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- Tasks: Coordinate and manage personalised care packages for clients in their homes.
- Company: Apollo Home Healthcare, dedicated to high-quality, person-centred care.
- Benefits: From ÂŁ27,000 salary, bonus, 25 days leave, and extra day off for your birthday.
- Why this job: Make a real difference in people's lives while developing your career in healthcare.
- Qualifications: Full UK driving licence, office experience, strong organisational and communication skills.
- Other info: Join a supportive team with great progression opportunities and a commitment to diversity.
The predicted salary is between 27000 - 37800 ÂŁ per year.
Location: Heywood, Lancashire, OL10
Salary: From ÂŁ27,000 + bonus & on-call (DOE)
Hours: Full-time | Monday to Friday
About Us
At Apollo Home Healthcare, we provide highâquality, personâcentred care to people in the comfort of their own homes. Every individual we support has unique needs; we tailor every care package to them, building a compassionate and skilled team around their requirements. We live and work by the 6 Cs: Care, Compassion, Competence, Communication, Courage, and Commitment and are looking for people who share those values.
About The Role
In this pivotal role, you will be responsible for the planning, coordination, and ongoing management of care packages, ensuring seamless service delivery to our valued clients. You will be based at your local Apollo Home Healthcare office in Heywood but at times, travel across the North West region will be required.
Key Responsibilities
- Act as the first point of contact for our clients, their families, and healthcare professionals
- Effectively manage rotas for your care teams, responding efficiently to any dayâtoâday changes
- Monitor care delivery to ensure it meets individual care plans and quality standards
- Actively participate in multiâagency meetings with Integrated Care Boards (ICBs), advocating for client needs and contributing to care planning decisions
- Support the outâofâhours onâcall service on a 1 in 8 rota basis with no requirement for handsâon care. When covering a weekend, you will receive an additional day off the following week to support a healthy workâlife balance.
Qualifications & Skills
- A Full UK Driving Licence and access to your own vehicle
- Solid experience in an officeâbased role, with a good understanding of admin processes and documentation.
- Strong organisational skills, with the ability to manage multiple care packages and respond quickly to changing priorities
- Confident in making decisions with the ability to think on your feet and solve problems while staying calm and professional.
- Strong problemâsolving skills and the ability to remain calm and professional under pressure
- Clear communication skills, with the ability to adapt your style to suit different audiences, including families, professionals, and external partners
- Comfortable negotiating and influencing, particularly when managing rotas or balancing client needs.
- A team player with a positive, proactive approach and the ability to build strong working relationships.
What We Offer
- Progression opportunities
- 25 days annual leave, plus Bank Holidays
- An extra day off for your birthday*
- An additional day off following the completion of onâcall duties
- Bonus scheme
- Loyalty reward programmes at 3 and 5 years*
- Referâaâfriend scheme
- Workplace pension
- Paid DBS
How to Apply
If you are motivated, compassionate, and looking to join a supportive and dedicated team, we would love to hear from you. Please apply with your CV via this job board.
Contact
Phone: 01902 327396
Equality, Diversity & Inclusion
At Apollo Home Healthcare, we are committed to fostering an inclusive, supportive, and respectful environment where everyone is valued. We welcome applicants from all backgrounds and promote equality, diversity, and fairness across our teams. We believe in providing opportunities for every team member to thrive, grow, and succeed alongside colleagues from all walks of life.
Care Coordinator in London employer: Shandon Projects
Contact Detail:
Shandon Projects Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Care Coordinator in London
â¨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work at Apollo Home Healthcare. A friendly chat can open doors and give you insights that a job description just can't.
â¨Tip Number 2
Prepare for the interview by practising common questions related to care coordination. Think about how you can showcase your organisational skills and problem-solving abilities, as these are key for the role.
â¨Tip Number 3
Show your passion for person-centred care during interviews. Share examples of how you've made a difference in someone's life or how youâve tailored care to meet individual needs. Itâs all about that compassionate touch!
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen by the right people. Plus, it shows youâre genuinely interested in joining our team at Apollo Home Healthcare.
We think you need these skills to ace Care Coordinator in London
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Care Coordinator role. Highlight your organisational skills and any relevant experience in managing care packages or working in a healthcare setting.
Craft a Compelling Cover Letter: Use your cover letter to tell us why youâre passionate about providing person-centred care. Share specific examples of how you've demonstrated the 6 Cs: Care, Compassion, Competence, Communication, Courage, and Commitment in your previous roles.
Showcase Your Problem-Solving Skills: In your application, give us examples of how you've successfully navigated challenges in past roles. We want to see how you think on your feet and maintain professionalism under pressure, especially when managing multiple priorities.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. This way, you can ensure all your details are submitted correctly and youâll be considered for the role without any hiccups!
How to prepare for a job interview at Shandon Projects
â¨Know the 6 Cs
Before your interview, make sure you understand the 6 Cs: Care, Compassion, Competence, Communication, Courage, and Commitment. These values are at the heart of Apollo Home Healthcare, so be ready to discuss how you embody these principles in your work.
â¨Showcase Your Organisational Skills
As a Care Coordinator, you'll need to manage multiple care packages. Prepare examples from your past experience where you've successfully juggled various tasks or projects. Highlight your ability to adapt quickly to changing priorities and how you keep everything on track.
â¨Communicate Clearly
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. Think about how you would explain complex care plans to families or negotiate with healthcare professionals, and be ready to demonstrate this during the interview.
â¨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Think of situations where you've had to think on your feet or resolve conflicts. Be prepared to walk the interviewer through your thought process and how you remained calm under pressure.
