At a Glance
- Tasks: Create engaging digital content and grow our online community.
- Company: Join Shaftesbury, a leading disability charity making a real difference.
- Benefits: Generous leave, training opportunities, and rewards for your impact.
- Other info: Hybrid role with a vibrant team dedicated to inclusion and wellbeing.
- Why this job: Use your creativity to inspire and connect with supporters.
- Qualifications: Experience in social media management and email marketing.
This role is hybrid with a minimum of 2 days per week at the London office when opened, and visits to services as required.
Are you a creative, results-driven fundraiser with a passion for growing supporter engagement? Join Shaftesbury as our Digital Officer and play a key role in bringing powerful stories to life, connect with audiences in meaningful ways and inspire people to support our work. This is more than a digital role – it’s your chance to use creativity, data and digital innovation to build communities, spark engagement and drive real impact.
About Us
At Shaftesbury, we believe everyone deserves the opportunity to live a full and flourishing life. Guided by our core values—Open, Enabling, Inclusive and Courageous—we deliver high-quality disability services across adult care, children’s care and education. We are committed to going the extra mile—creating opportunities for people to thrive, achieve independence, and feel part of their community.
The Role
As a Digital Officer, you’ll play a central role in growing and engaging our online audience across social media, email and digital campaigns. You’ll manage day-to-day activity across our social channels, creating compelling, on-brand content that resonates with supporters and reaches new audiences.
Key responsibilities include:
- Plan, schedule and deliver a steady stream of high-quality content across social media channels
- Actively build and nurture our online community
- Leading our email communications, creating and optimising campaigns that drive engagement, fundraising and long-term loyalty
- Use data and insights to test, learn and continuously improve performance across channels
- Work closely with colleagues across the charity
- Support campaigns, events and contribute fresh ideas
- Stay ahead of digital trends
What We’re Looking For
- Be creative and a digitally savvy communicator who knows how to turn ideas into engaging content
- Hands-on experience managing social media channels with a strong understanding of what works across different platforms
- Confident in creating a range of digital content
- Comfortable diving into analytics, using data to refine your approach and maximise impact
- Experience of email marketing and understand how to create campaigns
- Organised, proactive and detail focused.
What You’ll Get in Return
- Recognition & Reward – including vouchers up to £50
- Excellent training and development opportunities
- Generous annual leave – 25 days + bank holidays (rising to 28 days + BH)
- Pension scheme
- Death in service scheme
- Employee Assistance Programme
Why Join Shaftesbury?
Because every interaction, every connection, every opportunity—we create adds up. From friendship to independence, from challenges overcome to new experiences, we believe it’s the sum of many things that makes life meaningful. At Shaftesbury, you’ll be part of a team that empowers people to take part, contribute and be valued.
Our Commitment
Shaftesbury is the disability charity that’s committed to enabling children, young people and adults to live a life that adds up for them. What makes life liveable is never down to just one thing - it’s the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up – to Shaftesbury. Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives.
Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.
To Apply
If you feel you are a suitable candidate and would like to work for Shaftesbury, please click apply to be redirected to our website to complete your application.
Digital Officer in London employer: Shaftesbury group
Shaftesbury is an exceptional employer that values creativity and innovation, offering a supportive work culture where every team member can thrive. With generous annual leave, excellent training opportunities, and a commitment to employee wellbeing, you will find a rewarding environment that encourages personal and professional growth. Join us in London and be part of a mission-driven team dedicated to making a meaningful impact in the lives of individuals with disabilities.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Officer in London
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Shaftesbury group.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Shaftesbury group.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Shaftesbury group.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Shaftesbury group. Apply directly through us to stand out!
We think you need these skills to ace Digital Officer in London
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Shaftesbury group. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Digital Officer, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Shaftesbury group
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Shaftesbury group. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
