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- Tasks: Coordinate and manage care packages, ensuring top-notch service for clients.
- Company: Apollo Home Healthcare delivers personalised care in the comfort of home, prioritising compassion and quality.
- Benefits: Enjoy 25 days annual leave, birthday off, bonus schemes, and a supportive work environment.
- Why this job: Join a caring team that values your input and offers growth opportunities in a fulfilling role.
- Qualifications: Full UK Driving Licence, office experience, strong organisational and communication skills required.
- Other info: No hands-on care needed during on-call duties; enjoy a healthy work-life balance.
The predicted salary is between 27000 - 37800 £ per year.
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Important information
Please note that Apollo Home Healthcare does not hold a sponsorship licence. Therefore, we are unable to consider applications from individuals who require sponsorship to work in the UK, either currently or in the future.
Important information
Please note that Apollo Home Healthcare does not hold a sponsorship licence. Therefore, we are unable to consider applications from individuals who require sponsorship to work in the UK, either currently or in the future.
Job Description
Homecare Administrator
Location: Heywood
Salary: From £27,000 + bonus & on-call (DOE)
Hours: Full-time | Monday to Friday
About Us
At Apollo Home Healthcare, we provide high-quality, person-centred care to people in the comfort of their own homes. Every individual we support has unique needs – we tailor every care package to them, building a compassionate and skilled team around their requirements.
We live and work by the 6 Cs : Care, Compassion, Competence, Communication, Courage, and Commitment – and we\’re looking for people who share those values.
About The Role
In this pivotal role, you\’ll be responsible for the planning, coordination, and ongoing management of care packages, ensuring seamless service delivery to our valued clients.
You will be based at your local Apollo Home Healthcare office in Heywood, but at times, travel across the North West region will be required
Key Responsibilities Include
- Act as the first point of contact for our clients, their families, and healthcare professionals
- Effectively manage rotas for your care teams, responding efficiently to any day-to-day changes
- Monitor care delivery to ensure it meets individual care plans and quality standards
- Actively participate in multi-agency meetings with Integrated Care Boards (ICBs), advocating for client needs and contributing to care planning decisions
- Support the out-of-hours on-call service on a 1 in 8 rota basis – with no requirement for hands-on care. **When covering a weekend, you\’ll receive an additional day off the following week to support a healthy work-life balance.**
What You\’ll Need
- A Full UK Driving Licence and access to your own vehicle
- Solid experience in an office-based role, with a good understanding of admin processes and documentation.
- Strong organisational skills, with the ability to manage multiple care packages and respond quickly to changing priorities
- Confident in making decisions with the ability to think on your feet and solve problems while staying calm and professional.
- Strong problem-solving skills and the ability to remain calm and professional under pressure
- Clear communication skills, with the ability to adapt your style to suit different audiences, including families, professionals, and external partners
- Comfortable negotiating and influencing, particularly when managing rotas or balancing client needs.
- A team player with a positive, proactive approach and the ability to build strong working relationships.
What We Offer
- Progression opportunities
- 25 days annual leave, plus Bank Holidays
- An extra day off for your birthday*
- An additional day off following the completion of on-call duties
- Bonus scheme
- Loyalty reward programmes at 3 and 5 years*
- Refer-a-friend scheme
- Workplace pension
- Paid DBS
How To Apply
If you are motivated, compassionate, and looking to join a supportive and dedicated team, we\’d love to hear from you. Please apply with your CV via this job board.
About
If you\’d like to learn more about the role or working with Apollo, feel free to contact our Internal Recruitment Team:
Phone: 01902 327396
Equality, Diversity & Inclusion
At Apollo Home Healthcare, we are committed to fostering an inclusive, supportive, and respectful environment where everyone is valued. We welcome applicants from all backgrounds and promote equality, diversity, and fairness across our teams.
We believe in providing opportunities for every team member to thrive, grow, and succeed alongside colleagues from all walks of life.
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Seniority level
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Seniority level
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Administrative and Support Services
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Homecare Administrator employer: Shandon Projects
Contact Detail:
Shandon Projects Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homecare Administrator
✨Tip Number 1
Familiarise yourself with the 6 Cs that Apollo Home Healthcare values: Care, Compassion, Competence, Communication, Courage, and Commitment. Demonstrating your understanding of these principles during any conversations or interviews can show that you align with their mission.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in previous roles. This will be crucial for the Homecare Administrator position, where you'll need to juggle various care packages.
✨Tip Number 3
Practice your communication skills by engaging in role-play scenarios where you negotiate or influence decisions. This will help you feel more confident when discussing client needs and managing rotas, which are key aspects of the job.
✨Tip Number 4
Research common challenges faced in homecare administration and think about how you would address them. Being prepared with solutions can demonstrate your problem-solving abilities and calmness under pressure, traits that are essential for this role.
We think you need these skills to ace Homecare Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and care management. Emphasise your organisational skills and any previous roles that required you to manage multiple tasks or care packages.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of the 6 Cs: Care, Compassion, Competence, Communication, Courage, and Commitment. Share specific examples of how you've demonstrated these values in your previous roles.
Highlight Relevant Skills: In your application, clearly outline your problem-solving abilities, communication skills, and experience with managing rotas or schedules. These are crucial for the Homecare Administrator role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail, which is essential for this position.
How to prepare for a job interview at Shandon Projects
✨Understand the 6 Cs
Familiarise yourself with the 6 Cs: Care, Compassion, Competence, Communication, Courage, and Commitment. Be prepared to discuss how you embody these values in your work, as they are central to Apollo Home Healthcare's mission.
✨Showcase Your Organisational Skills
As a Homecare Administrator, you'll need strong organisational skills. Prepare examples of how you've successfully managed multiple tasks or projects in previous roles, especially in fast-paced environments.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you've had to think on your feet or resolve conflicts. Be ready to share these experiences during the interview, highlighting your calmness and professionalism under pressure.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating your thoughts clearly and adapting your communication style to different audiences. This will show your ability to connect with clients, families, and healthcare professionals.
