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For Companies At a Glance
- Tasks: Lead ticketing operations and enhance customer experience in a vibrant cultural setting.
- Company: A leading cultural institution in Greater London with a focus on community and collaboration.
- Benefits: Attractive employee benefits, including professional development and a supportive work environment.
- Why this job: Join a dynamic team and make a difference in customer service and sales optimisation.
- Qualifications: Strong management skills and a passion for exceptional customer service.
- Other info: Diverse workplace encouraging applications from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
A prominent cultural institution in Greater London is seeking a Deputy Head of Ticketing and Sales. The role requires strong management and customer service skills, overseeing ticketing operations to ensure exceptional service.
You will be responsible for team development, budgeting, and sales optimization while fostering a collaborative team environment. This position offers a variety of employee benefits and encourages applications from diverse backgrounds.
Deputy Ticketing & Sales Leader: Revenue & Customer Experience employer: Shakespeare's Globe
Contact Detail:
Shakespeare's Globe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Ticketing & Sales Leader: Revenue & Customer Experience
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at the institution. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Showcase your customer service skills during interviews. Share specific examples of how you've handled challenging situations or improved customer experiences. This will demonstrate your fit for the role and your commitment to exceptional service.
✨Tip Number 3
Prepare for questions about team development and budgeting. Think of instances where you’ve successfully led a team or managed finances. We want to see how you can contribute to a collaborative environment and optimise sales!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Deputy Ticketing & Sales Leader: Revenue & Customer Experience
Some tips for your application 🫡
Show Your Passion for Customer Experience: When writing your application, let us see your enthusiasm for delivering exceptional customer service. Share specific examples of how you've gone above and beyond in previous roles to enhance customer satisfaction.
Highlight Your Management Skills: We want to know about your experience in team development and leadership. Be sure to include any relevant achievements that demonstrate your ability to manage and motivate a team effectively.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and experiences without getting lost in the details.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. This way, we can process your application more efficiently and keep you updated on your progress.
How to prepare for a job interview at Shakespeare's Globe
✨Know Your Numbers
As a Deputy Ticketing & Sales Leader, you'll need to demonstrate your understanding of budgeting and sales optimisation. Brush up on relevant metrics and be ready to discuss how you've successfully managed budgets or increased sales in previous roles.
✨Showcase Your Customer Service Skills
This role emphasises exceptional customer service. Prepare examples of how you've handled challenging customer situations or improved customer experiences in the past. Highlight your ability to lead a team in delivering top-notch service.
✨Team Development is Key
Since you'll be overseeing team development, think about how you've previously fostered a collaborative environment. Be ready to share specific strategies you've used to motivate and develop your team members.
✨Embrace Diversity
The institution encourages applications from diverse backgrounds, so be prepared to discuss how you value diversity in the workplace. Share any experiences where you've worked with diverse teams or implemented inclusive practices.
