Pan-Asian dining experience is desirable but not essential

If you are charismatic, service-driven, and ready to take the next step in your hospitality career, we would love to hear from you. Apply now and join the team at Shanghai Me London.

Head Waiter/waitress employer: Shanghai Me

Shanghai Me London is an exceptional employer that offers a vibrant and sophisticated work environment, perfect for those passionate about luxury dining. As part of Fundamental Hospitality, employees benefit from competitive salaries, generous dining discounts, and ample opportunities for career progression within a globally expanding group. The supportive work culture fosters professional growth and encourages staff to deliver outstanding guest experiences.

Shanghai Me

Contact Details:

Shanghai Me Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Head Waiter/waitress

Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. You never know who might have a lead on a Head Waiter/Waitress position or can put in a good word for you.

Tip Number 2

Show off your personality! When you get an interview, let your charisma shine through. Remember, they’re looking for someone who can engage with guests and create memorable experiences, so be yourself and let your passion for hospitality come across.

Tip Number 3

Research the restaurant! Before any interview, make sure you know what Shanghai Me London is all about. Familiarise yourself with their menu, service style, and overall vibe. This will not only impress them but also help you tailor your answers to fit their culture.

Tip Number 4

Apply through our website! We want to see your application directly, so head over to our site and submit your details. It’s the best way to ensure your application gets noticed and shows you’re serious about joining our team.

We think you need these skills to ace Head Waiter/waitress

Excellent Communication Skills
Guest Engagement Skills
Service Flow Understanding
Table Management
Organisational Skills
Calm Under Pressure
Passion for Hospitality

Some tips for your application 🫡

Show Your Passion:When writing your application, let your passion for hospitality shine through. We want to see that you’re not just looking for a job, but that you genuinely love delivering exceptional guest experiences.

Tailor Your CV:Make sure your CV highlights your previous experience in fine dining or luxury hospitality. We’re looking for specific examples of how you've excelled in similar roles, so don’t hold back on those details!

Be Professional Yet Personable:While we appreciate professionalism, we also value personality! Use a friendly tone in your cover letter to show us who you are and why you’d be a great fit for our vibrant team at Shanghai Me London.

Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and get the ball rolling on your journey with us!

How to prepare for a job interview at Shanghai Me

Know Your Menu Inside Out

Before the interview, make sure you’re familiar with the menu and the dining concept at Shanghai Me London. This shows your genuine interest in the role and helps you answer questions about food pairings or service recommendations confidently.

Showcase Your Communication Skills

As a Head Waiter/Waitress, excellent communication is key. During the interview, practice clear and engaging conversation. Share examples of how you've effectively communicated with guests and team members in past roles to highlight your skills.

Demonstrate Your Service Flow Knowledge

Be prepared to discuss your understanding of service flow and table management. You might be asked situational questions, so think of specific instances where you successfully managed busy service periods while maintaining high standards.

Exude Passion for Hospitality

Let your passion for delivering exceptional guest experiences shine through. Share stories that illustrate your dedication to hospitality and how you’ve gone above and beyond for guests in previous positions.