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- Tasks: Coordinate and manage personalised care packages for clients in their homes.
- Company: Apollo Home Healthcare, dedicated to high-quality, person-centred care.
- Benefits: Competitive salary, bonus scheme, 25 days leave, and extra day off for your birthday.
- Why this job: Make a real difference in people's lives while developing your career in healthcare.
- Qualifications: Experience in office roles, strong organisational and communication skills required.
- Other info: Join a supportive team with great progression opportunities and a commitment to diversity.
The predicted salary is between 27000 - 37800 ÂŁ per year.
Location: Spennymoor, County Durham, DL16
Salary: From £27,000 + bonus & on‑call (DOE)
Hours: Full‑time | Monday to Friday
About Us
At Apollo Home Healthcare, we provide high‑quality, person‑centred care to people in the comfort of their own homes. Every individual we support has unique needs – we tailor every care package to them, building a compassionate and skilled team around their requirements. We live and work by the 6 Cs: Care, Compassion, Competence, Communication, Courage, and Commitment – and we’re looking for people who share those values.
About The Role
In this pivotal role, you’ll be responsible for the planning, coordination, and ongoing management of care packages, ensuring seamless service delivery to our valued clients. You will be based at your local Apollo Home Healthcare office in Spennymoor but at times, travel across the North East region will be required.
Key Responsibilities
- Act as the first point of contact for clients, families, and healthcare professionals.
- Effectively manage rotas for care teams, responding efficiently to day‑to‑day changes.
- Monitor care delivery to ensure it meets individual care plans and quality standards.
- Actively participate in multi‑agency meetings with Integrated Care Boards (ICBs), advocating for client needs and contributing to care planning decisions.
- Support the out‑of‑hours on‑call service on a 1 in 8 rota basis – with no requirement for hands‑on care. When covering a weekend, you’ll receive an additional day off the following week to support a healthy work‑life balance.
What You’ll Need
- A full UK driving licence and access to your own vehicle.
- Solid experience in an office‑based role, with a good understanding of admin processes and documentation.
- Strong organisational skills, with the ability to manage multiple care packages and respond quickly to changing priorities.
- Confident in making decisions with the ability to think on your feet and solve problems while staying calm and professional.
- Strong problem‑solving skills and the ability to remain calm under pressure.
- Clear communication skills, with the ability to adapt your style to suit different audiences, including families, professionals, and external partners.
- Comfortable negotiating and influencing, particularly when managing rotas or balancing client needs.
- A team player with a positive, proactive approach and the ability to build strong working relationships.
What We Offer
- Progression opportunities.
- 25 days annual leave, plus Bank Holidays.
- An extra day off for your birthday.
- An additional day off following the completion of on‑call duties.
- Bonus scheme.
- Loyalty reward programmes at 3 and 5 years.
- Refer‑a‑friend scheme.
- Workplace pension.
- Paid DBS.
How To Apply
If you are motivated, compassionate, and looking to join a supportive and dedicated team, we’d love to hear from you. Please apply with your CV via this job board.
Equality, Diversity & Inclusion
At Apollo Home Healthcare, we are committed to fostering an inclusive, supportive, and respectful environment where everyone is valued. We welcome applicants from all backgrounds and promote equality, diversity, and fairness across our teams. We believe in providing opportunities for every team member to thrive, grow, and succeed alongside colleagues from all walks of life.
Care Coordinator in Spennymoor employer: Shandon Projects
Contact Detail:
Shandon Projects Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator in Spennymoor
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, attend local events, and join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to care coordination. Think about scenarios where you've demonstrated the 6 Cs – Care, Compassion, Competence, Communication, Courage, and Commitment – and be ready to share those stories.
✨Tip Number 3
Show your enthusiasm for the role! When you get the chance to speak with potential employers, express your passion for providing high-quality, person-centred care. Let them know why you want to be part of their team at Apollo Home Healthcare.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and contributing to the amazing work we do.
We think you need these skills to ace Care Coordinator in Spennymoor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Care Coordinator role. Highlight your organisational skills and any relevant experience in managing care packages or working in a healthcare setting.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about providing person-centred care. Share specific examples of how you've demonstrated the 6 Cs: Care, Compassion, Competence, Communication, Courage, and Commitment in your previous roles.
Showcase Your Problem-Solving Skills: In your application, give us examples of how you've successfully managed challenges in a fast-paced environment. We want to see how you think on your feet and maintain professionalism under pressure.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Shandon Projects
✨Know the 6 Cs
Before your interview, make sure you understand the 6 Cs: Care, Compassion, Competence, Communication, Courage, and Commitment. These values are at the heart of Apollo Home Healthcare, so be ready to discuss how you embody these principles in your work.
✨Showcase Your Organisational Skills
As a Care Coordinator, you'll need to manage multiple care packages. Prepare examples from your past experience where you've successfully juggled various tasks or projects. Highlight your ability to adapt quickly to changing priorities and how you keep everything on track.
✨Communicate Clearly
Effective communication is key in this role. Practice explaining complex ideas simply and clearly, as you’ll need to interact with clients, families, and healthcare professionals. Think of scenarios where you’ve had to tailor your communication style to different audiences.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills. Think of specific situations where you faced challenges, how you approached them, and what the outcomes were. Show that you can stay calm under pressure and make decisions confidently.
