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For Companies At a Glance
- Tasks: Lead a team to deliver high-quality care for individuals with complex needs.
- Company: Join a passionate team at Shaftesbury North East, dedicated to making a difference.
- Benefits: Earn £16.27 per hour with opportunities for professional growth and development.
- Other info: Dynamic role with on-call responsibilities and the chance to work across multiple sites.
- Why this job: Make a real impact in people's lives while leading a supportive team.
- Qualifications: 2 years' experience in supported living and a Level 5 Diploma in Health and Social Care.
The predicted salary is between 30000 - 40000 £ per year.
Join Our Team as a Service Delivery Lead (Complex Care)
Location: Shaftesbury North East
Sector: Supported Living | Complex Needs | Adult Social Care
Are you passionate about making a real difference in people’s lives? Do you have the experience and drive to lead high-quality, person-centred care for individuals with complex needs? If so, we’d love to hear from you!
Who We’re Looking For
We’re on the lookout for a dedicated and experienced Service Delivery Lead to join our team at Shaftesbury North East. You’ll work closely with our Complex Care Manager to support individuals with a range of challenging and complex needs, ensuring they live full, meaningful lives.
What You’ll Need:
- Minimum 2 years’ experience supporting individuals with challenging behaviour in a supported living setting.
- Experience in Positive Behaviour Support (PBS) and managing multi-site services.
- Full UK Driving License, and access to your own vehicle.
- Proven ability to support individuals with diverse needs including:
- ADHD
- Learning Disabilities
- Autism
- Foetal Alcohol Syndrome
- Personality Disorders
- Sensory Processing Needs
About the Role
As a Service Delivery Lead, you’ll:
- Provide leadership and guidance to staff across multiple sites.
- Ensure the highest standards of care and support are consistently delivered.
- Develop and implement systems and processes that promote quality, safety, and inclusion.
- Collaborate with governing bodies and contribute to new business opportunities.
Service Delivery Leader, Complex Services - North East - £16.27 per hour employer: Shaftesbury
Contact Detail:
Shaftesbury Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Leader, Complex Services - North East - £16.27 per hour
✨Tip Number 1
Network like a pro! Reach out to your connections in the social care sector and let them know you're on the hunt for a Service Delivery Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of Positive Behaviour Support and the specific needs of individuals with complex behaviours. We want you to shine when discussing how you can lead high-quality, person-centred care!
✨Tip Number 3
Showcase your experience! When you get the chance to chat with potential employers, highlight your past successes in managing multi-site services and supporting diverse needs. This will help them see you as the perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our mission to make a difference in people’s lives.
We think you need these skills to ace Service Delivery Leader, Complex Services - North East - £16.27 per hour
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your experience with complex needs and any relevant qualifications, like your Level 5 Diploma in Health and Social Care.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about making a difference in people’s lives. Share specific examples of how you've supported individuals with challenging behaviours and how you can lead high-quality care.
Showcase Your Leadership Skills: As a Service Delivery Lead, leadership is key! Mention any previous roles where you’ve led teams or managed services, especially in multi-site settings. We want to see how you can guide and inspire others.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Shaftesbury
✨Know Your Stuff
Make sure you brush up on your knowledge of complex care and the specific needs mentioned in the job description. Familiarise yourself with Positive Behaviour Support (PBS) and be ready to discuss how you've applied it in past roles.
✨Show Your Passion
This role is all about making a difference in people's lives, so let your passion shine through! Share personal stories or experiences that highlight your commitment to supporting individuals with complex needs.
✨Demonstrate Leadership Skills
As a Service Delivery Lead, you'll need to show that you can lead and guide a team effectively. Prepare examples of how you've successfully managed teams or projects in the past, especially in multi-site settings.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how they measure success in delivering care. This shows your genuine interest in the role and helps you assess if it's the right fit for you.