At a Glance
- Tasks: Lead a dedicated team to provide exceptional support for adults with disabilities.
- Company: Join Shaftesbury, a caring organisation committed to inclusion and empowerment.
- Benefits: Enjoy competitive pay, generous leave, and fantastic training opportunities.
- Other info: Be part of a supportive community that values every individual.
- Why this job: Make a real difference in people's lives while growing your leadership skills.
- Qualifications: Experience in social care and strong leadership skills required.
- Service
- Delivery
- Leader
- Vacancy
Type: Permanent, Full Time (40 hours per week) Lead with purpose.
Make a lasting difference.
Are you an experienced social care leader looking for your next challenge?
Do you have the passion, expertise and commitment to empower people to live fulfilling, independent lives?
At Shaftesbury Martello Road, we're looking for an inspiring Service Delivery Lead to join our dedicated team and play a key role in delivering exceptional, person-centred support to adults with intellectual and physical disabilities.
About Us At Shaftesbury, we believe everyone deserves the opportunity to live a life that adds up for them.
Guided by our values of being Open, Enabling, Inclusive and Courageous, we are committed to creating opportunities for the people we support to thrive, achieve their goals and enjoy greater independence.
Our services across adult care, children's services and education are built around personalised support, professional excellence and a genuine commitment to going the extra mile.
About the Role As our Service Delivery Lead, you'll be responsible for providing strong leadership and support to both colleagues and the people we support, ensuring the highest standards of care and service delivery are maintained at all times.
This is a rewarding opportunity for an ambitious leader who is passionate about driving continuous improvement and making a meaningful impact within the community.
Key responsibilities include
- Leading and supporting teams to deliver outstanding person-centred care.
- Developing, implementing and monitoring effective systems and processes.
- Ensuring compliance with regulatory requirements and quality standards.
- Driving service improvement initiatives and promoting best practice.
- Working collaboratively with external agencies and governing bodies.
- Identifying and supporting new business and growth opportunities within the service.
- Creating a positive, inclusive and empowering culture for both colleagues and people supported.
Shaftesbury South East delivers high-quality, person-centred support that enables adults with intellectual and physical disabilities to live as independently as possible.
Based in the Eastbourne area, we provide
- Supported living in shared tenancy accommodation.
- Support within individuals' own homes.
- Tailored care designed around each person's unique needs, aspirations and choices. About You We're looking for a dedicated and experienced care professional who:
- Holds current CQC Registered Manager status, or is able to obtain registration.
- Holds a Level 5 Diploma in Health and Social Care, or is willing to work towards achieving this qualification.
- Has strong leadership, organisational and communication skills.
- Is passionate about delivering exceptional outcomes for people we support.
- Shares our values and commitment to inclusion, dignity and empowerment.
Why Join Shaftesbury?
We believe great people deserve great rewards.
That's why we offer a fantastic range of benefits, including
- Birthday Leave
Frontline care colleagues can take their birthday off using their annual leave entitlement, and we'll make sure the occasion is celebrated with a birthday card.
- CQC Recognition Rewards
When your service achieves a Good rating in all domains, all staff receive a £30 gift voucher. Outstanding services are rewarded with a £50 gift voucher.
- Employee Recognition Programme
We celebrate colleagues who go above and beyond, with recognition from our Executive Leadership Team and gift vouchers of up to £50.
- Excellent Training and Development
Comprehensive training programmes to support your ongoing professional growth and career progression.
- Generous Annual Leave 25 days annual leave plus 8 bank holidays for the first five years. Increasing to 28 days annual leave plus 8 bank holidays after five years' service.
- Pension Scheme
- Employee Assistance Programme Join Us If you're a passionate leader who wants to make a genuine difference every day while helping shape the future of a growing and ambitious service What makes life liveable is never down to just one thing - it’s the sum of many things.
From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up – to Shaftesbury.
Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all.
Together, we work to see people take part, contribute and be valued.
We put the elements in place that all add up to connected lives.
Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment.
All offers of employment are subject to an enhanced DBS/Access NI check.
Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.
To Apply If you feel you are a suitable candidate and would like to work for Shaftesbury, please click apply to be redirected to our website to complete your application
Service Delivery Leader employer: Shaftesbury group
At Shaftesbury, we pride ourselves on being an exceptional employer that values each team member's contribution to our mission of making a meaningful difference in people's lives. Located in Gateshead, we offer a supportive work culture with generous annual leave, professional development opportunities, and a strong focus on employee wellbeing. Join us to be part of a passionate team where your skills and dedication will be recognised and rewarded, all while helping others thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Service Delivery Leader
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Shaftesbury group.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Shaftesbury group!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Shaftesbury group, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Shaftesbury group or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Service Delivery Leader
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Shaftesbury group:Before hitting send, make sure to tailor your application specifically to Shaftesbury group! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Shaftesbury group
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
