At a Glance
- Tasks: Lead a team to deliver high-quality care and support for individuals with disabilities.
- Company: Shaftesbury, a caring charity focused on inclusion and community support.
- Benefits: Competitive pay, generous leave, birthday off, and rewards for great service.
- Other info: Join a supportive team dedicated to empowering individuals to thrive.
- Why this job: Make a real difference in people's lives while developing your career in care.
- Qualifications: CQC registration and Level 5 in Health and Social Care preferred.
The predicted salary is between 30000 - 38556 £ per year.
Are you the candidate we are looking for? At Shaftesbury Martello Road we are recruiting for a Service Delivery Lead. Please note this role does not qualify for visa sponsorship, as the salary requirements set by the Home Office are not satisfied.
We are looking for people with the passion, talent, skills and experience that all add up to a caring and community-minded workforce. We believe that the people we support have the right to a full and flourishing life. They deserve the very best in delivery. Driven by our core values, Shaftesbury strives to be Open, Enabling, Inclusive and Courageous in all that we do. Our disability services across adult care, children’s care and education are all focused on inclusion and support. Committed to professional, flexible and personalised care, we are passionate about going the extra mile in providing opportunities for people to thrive and live well.
Shaftesbury South East provides person-centred care and support, enabling adults with intellectual and physical disabilities to live as independently as possible. In the Eastbourne area, we offer independent living tenancy in shared houses with some communal space, and we support people in their own homes.
About the Role
As a Service Delivery Lead it will be your role to provide support to the staff and people supported. You will take full responsibility for the development and implementation of systems and processes, to ensure we are able to provide the highest quality of care and support. You will also be required to work with the relevant governing bodies on new business opportunities for the service.
Qualifications and Experience
We are looking for a candidate who holds their CQC registration and their Level 5 in Health and Social Care, or is willing to work towards this qualification.
Benefits
- Happy Birthday to you! As well as sending you a birthday card, all frontline care staff can have the opportunity to take the day off on their birthday, taken from your annual entitlement.
- Great CQC, great reward. If your service is rated good or equivalent by CQC in all domains, all staff will receive a £30 gift voucher. If rated outstanding, all staff will receive a £50 gift voucher.
- We want to reward staff in a range of ways for their hard work. You can be nominated for a recognition letter from a member of the Executive Leadership Team and you may also be nominated to receive a gift voucher up to £50 for going above and beyond within your role.
- Excellent training package provided for all staff.
- Generous Annual Leave entitlement of 25 days + 8 days bank holiday for the first 5 years. Increasing to 28 days + 8 days bank holiday after 5 years.
- Pension Scheme.
- Access to our employee assistance program.
About Shaftesbury
Shaftesbury is the disability charity that’s committed to enabling children, young people and adults to live a life that adds up for them. What makes life liveable is never down to just one thing – it’s the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up – to Shaftesbury. Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives.
Commitments
Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.
Service Delivery Leader - Martello Road, Eastbourne - £16.27 per hour employer: ShaftesburyGroupUK
Shaftesbury Kenway Court is an exceptional employer, offering a supportive and inclusive work environment for Bank Registered General Nurses in Southend-on-Sea. With a strong commitment to employee well-being, we provide generous annual leave, excellent training opportunities, and unique benefits such as a day off on your birthday and rewards for outstanding service. Join us in making a meaningful impact in the lives of those we support while enjoying a fulfilling career in a community-focused care home.
StudySmarter Expert Advice🤫
We think this is how you could land Service Delivery Leader - Martello Road, Eastbourne - £16.27 per hour
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at ShaftesburyGroupUK.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from ShaftesburyGroupUK!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like ShaftesburyGroupUK, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at ShaftesburyGroupUK or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Service Delivery Leader - Martello Road, Eastbourne - £16.27 per hour
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to ShaftesburyGroupUK:Before hitting send, make sure to tailor your application specifically to ShaftesburyGroupUK! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at ShaftesburyGroupUK
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
