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- Tasks: Join us as a Commis Waiter/Waitress, ensuring smooth service and unforgettable guest experiences.
- Company: Shan Shui Social offers a unique 1960s Shanghai dining experience in Central London.
- Benefits: Enjoy competitive pay, performance bonuses, free meals, and 50% off dining at our restaurants.
- Why this job: Be part of a vibrant team with growth opportunities and fun events that celebrate your contributions.
- Qualifications: No prior experience needed, just bring your enthusiasm and commitment to excellent service.
- Other info: Join a dynamic restaurant group with locations at Heathrow and Bicester Village.
New Opening: Join Our Team as a Commis Waiter/Waitress. Shan Shui Social is Chew On This first Central London offering, its third of the Group. Located in Victoria, London, this new site brings diners back to the 1960s Shanghai era, offering high-quality, culinary sophistication with a playful, casual dining experience. It serves a well-crafted cocktail menu along with an array of iconic Chinese culinary delights ranging from dim sum and roast meats to dishes with a heady mix of spicy, sour and Sichuan spices.
Why Join Us?
- A vibrant workplace where your contributions as a Commis Waiter/Waitress are valued and rewarded.
- Competitive Compensation: Enjoy a performance-based bonus along with a Tronc Pay Scheme (basic salary plus service charge).
- Complimentary Staff Meals: Staff meals will be provided for every shift.
- Exclusive Dining Discounts: 50% off dining across our group of restaurants.
- Career Growth Opportunities: Advance your career with development programmes in our expanding restaurant group, Chew on This.
- Team-Building Events: Join us for regular staff outings to foster team spirit.
- Annual Staff Party: Celebrate milestones and achievements with the whole team in style.
As a Commis Waiter/Waitress, you will play a pivotal role in creating unforgettable guest experiences and ensuring our operations run smoothly. You will also:
- Ensure pass/waiter stations are all stocked up with mise en place during opening, ready for service.
- Verify the accuracy of orders before delivery, ensuring that each plate matches the customers' order.
- Quickly and accurately deliver food orders from the kitchen/pass to customers' tables.
- Act as a liaison between the kitchen and waitstaff, communicating any special requests or modifications.
- Support servers by helping to clear tables, refill drinks, and provide additional items to customers as needed.
- Keep the dining area clean and organized by removing used plates, glasses, and utensils promptly.
- Ensure tables are properly set up with necessary utensils, condiments, and clean tableware.
- Polish cutleries and crockery with care to ensure sufficient quantities during service.
- Ensure that serving stations are stocked with essential supplies such as napkins, cutlery, and condiments during service hour.
- Responsible for ensuring the guest washrooms are clean, neat and tidy with sufficient supplies.
- Check and maintain cleanliness of the restaurant stairs.
- Ensure the pass/waiter stations are clean and tidy with all mise en place stored away accordingly during closing shift.
- Provide excellent customer service by responding to customer requests promptly and courteously.
As a Commis Waiter/Waitress, your drive, enthusiasm, and commitment to excellence will be instrumental in upholding our reputation for outstanding service. Apply now to become an integral part of our success story!
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK.
Commis Waiter/Waitress employer: Shan Shui Social
Contact Detail:
Shan Shui Social Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commis Waiter/Waitress
✨Tip Number 1
Familiarise yourself with the menu and the unique dining experience that Shan Shui Social offers. Understanding the dishes, especially the dim sum and Sichuan spices, will help you engage confidently with potential employers during interviews.
✨Tip Number 2
Showcase your customer service skills by sharing specific examples from previous roles. Highlight any experiences where you went above and beyond to ensure a great dining experience, as this aligns perfectly with the expectations for a Commis Waiter/Waitress.
✨Tip Number 3
Network within the hospitality industry, especially in London. Attend local events or join online groups related to restaurant jobs. This can lead to valuable connections and insights about the role and the company culture at Shan Shui Social.
✨Tip Number 4
Prepare to discuss your teamwork abilities, as collaboration is key in a busy restaurant environment. Think of examples where you successfully worked with others to achieve a common goal, which will demonstrate your fit for the team-oriented atmosphere at Shan Shui.
We think you need these skills to ace Commis Waiter/Waitress
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Commis Waiter/Waitress. Tailor your application to highlight relevant experience and skills that align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for the hospitality industry and your enthusiasm for the role. Mention specific aspects of Shan Shui Social that appeal to you, such as their unique dining experience or commitment to excellent service.
Highlight Relevant Experience: In your CV, emphasise any previous experience in the food and beverage industry, particularly roles that involved customer service or teamwork. Use action verbs to describe your contributions and achievements in past positions.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial in the hospitality sector.
How to prepare for a job interview at Shan Shui Social
✨Know the Menu Inside Out
Familiarise yourself with the menu, including the ingredients and preparation methods of the dishes. This will not only impress your interviewers but also show your genuine interest in the role and the restaurant's offerings.
✨Demonstrate Your Customer Service Skills
Prepare to discuss your previous experiences in customer service. Share specific examples of how you handled difficult situations or went above and beyond for a customer, as this role heavily relies on providing excellent service.
✨Show Enthusiasm for Teamwork
As a Commis Waiter/Waitress, you'll be part of a team. Highlight your ability to work collaboratively and support your colleagues. Mention any past experiences where teamwork led to a successful outcome.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the training process, team-building events, or opportunities for career growth within the company. This shows your interest in the position and the company culture.
