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- Tasks: Support fertility patients with care, education, and emotional support.
- Company: Join Shady Grove Fertility, a leading centre dedicated to building families.
- Benefits: Enjoy competitive pay, bonuses, health benefits, and generous paid time off.
- Why this job: Make a real impact in people's lives while growing personally and professionally.
- Qualifications: One year of healthcare experience preferred; strong communication and detail-oriented skills required.
- Other info: Flexible hours with occasional weekends; embrace our core values of empathy and compassion.
The predicted salary is between 28800 - 43200 £ per year.
Enjoy what you do while contributing to a company that makes a difference in people’s lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward.
We have an immediate opening for a full-time Patient Care Coordinator to join our Norfolk, VA location. The schedule is Monday-Friday 7:30 am - 4:00 pm (occasional early/late shifts 6:30 am - 5:00 pm). This position is cross-trained for Medical Assistant support and could have some assigned weekends or holidays.
How You'll Contribute:
- Assists with the clinical care of fertility patients
- Provides patient/couple counseling, procedure teaching, communicates physician orders and instructions
- Provides pre and post op education
- Establishes a compassionate environment by providing emotional and psychological support to patients and patients’ families
- Works independently to assure the program goals are achieved
- Support and promote excellence in customer service
What You'll Bring:
- Minimum of one year of prior experience in healthcare and familiarity with medical terminology
- Medical Assistant background preferred
- Excellent oral and written communication, interpersonal and customer service skills
- Ability to work autonomously and in a team environment
- Strong attention to detail, demonstrated ability to follow-through, and high degree of comfort with computer applications, accuracy and speed with data entry is required
More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.
What We Offer:
- Competitive pay + bonus
- Medical, dental, vision, and 401(k) matching
- Generous paid time off and holidays
- Tuition assistance
- Ability to make an impact in the communities we serve
At Shady Grove Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) – guide us daily to work hard and enjoy what we do. We’re committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!
How To Get Started:
To have your resume reviewed by someone on our Talent Acquisition team, click on the “Apply” button. Or if you happen to know of someone who might be interested in this position, please feel free to share the job description.
Patient Care Coordinator/Medical Assistant employer: Shady Grove Fertility
Contact Detail:
Shady Grove Fertility Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Care Coordinator/Medical Assistant
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Patient Care Coordinator. Understanding the nuances of patient counselling and pre/post-op education will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Highlight your experience in healthcare, especially if you have worked in roles that required strong interpersonal skills. Be ready to share examples of how you've provided emotional support to patients in previous positions.
✨Tip Number 3
Research Shady Grove Fertility's mission and core values. Being able to articulate how your personal values align with theirs can set you apart as a candidate who truly fits their culture.
✨Tip Number 4
Prepare for questions about teamwork and autonomy. Think of specific instances where you successfully worked independently or collaborated with a team to achieve a common goal, as this role requires both skills.
We think you need these skills to ace Patient Care Coordinator/Medical Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Patient Care Coordinator/Medical Assistant position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your healthcare experience, particularly any roles related to patient care or medical assistance. Use bullet points to make it easy to read and focus on achievements that demonstrate your skills in communication and customer service.
Write a Strong Cover Letter: In your cover letter, express your passion for patient care and how your values align with the company's core values of Empathy, Patient Focus, Integrity, Commitment, and Compassion. Provide specific examples of how you've demonstrated these qualities in previous roles.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for the role you are applying for.
How to prepare for a job interview at Shady Grove Fertility
✨Show Your Compassion
As a Patient Care Coordinator, empathy is key. Be prepared to share examples of how you've provided emotional support to patients in the past. This will demonstrate your ability to connect with patients and their families.
✨Know Your Medical Terminology
Familiarity with medical terminology is crucial for this role. Brush up on relevant terms and be ready to discuss how you've used them in previous positions. This shows that you can communicate effectively within a healthcare setting.
✨Highlight Your Teamwork Skills
This position requires both independent work and collaboration. Prepare to discuss instances where you've successfully worked as part of a team, as well as times when you've taken initiative on your own.
✨Demonstrate Attention to Detail
Attention to detail is vital in healthcare. Be ready to provide examples of how you've ensured accuracy in your work, whether it's through data entry or following procedures. This will reassure the interviewers of your reliability.
