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For Companies At a Glance
- Tasks: Manage client relationships and deliver high-quality content on time.
- Company: Join Shake Content, a dynamic B2B video-led agency in London.
- Benefits: Enjoy private healthcare, pension scheme, and flexible working hours.
- Why this job: Be part of a creative team that values innovation and collaboration.
- Qualifications: 3-5 years in account management with strong communication skills.
- Other info: Experience exciting studio sessions and regular team socials.
The predicted salary is between 36000 - 60000 £ per year.
Location: London (Hybrid — 2 days in-person each week)
In-person locations: London Bridge co-working office + client recording studios (Elephant & Castle, Canary Wharf)
Travel: Regular travel to London studios. International travel may be required (team away days + future client needs).
Seniority: Account Manager (3–5 years’ experience)
Contract: Full-time, permanent (5 days/week)
Reporting to: COO
About Shake Content
Shake Content is a LinkedIn-first, video-led B2B content agency. We help founders and leadership teams build visibility, trust, and demand through consistently high-quality content — especially short-form video, founder-led storytelling, and thought leadership that sounds human, not corporate. Our clients are mostly B2B, across a wide mix of industries.
The role
You’ll manage around 5 clients day-to-day, working with copywriters and video editors to ensure that content is delivered on time, to a high standard, and in the client’s voice. You’ll also attend and lead studio recording sessions, brainstorm new ideas, give feedback on content, and work closely with our commercial leads to spot sensible upsell opportunities.
This isn’t an entry-level role. We’re looking for someone who can run a portfolio with confidence, work independently, and keep projects moving without needing constant direction.
What you’ll do
- Client ownership & delivery
- Own day-to-day relationships for ~5 clients (primarily on Slack, plus email and calls).
- Lead or join regular client check-ins and keep projects progressing between meetings.
- Manage timelines, approvals, and deliverables to ensure content lands on time and on brief.
- Maintain quality and consistency across output (tone, structure, positioning, formatting).
- Coordinate internal teams (copy, video, design) and keep everyone aligned.
- Schedule and publish posts when required, and keep content calendars tidy and up to date.
- Studio sessions & content capture
- Attend and lead studio recording sessions with clients (prep, agenda, on-the-day flow, client experience).
- Help clients perform at their best: guide topics, prompt stronger answers, capture variations, keep energy up.
- Ensure sessions produce enough strong material to fuel weeks of content.
- Creative coordination & quality control
- Brainstorm content angles, formats, and series with clients and internally.
- Give clear, constructive feedback to copywriters and video editors to improve outcomes fast.
- Spot issues early (unclear message, wrong tone, weak hook, compliance sensitivities) and fix them before they become problems.
- Commercial awareness
- Work with commercial leads to identify upsell opportunities (more shoots, new formats, added capacity, expanded channels).
- Keep an eye on account health: engagement, responsiveness, delivery quality, and client satisfaction.
What success looks like
- Clients feel looked after, informed, and confident — even when things move quickly.
- Content is delivered on time, consistently high quality, and improving month-on-month.
- Studio days run smoothly and produce a reliable pipeline of usable, high-performing content.
- You proactively unblock work, anticipate risks, and prevent last-minute scrambles.
- You contribute ideas that drive better outcomes (not just more output).
What we’re looking for
Must-haves
- 3–5 years’ experience in account management / client services / delivery (agency experience is a plus).
- Excellent communication — especially written (Slack-first, clear, calm, and precise).
- Strong organisation and ownership: you can juggle multiple clients and deadlines without dropping details.
- Confidence giving feedback to creatives (copy and video) while keeping relationships positive.
- Comfort working directly with founders and senior stakeholders.
- Comfortable with ambiguity and fast-moving priorities.
- Solid working knowledge of LinkedIn (what performs, why it performs, and how to keep a founder’s voice intact).
- Comfortable using AI tools as part of your workflow (you don’t need to be an expert — you do need to be curious and capable).
Nice-to-haves
- Experience beyond LinkedIn: podcasts, video strategy, other social channels, webinars, SEO, or PR.
- Experience supporting clients in regulated industries and understanding when extra diligence is needed.
Working style & flexibility
Full-time role (5 days/week). Hybrid working: 2 days in-person each week, with flexibility around core office hours. Some days will be studio-heavy; others will be delivery-focused. You’ll need to be happy with variety.
Benefits
- Private healthcare
- Pension scheme
- Laptop
- Training and development budget
- Remote work and flexible office hours
- Regular team socials
- Team away days (last year’s was in Cairo)
- Minimum 28 days annual leave
Equal opportunities
Shake Content is an equal opportunity employer. We’re committed to building a team where people feel valued, supported, and able to do their best work.
Account Manager in Slough employer: Shake Content
Contact Detail:
Shake Content Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Slough
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to potential contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company, understand their values, and think about how your experience aligns with their needs. Practise common interview questions and come up with examples that showcase your skills in account management.
✨Tip Number 3
Show off your personality! When you’re in interviews or networking situations, let your authentic self shine through. Companies like Shake Content want to see how you can fit into their culture, so don’t hold back on sharing your passion for content creation and client relationships.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Shake Content. Don’t miss out on the chance to land that dream job!
We think you need these skills to ace Account Manager in Slough
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your own style into your writing. Remember, we’re all about human connections here at Shake Content.
Tailor Your Experience: Make sure to highlight your relevant experience in account management and client services. We’re looking for someone who can juggle multiple clients with ease, so give us examples of how you've done this in the past. Specifics are key!
Be Clear and Concise: We value excellent communication, especially in writing. Keep your application clear and to the point. Use bullet points if it helps, and make sure your key achievements stand out. We want to see your skills without wading through fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Shake Content
✨Know Your Clients
Before the interview, research the types of clients Shake Content works with. Familiarise yourself with B2B industries like FinTech and property development. This will help you demonstrate your understanding of client needs and how you can manage relationships effectively.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples that highlight your written and verbal skills. Think about times when you’ve successfully managed client expectations or provided constructive feedback to creatives. Be ready to discuss how you maintain clarity and calmness in fast-paced environments.
✨Demonstrate Organisational Skills
Be prepared to talk about how you juggle multiple clients and deadlines. Share specific tools or methods you use to keep projects on track and ensure timely delivery. This will show that you have the strong organisational skills needed to thrive in this role.
✨Bring Creative Ideas
Think of a few content ideas or angles you could propose for potential clients. This shows your proactive approach and creativity, which are essential for brainstorming sessions. Highlighting your ability to contribute ideas that drive better outcomes will set you apart from other candidates.
