At a Glance
- Tasks: Lead and coordinate amazing banquet events, ensuring everything runs smoothly and guests are happy.
- Company: Join the vibrant team at Portsmouth Renaissance Hotel, part of Shamin Hotels.
- Benefits: Enjoy flexible hours, competitive pay, and a fun work environment.
- Other info: Perfect for those who love teamwork and thrive in dynamic settings.
- Why this job: Be the star of unforgettable events and create lasting memories for guests.
- Qualifications: Great communication skills and a passion for hospitality are key.
The predicted salary is between 25000 - 30000 € per year.
The Banquet Captain is responsible for coordinating the delivery of all food and beverage for functions held in the Hotel and all details pertaining to functions being held in all Banquet and Meeting rooms in keeping with the standards prescribed by management. The position is primarily concerned with front of house activities.
Essential Job Functions
- Meet and greet guests in a friendly and warm manner.
- Coordinates with the event host on all aspects of the banquet function.
- Performs planning and organization functions for the banqueting department like maintaining the banquet logbook, maintaining, and updating function sheets / BEO etc.
- Checks banquet rooms, service, and kitchen areas for cleanliness, proper set up, and make sure sufficient supplies and equipment are available for the function.
- Oversee all aspects of assigned banquet function activities, ensuring that food counters are properly set and ready for execution at the appointed time.
- Respond quickly and accurately to guest requests.
- Plan the event course and orchestrate its completion in a timely, quiet, and courteous manner.
- Adhere to all banquet standard processes and hotel standard policies and procedures.
- Supervise and train staff in the set up and break down of assigned banquet rooms according to contract and manager instructions.
- Supervise and train staff in the service of food and beverages according to standards.
- Discuss any last‑minute changes with the banquet team.
- Ensure all guest requirements are set and ready 30 minutes before event start time (for Buffets cold food out 30 min prior, hot food out 15 minutes prior).
- Coordinate function details with banquet, conference planning and kitchen staff.
- Maintain constant contact with the banquet chef to ensure alignment between food production and food service.
- Monitor banquet personnel in the performance of their duties.
- Assist in conducting pre‑shift and pre‑function meetings.
- Actively participate in the set up of banquet rooms and service of food and beverage to guests.
- Communicate frequently with fellow supervisors and banquet managers about the progress of the day’s work.
- Communicate frequently with function hosts to ensure that their needs are being met.
- Ensure all guest checks are billed and signed by the host according to planned arrangements.
- Ensure accurate daily sales reconciliation and postings are completed and provided to the Front Office.
- Display awareness and compliance with hotel security, safety, emergency, and energy procedures.
- Ensure high grooming and hygiene standards are met by all banquet staff.
- Monitor the profitability of functions to minimize waste and broken or lost supplies.
- Assist the Banquet Manager to establish maintenance, repair, and cleaning schedules for all banquet equipment and facilities.
- Guide, direct, and motivate banquet staff; provide guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Perform other duties as assigned.
- Maintain flexibility to work various schedules as business demands, including nights, weekends, and holidays.
Shamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted.
Banquet Captain Portsmouth Renaissance Hotel employer: Shamin Hotels
At Shamin Hotels, we pride ourselves on fostering a vibrant and inclusive work culture that values teamwork and personal growth. As a Banquet Captain at the Portsmouth Renaissance Hotel, you will enjoy competitive benefits, opportunities for professional development, and the chance to work in a dynamic environment where your contributions directly impact guest experiences. Join us in creating memorable events while being part of a supportive team that celebrates diversity and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Banquet Captain Portsmouth Renaissance Hotel
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the hospitality industry. You never know who might have a lead on a Banquet Captain position or can put in a good word for you.
✨Tip Number 2
Show up in person! If you're near the Portsmouth Renaissance Hotel, pop in and introduce yourself. A friendly face can make a lasting impression, and it shows your enthusiasm for the role.
✨Tip Number 3
Prepare for interviews by practising common questions related to banquet management. Think about how you would handle guest requests or coordinate with staff during busy events. We want you to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Banquet Captain Portsmouth Renaissance Hotel
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness that matches the Banquet Captain role.
Tailor Your Experience:Make sure to highlight your relevant experience in food and beverage service. We’re looking for someone who can coordinate events smoothly, so share specific examples of how you've done this in the past!
Be Detail-Oriented:Since the role involves a lot of planning and organisation, emphasise your attention to detail. Mention any systems or processes you’ve used to keep things running smoothly during events.
Apply Through Our Website:We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us.
How to prepare for a job interview at Shamin Hotels
✨Know the Banquet Basics
Familiarise yourself with the key responsibilities of a Banquet Captain. Understand the importance of coordinating food and beverage delivery, and be ready to discuss how you would ensure everything runs smoothly during an event.
✨Showcase Your People Skills
Since this role involves meeting and greeting guests, practice your warm and friendly approach. Think of examples where you've successfully interacted with guests or managed a team, as this will demonstrate your ability to create a welcoming atmosphere.
✨Be Organised and Detail-Oriented
Prepare to talk about your organisational skills. You might want to share experiences where you maintained logs, updated function sheets, or ensured cleanliness and proper setup for events. Highlighting your attention to detail will show you're the right fit for the job.
✨Communicate Effectively
Communication is key in this role. Be ready to discuss how you would coordinate with various teams, like the kitchen staff and event hosts. Think of specific instances where your communication skills helped resolve issues or improve service during an event.
