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- Tasks: Lead a team to deliver high-quality care and support for individuals with disabilities.
- Company: Shaftesbury East Anglia, a caring disability charity focused on inclusion.
- Benefits: Generous annual leave, birthday off, training, and recognition rewards.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: CQC registration and Level 5 in Health and Social Care, or willingness to achieve.
- Other info: Join a supportive community committed to professional growth and inclusivity.
The predicted salary is between 13 - 16 £ per hour.
Are you the candidate we are looking for? At Shaftesbury East Anglia we are recruiting for a Service Delivery Lead. We are looking for people with the passion, talent, skills and experience that all add up to a caring and community-minded workforce. We believe that the people we support have the right to a full and flourishing life. They deserve the very best in delivery. Driven by our core values, Shaftesbury strives to be Open, Enabling, Inclusive and Courageous in all that we do. Our disability services across adult care, children’s care and education are all focused on inclusion and support. Committed to professional, flexible and personalised care, we are passionate about going the extra mile in providing opportunities for people to thrive and live well.
As a Service Delivery Lead it will be your role to provide support to the staff and people supported. You will take full responsibility for the development and implementation of systems and processes, to ensure we are able to provide the highest quality of care and support. You will also be required to work with the relevant governing bodies on new business opportunities for the service. We are looking for a candidate who holds their CQC registration and their Level 5 in Health and Social Care, or are willing to work towards this qualification. Shaftesbury East Anglia provides person-centred care and support for adults with a wide range of disabilities and needs. The service is tailored to the individual’s needs, enabling people to build on living skills and independence and achieve daily tasks in their homes. Accessing the local community for activities, to make friends and be part of the community is an important part of this service.
Responsibilities
- Provide support to staff and the people supported.
- Take full responsibility for the development and implementation of systems and processes to ensure high-quality care and support.
- Work with relevant governing bodies on new business opportunities for the service.
Qualifications
- Hold CQC registration and Level 5 in Health and Social Care, or be willing to work towards this qualification.
Benefits
- Birthday day off for frontline care staff, taken from annual entitlement (birthdays recognised with a card).
- If your service is rated good or equivalent by CQC in all domains, staff receive a £30 gift voucher; if rated outstanding, £50 voucher.
- Recognition opportunities: nomination for a letter from the Executive Leadership Team and potential gift voucher up to £50 for going above and beyond.
- Excellent training package provided for all staff.
- Generous Annual Leave entitlement of 25 days + 8 bank holidays (first 5 years), increasing to 28 days + 8 bank holidays after 5 years.
- Pension Scheme and access to employee assistance program.
About Shaftesbury and commitment
Shaftesbury is a disability charity committed to enabling children, young people and adults to live a life that adds up for them. We promote inclusion and wellbeing for all across disability care, special education and rehabilitation services. We strive for people to take part, contribute and be valued, putting the elements in place that all add up to connected lives. We are committed to safeguarding and promoting the welfare of vulnerable children and adults and all offers of employment are subject to an enhanced DBS/Access NI check. Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities; we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.
Service Delivery Lead - Ingatestone, East Anglia - £15.75 per hour employer: Shaftesbury
Contact Detail:
Shaftesbury Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Lead - Ingatestone, East Anglia - £15.75 per hour
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what Shaftesbury stands for and be ready to discuss how your passion for community-minded care aligns with their mission. Show them you’re not just another candidate!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your experience in service delivery and how you can contribute to high-quality care at Shaftesbury.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Shaftesbury team and committed to making a difference.
We think you need these skills to ace Service Delivery Lead - Ingatestone, East Anglia - £15.75 per hour
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for community care shine through. We want to see how much you care about making a difference in people's lives, so share your experiences and motivations that align with our values.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences match the role of Service Delivery Lead. We love seeing candidates who take the time to connect their background with what we do at Shaftesbury.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us understand your qualifications and fit for the role quickly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Shaftesbury
✨Know Your Values
Before the interview, take some time to familiarise yourself with Shaftesbury's core values: Open, Enabling, Inclusive, and Courageous. Think about how your personal values align with theirs and be ready to share specific examples that demonstrate this alignment during the interview.
✨Showcase Your Experience
Prepare to discuss your previous experience in service delivery or health and social care. Highlight any relevant qualifications, like your CQC registration or Level 5 in Health and Social Care, and be ready to explain how these experiences have equipped you to provide high-quality care and support.
✨Demonstrate Person-Centred Care
Since the role focuses on person-centred care, think of examples where you've successfully tailored support to meet individual needs. Be prepared to discuss how you would implement systems and processes that ensure everyone receives personalised care.
✨Engage with Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the organisation. This shows your genuine interest in the position and helps you understand how you can contribute to their mission of enabling individuals to thrive.
