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- Tasks: Coordinate and manage care packages, ensuring top-notch service for clients.
- Company: Apollo Home Healthcare delivers personalised care in the comfort of home, prioritising compassion and quality.
- Benefits: Enjoy 25 days annual leave, a bonus scheme, and an extra day off for your birthday!
- Why this job: Join a supportive team that values care, compassion, and personal growth while making a real impact.
- Qualifications: Full UK driving licence, office experience, strong organisational and communication skills required.
- Other info: No hands-on care needed; enjoy a healthy work-life balance with flexible on-call duties.
The predicted salary is between 22700 - 30000 £ per year.
Important information
Please note that Apollo Home Healthcare does not hold a sponsorship licence. Therefore, we are unable to consider applications from individuals who require sponsorship to work in the UK, either currently or in the future.
Job Description
Homecare Administrator
Location: Doncaster
Salary: From £27,000 + bonus & on-call (DOE)
Hours: Full-time | Monday to Friday
About Us
At Apollo Home Healthcare, we provide high-quality, person-centred care to people in the comfort of their own homes. Every individual we support has unique needs – we tailor every care package to them, building a compassionate and skilled team around their requirements.
We live and work by the 6 Cs: Care, Compassion, Competence, Communication, Courage, and Commitment – and we\’re looking for people who share those values.
About The Role
In this pivotal role, you\’ll be responsible for the planning, coordination, and ongoing management of care packages, ensuring seamless service delivery to our valued clients.
You will be based at your local Apollo Home Healthcare office in Doncaster, but at times, travel across the North region will be required.
Key Responsibilities Include
- Act as the first point of contact for our clients, their families, and healthcare professionals
- Effectively manage rotas for your care teams, responding efficiently to any day-to-day changes
- Monitor care delivery to ensure it meets individual care plans and quality standards
- Actively participate in multi-agency meetings with Integrated Care Boards (ICBs), advocating for client needs and contributing to care planning decisions
- Support the out-of-hours on-call service on a 1 in 8 rota basis – with no requirement for hands-on care.
- When covering a weekend, you\’ll receive an additional day off the following week to support a healthy work-life balance.
What You\’ll Need
- A Full UK Driving Licence and access to your own vehicle
- Solid experience in an office-based role, with a good understanding of admin processes and documentation.
- Strong organisational skills, with the ability to manage multiple care packages and respond quickly to changing priorities
- Confident in making decisions with the ability to think on your feet and solve problems while staying calm and professional.
- Strong problem-solving skills and the ability to remain calm and professional under pressure
- Clear communication skills, with the ability to adapt your style to suit different audiences, including families, professionals, and external partners
- Comfortable negotiating and influencing, particularly when managing rotas or balancing client needs.
- A team player with a positive, proactive approach and the ability to build strong working relationships.
What We Offer
- Progression opportunities
- 25 days annual leave, plus Bank Holidays
- An extra day off for your birthday*
- An additional day off following the completion of on-call duties
- Bonus scheme
- Loyalty reward programmes at 3 and 5 years*
- Refer-a-friend scheme
- Workplace pension
- Paid DBS
How To Apply
If you are motivated, compassionate, and looking to join a supportive and dedicated team, we\’d love to hear from you. Please apply with your CV via this job board.
About
If you\’d like to learn more about the role or working with Apollo, feel free to contact our Internal Recruitment Team:
Phone: 01902 327396
Equality, Diversity & Inclusion
At Apollo Home Healthcare, we are committed to fostering an inclusive, supportive, and respectful environment where everyone is valued. We welcome applicants from all backgrounds and promote equality, diversity, and fairness across our teams.
We believe in providing opportunities for every team member to thrive, grow, and succeed alongside colleagues from all walks of life.
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Homecare Administrator employer: Shandon Projects
Contact Detail:
Shandon Projects Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homecare Administrator
✨Tip Number 1
Familiarise yourself with the 6 Cs: Care, Compassion, Competence, Communication, Courage, and Commitment. These values are central to Apollo Home Healthcare's mission, so demonstrating your alignment with them during any conversations or interviews will show that you understand their ethos.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in previous roles. This will be crucial for the Homecare Administrator position, where you'll need to juggle various care packages and respond to changing priorities.
✨Tip Number 3
Practice your communication skills by engaging in role-play scenarios with friends or family. Being able to adapt your communication style to different audiences is key in this role, so showcasing your ability to negotiate and influence will set you apart.
✨Tip Number 4
Research the local healthcare landscape in Doncaster and the North region. Understanding the key players and current challenges in home healthcare will help you speak knowledgeably about the industry and demonstrate your commitment to providing high-quality care.
We think you need these skills to ace Homecare Administrator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Homecare Administrator position. Tailor your application to highlight how your skills and experiences align with these needs.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in office administration and care management. Use bullet points for clarity and focus on achievements that demonstrate your organisational and problem-solving skills.
Write a Strong Cover Letter: In your cover letter, express your passion for providing high-quality care and your alignment with the 6 Cs: Care, Compassion, Competence, Communication, Courage, and Commitment. Provide specific examples of how you've demonstrated these values in your previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Shandon Projects
✨Understand the 6 Cs
Familiarise yourself with the 6 Cs: Care, Compassion, Competence, Communication, Courage, and Commitment. Be prepared to discuss how you embody these values in your previous roles, as they are central to Apollo Home Healthcare's mission.
✨Showcase Your Organisational Skills
As a Homecare Administrator, you'll need strong organisational skills. Prepare examples of how you've successfully managed multiple tasks or care packages in the past, highlighting your ability to adapt to changing priorities.
✨Demonstrate Clear Communication
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely, and be ready to discuss how you've adapted your communication style to suit different audiences, such as clients, families, and healthcare professionals.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of specific situations where you've had to make quick decisions under pressure, and be ready to explain your thought process and the outcomes of those decisions.
