Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a passionate team to deliver high-quality care and support for adults with disabilities.
- Company: Shaftesbury Chelmsford, a caring disability charity focused on inclusion and wellbeing.
- Benefits: Competitive pay, generous leave, birthday off, and rewards for great service.
- Why this job: Make a real difference in people's lives while growing your career in a supportive environment.
- Qualifications: CQC registration and Level 5 in Health and Social Care or willingness to achieve.
- Other info: Join a dynamic team committed to safeguarding and promoting welfare for all.
The predicted salary is between 13 - 16 £ per hour.
Are you the candidate we are looking for? At Shaftesbury Chelmsford we are recruiting for a Service Delivery Lead. This role will cover our services at St Giles and Cranfield Court. We are looking for people with the passion, talent, skills and experience that all add up to a caring and community-minded workforce. We believe that the people we support have the right to a full and flourishing life. They deserve the very best in delivery. Driven by our core values, Shaftesbury strives to be Open, Enabling, Inclusive and Courageous in all that we do. Our disability services across adult care, children’s care and education are all focused on inclusion and support. Committed to professional, flexible and personalised care, we are passionate about going the extra mile in providing opportunities for people to thrive and live well.
Responsibilities
- Provide support to the staff and people supported.
- Take full responsibility for the development and implementation of systems and processes to ensure the highest quality of care and support.
- Work with the relevant governing bodies on new business opportunities for the service.
Qualifications
- Hold CQC registration.
- Hold a Level 5 in Health and Social Care, or be willing to work towards this qualification.
Service Descriptions
Cranfield Court offers a high level of support 24/7, with person-centred, responsive care for up to 20 adults with physical and intellectual disabilities. Our experienced team provide positive behaviour support to enable those in our care to live a flourishing life.
St Giles is a supported day service operating from 7.30am–8pm. It supports adults with learning disabilities and mental health conditions, with person-centred and holistic assessment, to enable social integration and greater independence. It provides wellbeing support and night-time security in an accessible and welcoming environment with large outdoor communal gardens and individual spaces for people we support.
Benefits
- Birthday recognition: frontline care staff can take the day off on their birthday from their annual entitlement.
- Great CQC result rewards: if your service is rated good or equivalent in all domains, staff receive a £30 gift voucher; if rated outstanding, £50 voucher.
- Acknowledgement for going above and beyond: nomination for a recognition letter and/or up to £50 gift voucher.
- Excellent training package provided for all staff.
- Generous annual leave entitlement: 25 days + 8 bank holidays for the first 5 years, increasing to 28 days + 8 bank holidays after 5 years.
- Pension scheme.
- Access to employee assistance program.
- Commitment to safeguarding and welfare; enhanced DBS/Access NI check required for all offers.
- Disability Confident Scheme and equal opportunities; applications welcome from all regardless of age, disability, gender, ethnicity, religion or sexual orientation.
Shaftesbury is a disability charity committed to enabling children, young people and adults to live a life that adds up for them. We promote inclusion and wellbeing for all through a range of disability care, special education and rehabilitation services. We strive for people to take part, contribute and be valued, with a focus on connected lives.
Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check.
Service Delivery Lead - Chelmsford - £15.75 per hour employer: Shaftesbury
Contact Detail:
Shaftesbury Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Lead - Chelmsford - £15.75 per hour
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Shaftesbury. You never know who might give you the inside scoop on job openings or even put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching Shaftesbury's values and services. Show us that you’re not just looking for any job, but that you genuinely care about making a difference in the lives of those we support.
✨Tip Number 3
Practice common interview questions and answers with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your passion for service delivery and community support.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re serious about joining our team at Shaftesbury.
We think you need these skills to ace Service Delivery Lead - Chelmsford - £15.75 per hour
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for community care shine through. We want to see how much you care about making a difference in people's lives, so share your experiences and motivations that align with our values.
Tailor Your CV: Make sure your CV is tailored to the Service Delivery Lead role. Highlight relevant experience, especially in health and social care, and don’t forget to mention any qualifications like your Level 5 in Health and Social Care. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and structure your thoughts logically. We appreciate a well-organised application that makes it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our community at Shaftesbury.
How to prepare for a job interview at Shaftesbury
✨Know the Values
Before your interview, take some time to really understand Shaftesbury's core values: Open, Enabling, Inclusive, and Courageous. Think about how your own experiences and values align with theirs, and be ready to share specific examples that demonstrate this connection.
✨Showcase Your Experience
As a Service Delivery Lead, you'll need to highlight your experience in providing high-quality care and support. Prepare to discuss your previous roles, particularly any relevant experience in health and social care, and how you've implemented systems to improve service delivery.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think of examples from your past where you successfully managed a crisis or improved a process, and be ready to explain your thought process and outcomes.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the organisation. Consider asking about the team dynamics at St Giles and Cranfield Court, or how they measure success in service delivery. It’s a great way to demonstrate your enthusiasm and commitment.
