Service Delivery Lead - Ingatestone, East Anglia - £16.41 per hour

Service Delivery Lead - Ingatestone, East Anglia - £16.41 per hour

Ingatestone Full-Time 13 - 16 € / hour (est.) No home office possible
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At a Glance

  • Tasks: Lead service delivery and support staff in providing top-notch care.
  • Company: Shaftesbury East Anglia, a caring disability charity.
  • Benefits: Competitive pay, generous leave, birthday off, and training opportunities.
  • Other info: Join a passionate team dedicated to inclusion and community support.
  • Why this job: Make a real difference in people's lives while growing your career.
  • Qualifications: CQC registration and Level 5 in Health and Social Care preferred.

The predicted salary is between 13 - 16 € per hour.

Are you the candidate we are looking for? At Shaftesbury East Anglia we are recruiting for a Service Delivery Lead. We are looking for people with the passion, talent, skills and experience that all add up to a caring and community-minded workforce. We believe that the people we support have the right to a full and flourishing life. They deserve the very best in delivery. Driven by our core values, Shaftesbury strives to be Open, Enabling, Inclusive and Courageous in all that we do. Our disability services across adult care, children’s care and education are all focused on inclusion and support. Committed to professional, flexible and personalised care, we are passionate about going the extra mile in providing opportunities for people to thrive and live well.

About The Role

As a Service Delivery Lead it will be your role to provide support to the staff and people supported. You will take full responsibility for the development and implementation of systems and processes, to ensure we are able to provide the highest quality of care and support. You will also be required to work with the relevant governing bodies on new business opportunities for the service. We are looking for a candidate who holds their CQC registration and their Level 5 in Health and Social Care, or are willing to work towards this qualification. Shaftesbury East Anglia provides person-centred care and support for adults with a wide range of disabilities and needs. The service is tailored to the individual’s needs, enabling people to build on living skills and independence and achieve daily tasks in their homes. Accessing the local community for activities, to make friends and be part of the community is an important part of this service.

Benefits of working at Shaftesbury

  • Happy Birthday to you! As well as sending you a birthday card, all frontline care staff can have the opportunity to take the day off on their birthday, taken from your annual entitlement.
  • Great CQC great reward. If your service is rated good or equivalent by CQC in all domains, all staff will receive a £30 gift voucher. If rated outstanding, all staff will receive a £50 gift voucher.
  • You can be nominated for a recognition letter from a member of the Executive Leadership Team and you may also be nominated to receive a gift voucher up to £50 for going above and beyond within your role.
  • Excellent training package provided for all staff.
  • Generous Annual Leave entitlement of 25 days + 8 days bank holiday for the first 5 years. Increasing to 28 days + 8 days bank holiday after 5 years.
  • Pension Scheme.
  • Access to our employee assistance program.

Shaftesbury is the disability charity that’s committed to enabling children, young people and adults to live a life that adds up for them. What makes life liveable is never down to just one thing - it’s the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up – to Shaftesbury. Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives.

Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check.

Equality and Diversity

Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.

Service Delivery Lead - Ingatestone, East Anglia - £16.41 per hour employer: ShaftesburyGroupUK

Shaftesbury East Anglia is an exceptional employer dedicated to fostering a caring and community-minded workforce. With a strong commitment to professional development, generous benefits including additional leave on your birthday, and a supportive work culture that values inclusion and recognition, employees are empowered to thrive in their roles. The organisation prioritises the well-being of both staff and those they support, making it a rewarding place to work for anyone passionate about making a difference in the lives of individuals with disabilities.

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Contact Detail:

ShaftesburyGroupUK Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Delivery Lead - Ingatestone, East Anglia - £16.41 per hour

Tip Number 1

Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Shaftesbury. Building relationships can open doors that applications alone can't.

Tip Number 2

Prepare for the interview by researching Shaftesbury's values and services. Show us how your passion for community care aligns with our mission. We love candidates who can demonstrate their commitment to inclusion and support!

Tip Number 3

Practice common interview questions and scenarios related to service delivery. Think about how you would handle challenges in a caring environment. We want to see your problem-solving skills in action!

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows us that you’re genuinely interested in the role and appreciate the opportunity.

We think you need these skills to ace Service Delivery Lead - Ingatestone, East Anglia - £16.41 per hour

CQC Registration
Level 5 in Health and Social Care
Person-Centred Care
System Development
Process Implementation
Community Engagement
Staff Support

Some tips for your application 🫡

Show Your Passion:When writing your application, let your passion for care and community shine through. We want to see how your values align with ours at Shaftesbury, so don’t hold back on sharing your motivation for wanting to join our team!

Tailor Your Experience:Make sure to highlight your relevant experience in health and social care. We’re looking for candidates who can demonstrate their skills and how they’ve made a difference in previous roles, so be specific about your achievements.

Be Person-Centred:Remember, we’re all about person-centred care! In your application, mention how you’ve supported individuals in the past and how you plan to continue doing so. This will show us that you understand the importance of tailored support.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our values there!

How to prepare for a job interview at ShaftesburyGroupUK

Know Your Values

Before the interview, take some time to understand Shaftesbury's core values: Open, Enabling, Inclusive, and Courageous. Think about how your personal values align with these and be ready to share examples of how you've demonstrated them in your previous roles.

Showcase Your Experience

Prepare specific examples from your past work that highlight your experience in service delivery and support for individuals with disabilities. Be ready to discuss how you’ve implemented systems and processes to improve care quality, as this will be crucial for the role.

Ask Thoughtful Questions

Come prepared with questions that show your interest in the role and the organisation. Ask about their approach to person-centred care or how they measure success in service delivery. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.

Demonstrate Your Commitment to Growth

Since the role requires a Level 5 qualification in Health and Social Care, express your willingness to pursue this if you don’t already have it. Share any relevant training or professional development you've undertaken, and emphasise your commitment to continuous improvement in the field.