Visitor Reception Assistant in England

Visitor Reception Assistant in England

England Full-Time 15600 - 20800 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Welcome visitors and provide exceptional customer service at iconic Shakespeare sites.
  • Company: Join the Shakespeare Birthplace Trust, a cultural heritage organisation.
  • Benefits: Flexible hours, competitive pay, and a chance to work in a historic setting.
  • Why this job: Be part of a team that shares the magic of Shakespeare with the world.
  • Qualifications: Great communication skills and a passion for history and culture.
  • Other info: Seasonal role with opportunities to meet diverse visitors.

The predicted salary is between 15600 - 20800 Β£ per year.

The Shakespeare Birthplace Trust is looking for two Visitor Reception Assistants to work at Anne Hathaway's Cottage and Shakespeare's Birthplace to support us over the season.

There are two contracts available:

  • One working 27 hours per week over 4 days
  • One working 13.5 hours per week over 2 days

The contract will run from Monday 9 March to Sunday 1 November.

Visitor Reception Assistant in England employer: Shakespeare Birthplace Trust

The Shakespeare Birthplace Trust is an exceptional employer, offering a vibrant work culture steeped in history and creativity. As a Visitor Reception Assistant, you will enjoy flexible working hours, opportunities for personal growth, and the chance to engage with visitors from around the world in a beautiful setting. Join us in celebrating Shakespeare's legacy while being part of a supportive team that values your contributions.
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Contact Detail:

Shakespeare Birthplace Trust Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Visitor Reception Assistant in England

✨Tip Number 1

Get to know the Shakespeare Birthplace Trust! Familiarise yourself with their mission and values. This way, when you chat with them, you can show how your vibe matches theirs.

✨Tip Number 2

Practice your customer service skills! As a Visitor Reception Assistant, you'll be the face of the Trust. Role-play common visitor scenarios with friends to boost your confidence.

✨Tip Number 3

Network like a pro! Connect with current or former staff on LinkedIn. They might share insider tips or even put in a good word for you!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.

We think you need these skills to ace Visitor Reception Assistant in England

Customer Service Skills
Communication Skills
Interpersonal Skills
Attention to Detail
Organisational Skills
Teamwork
Problem-Solving Skills
Time Management

Some tips for your application 🫑

Show Your Passion: When you're writing your application, let your enthusiasm for Shakespeare and the role shine through. We want to see that you genuinely care about providing a warm welcome to our visitors!

Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service or hospitality. We love seeing how your skills align with what we need for the Visitor Reception Assistant role.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of why you’d be a great fit for us.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Shakespeare Birthplace Trust

✨Know Your Shakespeare

Familiarise yourself with the life and works of Shakespeare, especially if you're applying to work at his birthplace. Being able to discuss his impact on literature and culture will show your passion for the role and impress the interviewers.

✨Customer Service Skills Shine

As a Visitor Reception Assistant, you'll be the first point of contact for visitors. Prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved issues or went above and beyond for a customer.

✨Dress the Part

Make sure to dress smartly for your interview. A neat appearance shows professionalism and respect for the opportunity. Consider wearing something that reflects the heritage of the location, as it can spark conversation during the interview.

✨Ask Thoughtful Questions

Prepare some questions to ask at the end of your interview. This could be about the team you'll be working with or how the Trust engages with visitors. It shows your interest in the role and helps you gauge if it's the right fit for you.

Visitor Reception Assistant in England
Shakespeare Birthplace Trust
Location: England
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