Store Manager

Store Manager

Guildford Full-Time 25420 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant team while serving delicious milkshakes and managing store operations.
  • Company: Join Shakeaway, the world's largest milkshake bar since 1999!
  • Benefits: Enjoy 28 days holiday, 20% staff discount, and flexible working hours.
  • Why this job: Be part of a fun, energetic environment with real responsibility and career growth.
  • Qualifications: 1-2 years management experience in food, retail, or hospitality sectors.
  • Other info: Perfect for sociable individuals who thrive in fast-paced customer-focused settings.

The predicted salary is between 25420 - 30000 £ per year.

SHAKEAWAY, the world\’s largest milkshake bar company since 1999, is recruiting

We are looking for a store manager with at least 1 to 2 years\’ management experience in the food, retail or hospitality sectors. Applications are also welcome from all of those with management or supervisor experience in the hotel sector. As store manager, you will be responsible for leading your team by example – most of your time will be spent on our shop floor serving our wonderful customers along with responsibility for all back of house operations.

Our ideal store manager will have the following attributes:

· World class customer service skills.

· A winning personality and a team player.

· Positive, organised and self-motivated.

· Attention to detail and a focus on high standards.

· Experience with stock control and ordering.

· Passionate about training and developing themselves and their team.

· Cash handling, administration and cost control experience.

· Proven track record of sales growth and achieving KPIs.

· Experience in a fast-paced environment.

When you join Shakeaway, we will provide you with all the training you need to be successful in your role. This includes extensive product training so you can learn to make our amazing milkshakes, smoothies, frozen yoghurt desserts, shaved ice and lower fat fries. Shakeaway is a market leading high energy fun company with opportunities for career advancement.

Please do not apply if you have less than the necessary experience and you must be able to work some late nights and weekends.

Benefits to working at Shakeaway include;

28 days holiday

20% staff discount

Competitive salary

Flexible working hours – 42 hours a week – 5 Days per week from opening until Close – Working every Saturday & Monday

A busy fun environment with real responsibility for results

Working in the hospitality industry with Shakeaway is a fantastic opportunity to provide a brilliant service to our lovely customers without the usual long hour shifts most companies in the hospitality industry experience.

If you are sociable and intelligent with experience of working in a focussed customer environment then this really could be the opportunity for you.

In addition to applications from those with store based food and non food retail experience. Applications from those working in the hotel, pub and airport industries are welcome.

Job Types: Full-time, Permanent

Pay: £25,420.00-£30,000.00 per year

Work Location: In person

Store Manager employer: Shakeaway

At Shakeaway, we pride ourselves on being the world's largest milkshake bar company, offering a vibrant and dynamic work environment where our Store Managers can thrive. With competitive salaries, flexible working hours, and a strong emphasis on employee training and development, we empower our team to deliver exceptional customer service while enjoying a fun and energetic atmosphere. Join us to take on real responsibilities and advance your career in the hospitality industry without the long hours typically associated with it.
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Contact Detail:

Shakeaway Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager

✨Tip Number 1

Get to know the company culture! Before your interview, check out Shakeaway's social media and website. Understanding their vibe will help you connect with the team and show you're genuinely interested.

✨Tip Number 2

Practice your customer service skills! Since you'll be leading a team and serving customers, think of examples from your past experiences where you went above and beyond for customers. This will make you stand out during the interview.

✨Tip Number 3

Show off your leadership style! Be ready to discuss how you motivate and develop your team. Share specific stories that highlight your management experience and how you've achieved results in a fast-paced environment.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a simple way to keep yourself on their radar and show your enthusiasm for the role.

We think you need these skills to ace Store Manager

Customer Service Skills
Team Leadership
Organisational Skills
Self-Motivation
Attention to Detail
Stock Control
Training and Development
Cash Handling
Administration Skills
Cost Control
Sales Growth
KPI Achievement
Experience in Fast-Paced Environments
Communication Skills
Positive Attitude

Some tips for your application 🫡

Show Off Your Experience: Make sure to highlight your management experience in the food, retail, or hospitality sectors. We want to see how your past roles have prepared you for leading a team and delivering top-notch customer service.

Be Yourself: Let your personality shine through! We’re looking for someone with a winning attitude and a team player spirit. Don’t be afraid to show us what makes you unique and how you can contribute to our fun environment.

Focus on the Details: Pay attention to the specifics in your application. Mention your experience with stock control, cash handling, and achieving sales targets. We love candidates who are organised and detail-oriented!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us at Shakeaway!

How to prepare for a job interview at Shakeaway

✨Know Your Stuff

Before the interview, make sure you know all about Shakeaway and its products. Familiarise yourself with their menu and any unique offerings. This shows your enthusiasm and helps you connect with the interviewers.

✨Showcase Your Leadership Skills

As a store manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or improved customer service. Highlight your ability to motivate and train others.

✨Demonstrate Customer Service Excellence

Since world-class customer service is key for this role, think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you handle difficult situations and ensure customer satisfaction.

✨Be Ready for Practical Scenarios

Expect some situational questions during the interview. They might ask how you'd handle stock control or manage a busy shift. Think through these scenarios in advance so you can respond confidently and show your problem-solving skills.

Store Manager
Shakeaway
Location: Guildford
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