At a Glance
- Tasks: Supervise the Café team and manage food and drink service for events.
- Company: Join the Shakespeare Birthplace Trust, celebrating culture and community.
- Benefits: Enjoy flexible hours, employee discounts, and a supportive work environment.
- Other info: Flexible shifts with opportunities for personal growth in a vibrant setting.
- Why this job: Be part of a unique cultural experience while developing your hospitality skills.
- Qualifications: Experience in supervising teams and delivering exceptional customer service.
The predicted salary is between 12 - 15 £ per hour.
Celebrating Shakespeare is at the heart of everything we do. The Shakespeare Birthplace Trust is currently looking for a Catering & Events Supervisor to join the Commercial Team in The Garden Café at Anne Hathaway’s Cottage. This is a 16 hours per week part-time permanent contract, shifts are 9.00am to 5.30pm and you will work between Monday and Sunday including alternate weekends.
Responsibilities
- The role will take a supervisory responsibility for the Cafe team as well as carrying out the preparation and service of food and drink for internal and external events.
- All aspects of catering duties including compliance will be involved, ensuring yourself and the team take all opportunities to maximise sales.
Qualifications
- To be successful in this role you will have experience of supervising a customer facing team and delivering a range of events.
- You will be committed to providing exceptional customer service, have excellent interpersonal skills, be confident liaising with various departments, and be able to negotiate with our internal and external customers.
- You will be reliable, flexible to work at peak times and be able to work on your own initiative as well as part of a team.
Closing Date and Interview
The closing date for applications is Sunday 19 July 2026, interviews will take place on Monday 27 July 2026.
Benefits
- Company Events
- Employee Discounts
- Employee Assistance Programme
- Flexible Benefits
- Store Discounts
- Tea, Coffee, Milk provided
Skills for the job
- Adaptability
- Cash and stock handling
- Catering and Hospitality
- Communication and interpersonal skills
- Customer Service
The Shakespeare Birthplace Trust is committed to encouraging equality, diversity, inclusion and belonging (EDIB) in our recruitment practices and in the working practices of our staff and volunteers.
Catering & Events Supervisor in Stratford-upon-Avon employer: Shakespeare
The Shakespeare Birthplace Trust offers a unique opportunity to work in a culturally rich environment, celebrating the legacy of Shakespeare while providing exceptional catering services at Anne Hathaway’s Cottage. With a strong commitment to employee well-being, the Trust provides flexible benefits, employee discounts, and a supportive work culture that values diversity and inclusion. As a part-time Catering & Events Supervisor, you will not only enhance your skills in customer service and event management but also enjoy the chance to be part of a passionate team dedicated to creating memorable experiences for visitors.
StudySmarter Expert Advice🤫
We think this is how you could land Catering & Events Supervisor in Stratford-upon-Avon
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Shakespeare and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Catering & Events Supervisor in Stratford-upon-Avon
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Shakespeare that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Shakespeare.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Shakespeare get a sense of who you are beyond your experience!
How to prepare for a job interview at Shakespeare
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Shakespeare and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
