Surgical Coordinator

IVF Florida is a founding partner of US Fertility, the nation's largest partnership of physician-owned and physician-led top-tier fertility practices. US Fertility offers business and digital solutions so that physicians and practice staff can focus on providing best-in-class patient care.

Highlights from across the US Fertility network:

• 130,000+ babies born
• 65+ locations nationwide
• 15 embryology laboratories
• Culture of promoting from within
• Opportunities for career growth
• Ability to make a direct impact on patient lives
• Mission-driven commitment to research, innovation, and increasing access to affordable care

The Surgical Coordinator works under the direct supervision of the Clinical Supervisor and indirectly reports to the physician(s) he/she provides with support. As a member of the IVF Florida team, the Surgical Coordinator will work in cooperation with other clinic staff to ensure safe and effective patient care, in compliance with IVF Florida standards and protocols.

The Surgical Coordinator performs administrative duties relevant to surgical operations. This position includes surgery scheduling, appointment reminders, keeping patient records, entering post-surgical data and scheduling surgical equipment. The Surgical Coordinator will manage incoming and outgoing phone calls and emails. They ensure that all pre-surgery paperwork is completed in time for the patient's appointment and they work closely with multiple hospitals and surgery centers. The Surgical Coordinator helps ensure adequate preparation for surgery by ensuring that necessary equipment is scheduled for surgery. Surgical Coordinators need the ability to schedule emergency and add-on surgeries. This requires an understanding of scheduling procedures for surgeries, such as how long a surgery will take and how much time to allot for set-up and turnaround, and to administer surgery schedules to appropriate medical staff.

Surgical Coordinator must have a solid understanding of procedures frequently performed within a fertility practice, strong organizational skills, strict attention to detail and follow-through, and be able to prioritize responsibilities.

We have an immediate opening for a full-time Surgical Coordinator to join our team in our Margate, FL office. The schedule is M-F 7:30am-4pm.

How You'll Contribute:

In general, the Surgical Coordinator is responsible for:

• Schedules all surgical procedures for the physicians, coordinating with the participating hospitals and their schedules/blocked time.
• Perform investigation of benefits for all surgical procedures.
• Assist in obtaining the necessary referrals for HMO/POS patients.
• Obtain pre-certification or authorization for all surgical procedures.
• Verifies all surgery benefits.
• Estimates and collects fees for patient responsibility.
• Enter referral information into the computer system.
• Demonstrate a thorough knowledge and understanding of billing and collection policies and procedures, explaining account payment and settlement processes prior to the surgical procedure.
• Recognizes the importance of managed care to the practice and ensures that lines of communication are kept open with each contracted carrier.
• Re-verifies patient demographics and insurance.
• Maintain complete and organized work papers in accordance with established procedures.
• Responds to correspondence, phone calls, patients or third party requests in a timely fashion.
• Ability to embrace change and promote teamwork and program growth.
• Documents all contact with the patient in the patient’s medical record.
• Notifies appropriate personnel in the event of a problem or conflict arising with the patient, a physician, or other required personnel.
• Abides by IVF Florida and US Fertility operational and personnel policies and procedures at all times.
• Contributes to team effort by maintaining an excellent rapport and working relationship with all members of the IVF Florida team.
• Performs other related duties as assigned.

What You'll Bring:

The skills and education we need are:

• High school diploma or associates degree.
• Minimum of 2 years experience in a medical position, knowledge of infertility strongly preferred.
• Ability to demonstrate good judgment.
• Ability to communicate accurately and concisely.
• Ability to remain calm under stress.
• Excellent interpersonal skills.
• Excellent oral and written communications.
• Strong attention to detail.
• Effective time management and organizational skills.
• Basic computer proficiency with Microsoft Office Suite including Word and Excel.
• Strong customer orientation and follow through.
• Ability to organize and manage multiple priorities and meet deadlines in an ever-changing environment.
• Demonstrate motivation and flexibility.

More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.

What We Offer:

• Competitive pay + bonus
• Medical, dental, vision, and 401(k) matching
• Generous paid time off and holidays
• Tuition assistance
• Ability to make an impact in the communities we serve

At IVF Florida, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) - guide us daily to work hard and enjoy what we do. We’re committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!

How To Get Started:

To have your resume reviewed by someone on our Talent Acquisition team, click on the “Apply” button. Or if you happen to know of someone who might be interested in this position, please feel free to share the job description.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.