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For Companies At a Glance
- Tasks: Create and maintain training frameworks to ensure compliance and excellent customer service.
- Company: Join NFU Mutual, a top UK insurance company with strong values of honesty and integrity.
- Benefits: Enjoy a competitive salary, flexible hours, private medical insurance, and gym contributions.
- Why this job: Make a real impact by supporting staff development and ensuring compliance in a dynamic environment.
- Qualifications: Experience in compliance or training, strong communication skills, and attention to detail required.
- Other info: Opportunities for career growth in a supportive and inclusive workplace.
The predicted salary is between 28000 - 35000 £ per year.
NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices.
As a local agency of NFU Mutual, we deliver a first-class service and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for.
An exciting opportunity has now arisen for a Training & Compliance Supervisor to join the Lisburn & Banbridge Agency on a full-time, permanent basis, working Monday - Friday, 9am - 5pm, with a 4:30pm finish on Fridays. Requests for 3/4 days per week will be considered. You will be employed by an Agent of NFU Mutual and not NFU Mutual directly.
Benefits
- Salary of £28,000 - £35,000 FTE (dependent on experience)
- 23 days annual leave + Bank Holidays
- Pension scheme
- Flexitime
- Private Medical Insurance
- Gym contribution
- Membership Plus discount scheme
Your Role
As a Training & Compliance Supervisor, you will ensure a suitable training framework is created to support our compliance with regulatory requirements and internal standards. Primarily supporting the delivery of excellent customer service and adherence to FCA regulations, you will develop and maintain a robust training framework that safeguards our reputation and integrity. Working closely with the Agency Manager and wider team, you will help ensure training and compliance are consistent across the organisation. You will make sure regulatory guidance is accurate and usable, helping colleagues meet requirements in their day-to-day work.
Additionally, You Will
- Review staff interactions and documentation
- Monitor adherence to FCA regulations, NFU Mutual policies and internal procedures
- Maintain accurate compliance and training records
- Support induction and ongoing training for staff
- Track training completion and competency assessments
- Provide coaching and mentoring to support development
About You
To be considered as a Training & Compliance Supervisor, you will need:
- Previous experience in compliance or training, ideally within financial services
- Effective feedback and coaching skills
- Analytical and problem-solving skills for compliance monitoring
- Excellent communication and presentation skills
- High attention to detail and organisational ability
- At a minimum, 8 GCSEs or equivalent at level 4 / Grade C or above, including Maths and English, ideally further or higher qualifications
Equal Opportunities: Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you are ready to develop your career as a Training & Compliance Supervisor, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Training & Compliance Supervisor in Lisburn employer: Shanghai Hippo Animation Design Company
Contact Detail:
Shanghai Hippo Animation Design Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training & Compliance Supervisor in Lisburn
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at NFU Mutual or similar companies. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by practising common questions related to training and compliance. We recommend role-playing with a friend or using online resources to get comfortable with your answers.
✨Tip Number 3
Showcase your skills! Bring examples of your previous work in compliance or training to the interview. This will help us see how you can contribute to maintaining our high standards.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at NFU Mutual.
We think you need these skills to ace Training & Compliance Supervisor in Lisburn
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Training & Compliance Supervisor role. Highlight your experience in compliance and training, and don’t forget to showcase those excellent communication skills we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at NFU Mutual. Mention your passion for customer service and how you can contribute to maintaining our high standards.
Showcase Relevant Experience: When filling out your application, be sure to include specific examples of your previous work in compliance or training. We love seeing how you've made an impact in your past roles, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Shanghai Hippo Animation Design Company
✨Know Your Stuff
Make sure you understand the role of a Training & Compliance Supervisor inside out. Familiarise yourself with FCA regulations and NFU Mutual's values. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your previous roles that highlight your experience in compliance or training. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewers to see how you can add value.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the agency's training framework or how they ensure compliance. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Be Yourself
NFU Mutual values honesty and integrity, so let your personality shine through during the interview. Be genuine in your responses and demonstrate your passion for delivering excellent customer service. Remember, they want to see the real you!
