At a Glance
- Tasks: Manage finances and liaise with tenants to ensure their wellbeing.
- Company: Join Shaftesbury, a caring charity making a real difference.
- Benefits: Competitive salary, generous leave, professional development, and wellbeing support.
- Other info: Flexible home-based role with national travel and growth opportunities.
- Why this job: Be part of a team that impacts lives positively every day.
- Qualifications: Accountancy qualification or strong financial auditing experience required.
Location: Home Based with National Travel but also the requirement to attend an office if needed
Salary: £46,000 per annum
Hours Per Week: 35
Are You the Candidate We’re Looking For?
At Shaftesbury, we’re looking for a Finance and Tenant Liaison Officer to join our passionate and purpose-driven team. If you’re organised, detail-focused, and want to be part of something meaningful, this could be the perfect opportunity for you. We’re not just hiring skills—we’re looking for people who genuinely care. People who want to make a difference. People who believe, as we do, that everyone deserves the opportunity to live a full, independent, and flourishing life. Guided by our core values—Open, Enabling, Inclusive and Courageous—we are proud to deliver outstanding support across our adult care, children’s services, and education settings. Every member of our team plays a vital role in helping the people we support thrive.
About the Role
The Finance and Tenant Liaison Officer will play a vital role in safeguarding the financial wellbeing of people supported by Shaftesbury. The postholder will provide robust financial oversight, assurance, and audit activity to ensure that personal finances are managed appropriately, transparently, and in line with Shaftesbury policies, legal requirements, and best practice.
You’ll be responsible for:
- Reviewing documentary evidence, auditing financial records, reconciling accounts and monitoring petty cash expenditure to ensure funds are used appropriately and in the best interest of the people we support.
- This role will involve travelling to Shaftesbury care service locations to undertake these tasks as well as home or office-based desktop audits.
- Liaise with tenants living in Shaftesbury’s housing schemes, undertaking regular satisfaction surveys, periodic landlord checks and linking with colleagues in Shaftesbury to ensure housing is of a good standard.
- Provide clear and timely reports to managers, highlighting findings, risks and areas for improvement.
This is a fantastic opportunity to be part of a team that directly impacts the quality and safety of the services we provide.
Why Join Shaftesbury?
We know our people are our greatest asset, so we make sure you feel valued, supported, and rewarded:
- Recognition & Rewards – Be recognised by senior leaders and receive vouchers of up to £50 for going above and beyond
- Professional Development – Access to an excellent training and development programme
- Generous Annual Leave – 25 days + bank holidays, rising to 28 days after 5 years
- Pension Scheme – Helping you plan for the future
- Wellbeing Support – Access to a comprehensive Employee Assistance Programme
Why You?
You’ll bring:
- Evidence of continued professional and personal development
- Hold an accountancy qualification or strong experience of financial auditing
- Knowledge of housing legislation and how this impacts tenancy services
- Ability to provide constructive feedback and to develop SMART action plans
- Knowledge and understanding of GDPR and data protection
- Strong Excel and Work IT skills
- Experience of report writing
- Full UK driving licence and access to a vehicle that can be used for work purposes
Join Us
If you’re ready to contribute to a caring, inclusive organisation where your work truly matters, we’d love to hear from you. Be part of something bigger. Be part of Shaftesbury.
Shaftesbury is the disability charity that’s committed to enabling children, young people and adults to live a life that adds up for them. What makes life liveable is never down to just one thing - it’s the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up – to Shaftesbury. Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives.
Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.
To Apply
If you feel you are a suitable candidate and would like to work for Shaftesbury, please click apply to be redirected to our website to complete your application.
Finance and Tenant Liaison Officer employer: Shaftesbury group
At Shaftesbury, we pride ourselves on being an exceptional employer that values our team members as our greatest asset. With a strong focus on professional development, generous annual leave, and a supportive work culture, we empower our employees to make a meaningful impact in the lives of those we serve. Join us in a home-based role with national travel, where your contributions will help foster independence and wellbeing for individuals in our care.
StudySmarter Expert Advice🤫
We think this is how you could land Finance and Tenant Liaison Officer
✨Tip Number 1
Network like a pro! Reach out to people in the finance and housing sectors, especially those connected to Shaftesbury. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching Shaftesbury's values and mission. Show us how your skills and passion align with our goal of making a difference in people's lives. We love candidates who genuinely care!
✨Tip Number 3
Practice your responses to common interview questions, especially around financial oversight and tenant liaison. Be ready to share examples from your experience that demonstrate your attention to detail and organisational skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re genuinely interested in the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Finance and Tenant Liaison Officer
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for making a difference shine through. We want to see that you genuinely care about the role and the people we support.
Be Organised and Detail-Focused:Since this role is all about financial oversight, make sure your application reflects your organisational skills. Use clear headings, bullet points, and concise language to keep it easy to read.
Highlight Relevant Experience:Don’t forget to showcase your experience in financial auditing and knowledge of housing legislation. Tailor your application to demonstrate how your background aligns with what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at Shaftesbury group
✨Know Your Numbers
As a Finance and Tenant Liaison Officer, you'll need to demonstrate your financial acumen. Brush up on key financial concepts and be ready to discuss your experience with auditing and managing personal finances. Prepare examples of how you've ensured financial transparency in previous roles.
✨Understand the Mission
Shaftesbury is all about making a difference in people's lives. Familiarise yourself with their core values—Open, Enabling, Inclusive, and Courageous. Be prepared to share how your personal values align with theirs and how you can contribute to their mission of supporting vulnerable individuals.
✨Showcase Your Communication Skills
This role involves liaising with tenants and providing reports to managers. Practice articulating your thoughts clearly and concisely. Think of examples where you've successfully communicated complex information or provided constructive feedback, as this will be crucial in your role.
✨Prepare for Practical Scenarios
Expect scenario-based questions during your interview. Think about how you would handle specific situations related to financial oversight or tenant satisfaction surveys. Being able to demonstrate your problem-solving skills and your approach to ensuring compliance with housing legislation will set you apart.
