Venue Operations Manager

Venue Operations Manager

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage venue operations and lead a dynamic team to deliver exceptional events.
  • Company: Join Shack Events, a vibrant bar with a passion for unforgettable experiences.
  • Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
  • Why this job: Be at the heart of exciting events and build lasting relationships in a fun environment.
  • Qualifications: Strong leadership skills and a knack for building client relationships.
  • Other info: Fast-paced role with plenty of room for creativity and career advancement.

The predicted salary is between 36000 - 60000 £ per year.

Who are we? We are Shack Events, a leading bar this is one of our founding principles.

Team Management: You will be line manager to one member of the wider Wembley focused team, our assistant venue manager, who oversees a number of admin based tasks, analysis and has a heavy on site presence. The ability to oversee, train and manage must be a skill you have. You will also be responsible for our light event operations crew on site, and must ensure their jobs have been executed to the highest standard, this includes cleaning, till set ups and the general details on the locations.

Client Relationships: We will require you to build good working relationships with the venue team at Wembley Stadium, ensuring you meet their needs and fulfil requests to a high standard. Their vision is your vision, and working on new projects requires great people skills; you will be responsible for the nurturing of relationships to ensure our operation is run smoothly with satisfied clients.

Logistical Awareness: You will be responsible for planning all shipments in and out of the stadium, and working closely with the event operations and logistics team to ensure the correct kit is being tracked in and out of the stadium. You will also be responsible for making sure we have the correct kit on site, and that you create plans for site with the bigger picture of future events at the forefront of your mind.

Due Diligence: You are not responsible for planning the casuals time, or for any formalities around their employment, however you are responsible for ensuring the team on site are being efficient, empowered and upskilled when working alongside you.

Venue Operations Manager employer: Shack Events

At Shack Events, we pride ourselves on fostering a dynamic and inclusive work culture that values teamwork and personal growth. As a Venue Operations Manager at our Wembley location, you will enjoy competitive benefits, opportunities for professional development, and the chance to work closely with a passionate team dedicated to delivering exceptional events. Join us in creating memorable experiences while building strong relationships with clients and colleagues alike.
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Contact Detail:

Shack Events Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Venue Operations Manager

✨Tip Number 1

Network like a pro! Get out there and connect with people in the events industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Show off your skills! When you get the chance to meet potential employers or clients, make sure to highlight your experience in team management and client relationships. Share specific examples of how you've successfully managed teams and built strong partnerships in the past.

✨Tip Number 3

Be proactive! If you see a venue or event that excites you, don’t wait for a job posting. Reach out directly to the company through our website and express your interest. A little initiative can go a long way in landing that dream role!

✨Tip Number 4

Stay organised! Keep track of all your applications and follow-ups. Use a simple spreadsheet to note down where you've applied, who you've spoken to, and any upcoming events. This will help you stay on top of your job search and ensure you don’t miss any opportunities.

We think you need these skills to ace Venue Operations Manager

Team Management
Training and Development
Event Operations Management
Client Relationship Management
Logistical Planning
Attention to Detail
Communication Skills
Problem-Solving Skills
Project Coordination
Operational Efficiency
Adaptability
Relationship Building
Site Management
Empowerment of Team Members

Some tips for your application 🫡

Show Your Team Spirit: When writing your application, let us know how you’ve successfully managed teams in the past. Share specific examples of how you've trained and empowered your team members to shine in their roles.

Client Relationships Matter: Highlight your experience in building strong relationships with clients or stakeholders. We want to see how you’ve gone above and beyond to meet their needs and ensure satisfaction.

Logistics Know-How: Don’t forget to mention any logistical experience you have! Whether it’s planning shipments or managing on-site operations, we’re keen to hear how you keep everything running smoothly.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Shack Events

✨Know Your Venue Inside Out

Before the interview, make sure you research Wembley Stadium and Shack Events thoroughly. Understand their operations, recent events, and any challenges they might face. This will help you demonstrate your logistical awareness and show that you're genuinely interested in the role.

✨Showcase Your Team Management Skills

Be prepared to discuss your experience in managing teams, especially in a fast-paced environment. Think of specific examples where you've trained or empowered team members, and how you ensured tasks were executed to a high standard. This will highlight your ability to oversee and manage effectively.

✨Build Rapport with Client Relationships

Since client relationships are key, think about how you can demonstrate your people skills. Prepare examples of how you've nurtured relationships in previous roles, and be ready to discuss how you would approach building a strong partnership with the venue team at Wembley.

✨Plan for the Future

During the interview, express your vision for future events and how you would ensure that logistics are planned with upcoming projects in mind. Show that you can think strategically and have a proactive approach to managing operations, which is crucial for the role.

Venue Operations Manager
Shack Events
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