Individual Giving Manager in Greenwich, London

Hybrid (with travel to London as required). Are you a creative, results-driven fundraiser with a passion for growing supporter engagement? Join Shaftesbury as our Individual Giving Manager and play a key role in building lasting relationships with supporters while driving sustainable income that changes lives.

About Us: At Shaftesbury, we believe everyone deserves the opportunity to live a full and flourishing life. Guided by our core values—Open, Enabling, Inclusive and Courageous—we deliver high-quality disability services across adult care, children’s care and education. We are committed to going the extra mile—creating opportunities for people to thrive, achieve independence, and feel part of their community.

The Role: As Individual Giving Manager, you will lead the development and delivery of innovative, multichannel campaigns to attract, engage, and retain supporters—helping to secure long-term income for Shaftesbury. Key responsibilities include:

• Driving the acquisition of new supporters and maximising lifetime value
• Delivering impactful multichannel campaigns (digital, direct mail, DRTV, telemarketing, face-to-face, and radio)
• Growing regular giving, cash donations and gaming income streams
• Reactivating lapsed supporters and improving conversion journeys
• Creating compelling onboarding and supporter experiences
• Supporting retention activity including appeals and newsletters

You’ll work closely with the Head of Individual Giving, bringing fresh ideas, data-driven thinking and a passion for innovation.

What We’re Looking For:

• Proven experience in individual giving, fundraising or direct marketing
• Strong track record of delivering successful acquisition campaigns
• Creative, strategic thinker with a results-driven mindset
• Confident managing multiple campaigns and channels
• Passion for supporter experience and long-term relationship building

What You’ll Get in Return: We recognise that our people are our greatest asset—and we’re committed to rewarding your impact:

• Recognition & Reward – including vouchers up to £50
• Excellent training and development opportunities
• Generous annual leave – 25 days + bank holidays (rising to 28 days + BH)
• Pension scheme
• Death in service scheme
• Employee Assistance Programme

Why Join Shaftesbury? Because every interaction, every connection, every opportunity—we create adds up. From friendship to independence, from challenges overcome to new experiences, we believe it’s the sum of many things that makes life meaningful. At Shaftesbury, you’ll be part of a team that empowers people to take part, contribute and be valued.

Our Commitment: Shaftesbury is the disability charity that’s committed to enabling children, young people and adults to live a life that adds up for them. What makes life liveable is never down to just one thing - it’s the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up – to Shaftesbury. Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives. Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.