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- Tasks: Lead service delivery and support staff in providing top-notch care.
- Company: Shaftesbury Chelmsford, a caring disability charity focused on community.
- Benefits: Competitive pay, generous leave, birthday off, and training opportunities.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: CQC registration and Level 5 in Health and Social Care preferred.
- Other info: Join a passionate team dedicated to inclusion and wellbeing.
The predicted salary is between 13 - 16 £ per hour.
Location: Chelmsford
Salary: £15.75 per hour
Hours Per Week: 40
Are you the candidate we are looking for? At Shaftesbury Chelmsford we are recruiting for a Service Delivery Lead. This role will cover our services at St Giles and Cranfield Court. We are looking for people with the passion, talent, skills and experience that all add up to a caring and community-minded workforce. We believe that the people we support have the right to a full and flourishing life. They deserve the very best in delivery. Driven by our core values, Shaftesbury strives to be Open, Enabling, Inclusive and Courageous in all that we do. Our disability services across adult care, children’s care and education are all focused on inclusion and support. Committed to professional, flexible and personalised care, we are passionate about going the extra mile in providing opportunities for people to thrive and live well.
About the role: As a Service Delivery Lead it will be your role to provide support to the staff and people supported. You will take full responsibility for the development and implementation of systems and processes, to ensure we are able to provide the highest quality of care and support. You will also be required to work with the relevant governing bodies on new business opportunities for the service. We are looking for a candidate who holds their CQC registration and their Level 5 in Health and Social Care, or are willing to work towards this qualification.
Cranfield Court offers a high level of support 24/7, with person-centred, responsive care for up to 20 adults with physical and intellectual disabilities. Our experienced team provide positive behaviour support to ensure that those in our care are enabled to live a flourishing life. St Giles is a supported day service that operates from the hours of 7.30am-8pm. It supports adults with learning disabilities and mental health conditions, with person-centered and holistic assessment, to enable social integration and greater independence. With wellbeing support and night-time security, our accessible and welcoming environment with large outdoor communal gardens and individual spaces for people we support.
Benefits of working at Shaftesbury: At Shaftesbury, we know that our people are our greatest asset. We’re proud to have some of the best and most committed staff in the sector and we want to attract more people like you to work with Shaftesbury. We’re now offering even more great benefits to reward the work of our wonderful staff in adult care:
- Happy Birthday to you! As well as sending you a birthday card, all frontline care staff can have the opportunity to take the day off on their birthday, taken from your annual entitlement.
- Great CQC, great reward. If your service is rated good or equivalent by CQC in all domains, all staff will receive a £30 gift voucher. If rated outstanding, all staff will receive a £50 gift voucher.
- You can be nominated for a recognition letter from a member of the Executive Leadership Team and you may also be nominated to receive a gift voucher up to £50 for going above and beyond within your role.
- Excellent training package provided for all staff.
- Generous Annual Leave entitlement of 25 days + 8 days bank holiday for the first 5 years. Increasing to 28 days + 8 days bank holiday after 5 years.
- Pension Scheme.
- Access to our employee assistance program.
To Apply: If you feel you are a suitable candidate and would like to work for Shaftesbury, please click apply to be redirected to our website to complete your application. Shaftesbury is the disability charity that’s committed to enabling children, young people and adults to live a life that adds up for them. What makes life liveable is never down to just one thing - it’s the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up to Shaftesbury. Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives.
Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.
Service Delivery Lead in Chelmsford employer: Shaftesbury group
Contact Detail:
Shaftesbury group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Lead in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what they stand for, especially their commitment to inclusion and support, so you can show how you align with their mission.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your relevant experience.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Service Delivery Lead in Chelmsford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for community care shine through. We want to see how your values align with ours at Shaftesbury, so share your experiences that demonstrate your commitment to providing high-quality support.
Tailor Your Application: Make sure to tailor your application specifically for the Service Delivery Lead role. Highlight your relevant skills and experiences, especially those related to health and social care, as well as any leadership roles you've held in the past.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’re the right fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it gives you a chance to explore more about what we do at Shaftesbury.
How to prepare for a job interview at Shaftesbury group
✨Know the Values
Familiarise yourself with Shaftesbury's core values: Open, Enabling, Inclusive, and Courageous. Be ready to discuss how your personal values align with these during the interview. This shows that you’re not just a fit for the role, but also for the company culture.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your ability to lead service delivery and support staff effectively. Highlight any experience you have in developing systems and processes that enhance care quality, as this is crucial for the Service Delivery Lead position.
✨Understand the Role
Make sure you have a clear understanding of what the Service Delivery Lead does, especially in relation to supporting adults with disabilities. Research the services at St Giles and Cranfield Court, and think about how you can contribute to their mission of providing person-centred care.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, ongoing training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.