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- Tasks: Coordinate operations and support the CRE team across various functions.
- Company: Join Shakespeare Martineau, a dynamic law firm focused on growth and collaboration.
- Benefits: Enjoy flexible working, career development, and a supportive team environment.
- Why this job: Make a real impact in a diverse team while developing your skills.
- Qualifications: Experience in operations or project coordination is essential.
- Other info: Embrace agile working with hubs across the UK for flexibility.
The predicted salary is between 36000 - 60000 £ per year.
This is a highly organised, collaborative and proactive Operations Co-ordinator role, working closely with the CRE Team Leader, to lead the operational aspects of the national CRE team. This role will be instrumental in coordinating key functions including People, Finance, Risk, Training, and Business Development, while ensuring smooth day-to-day operations and strategic alignment across seven regional centres. The role will support, develop, transform and grow the CRE team.
Responsibilities
- Team Oversight & Performance
- Establish priorities and manage deadlines across the CRE team.
- Work closely with the CRE Team Leader and regional leads to monitor performance against business KPIs.
- Utilise MI reports and data to support the achievement of team and business targets.
- Escalate issues/delays as/when necessary to CRE Team Leader.
- Business Development & Strategy
- Coordinate and assist with the progression and delivery of business development initiatives.
- Track and follow up on action plans aligned with the CRE business development strategy.
- Ensure BD and marketing activities meet the needs of both regional and national teams.
- Liaise with the Risk and Claims team to assist with the prompt resolution of issues.
- Manage effective handover of matters for departing fee earners, including file closures and ledger clearance.
- In conjunction with the Risk team, take ownership of client, solicitor, and third-party complaints, ensuring a timely resolution.
- Financial Operations
- Set up, and lead a financial hygiene project team to improve metrics such as chargeability, work in progress (WIP), retained balances, file closures, disbursements, and debt reviews.
- Oversee the Land Registry application tracker project to ensure timely and accurate submissions.
- People Coordination
- Consolidate and manage information between the SHMA People team, the CRE Team Leader, and regional leads regarding recruitment, promotions, and performance.
- Organise team away days, social events, and wellbeing initiatives.
- Ensure team members have the necessary tools and resources to perform effectively.
- Training & Development
- Liaise with the Professional Support Lawyer (PSL) to coordinate the annual training programme.
- Support the delivery of training initiatives across the CRE team.
What you will need
- Proven experience in operations, project coordination, or team management within a professional services or real estate environment.
- Strong organisational and time management skills, with the ability to manage multiple priorities.
- Excellent communication and stakeholder engagement abilities.
- Data-driven mindset with experience using MI reports and performance metrics.
- Experience in HR, finance, risk, or business development functions is highly desirable.
Benefits, Agile Working and Additional information
We embrace agile working and offer a blended approach to where and how we work. We appreciate that people have different needs and preferences and we’re keen to be flexible, after all, we value what you do, not where you do it. We have the following hubs across the UK: Birmingham, Bristol, Edinburgh, Leeds, Leicester, Lincoln, London, Milton Keynes, Nottingham, Sheffield, Solihull, Stratford upon Avon & Tunbridge Wells.
Equal opportunities
Shakespeare Martineau is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.
About Shakespeare Martineau
Welcome to Shakespeare Martineau, where we’re more than just a full-service law firm. With over 1100 specialists, including lawyers and business support professionals, we’re committed to unlocking potential in our people and clients, inspiring confidence, growth, and development. Our purpose is clear: we provide creative solutions and advice that help individuals and businesses achieve their commercial and personal goals. But what truly sets us apart is our focus on building lasting relationships and championing our clients, ensuring they receive the best possible business and personal advice.
At Shakespeare Martineau, it’s our people who make us special. We understand what our team members want and give them the support they need to succeed. Recognising everyone’s contribution and harnessing the unique power of teams, we work together to achieve success. Diversity is at the heart of our firm. We actively build and develop diverse teams, bringing together different backgrounds, personalities, and perspectives to deliver amazing solutions for our clients. We believe in playing to our strengths, constantly striving to improve, and empowering our teams with individual responsibility for their own learning and growth.
Join us at Shakespeare Martineau and become a valued member of a team where we unlock your potential, appreciate your contributions, and achieve success together.
Legal Operations Coordinator employer: Shakespeare Martineau
Contact Detail:
Shakespeare Martineau Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legal Operations Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you stand out as someone who genuinely wants to be part of the team.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, not rehearsed. Mock interviews with friends can really help you nail this!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Legal Operations Coordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in operations and project coordination. We want to see how your skills align with the role of Legal Operations Coordinator, so don’t hold back on showcasing your relevant achievements!
Show Off Your Organisational Skills: Since this role is all about being organised and managing multiple priorities, give us examples of how you've successfully juggled tasks in the past. We love a good story about how you kept everything running smoothly!
Be Data-Driven: Mention any experience you have with MI reports and performance metrics. We’re looking for someone who can use data to drive decisions, so if you’ve got the numbers to back up your claims, share them with us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen and ready to take the next step with us at Shakespeare Martineau!
How to prepare for a job interview at Shakespeare Martineau
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Legal Operations Coordinator. Familiarise yourself with key functions like People, Finance, Risk, and Business Development. This will help you demonstrate your knowledge and show how your experience aligns with their needs.
✨Showcase Your Organisational Skills
Since this role requires strong organisational and time management skills, prepare examples from your past experiences where you've successfully managed multiple priorities. Be ready to discuss how you established priorities and met deadlines in previous roles.
✨Be Data-Driven
The job description highlights the importance of using MI reports and performance metrics. Brush up on your data analysis skills and be prepared to discuss how you've used data to support business decisions or improve team performance in your previous positions.
✨Engage with Their Values
Shakespeare Martineau values diversity and collaboration. During the interview, express your appreciation for these values and share how you've contributed to a positive team culture in the past. This will show that you're not just a fit for the role, but also for their company culture.
