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For Companies At a Glance
- Tasks: Support IT systems and respond to guest inquiries with a smile.
- Company: Join Treehouse Hotel, where caring culture meets nature-inspired work.
- Benefits: Enjoy career advancement, paid personal days, and professional development opportunities.
- Why this job: Be the superhero of tech support in a fulfilling hospitality environment.
- Qualifications: Passionate about tech with 2+ years experience; hospitality background is a plus.
- Other info: Flexible hours in a 24-hour operation with global growth potential.
The predicted salary is between 36000 - 60000 £ per year.
Overview
If you live for those signature sighs of relief you hear whenever you show up, this is your calling. We’re currently seeking an IT Manager at Treehouse Hotel. You’ll be responsible for daily support of all IT systems requests/tickets, from internal platforms to network maintenance supporting the entire hotel team. You’ll also respond promptly to guests’ inquiries and questions, so we need someone who’s really nice, quick, and enjoys being the superhero in the room. It’s a tough job, but someone out there loves doing it, which is precisely what we’re looking for.
Inside tip: There is room for growth with us in this demanding role.
Qualifications
About you…
- Passionate about technology and a minimum of 2 years of similar work experience.
- A post-secondary diploma, degree or prior hospitality experience would be a plus.
- Advanced knowledge of information systems operations, a strong leader, and a proven track record in guest and team member engagement and financial performance.
- Excels at communication, both verbal and written.
- Is flexible and willing to meet the demands of a 24-hour operation.
About us…
Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:
- Designed by Nature work environment
- Retirement Planning
- Paid Personal Days
- Career Advancement: We’re growing rapidly and with growth comes advancement opportunities (around the globe)!
- SH University – Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.
- Team Member Recognition program – Earn rewards and pay it forward, while doing all the good you can!
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IT Manager employer: SH Hotels & Resorts
Contact Detail:
SH Hotels & Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Manager
✨Tip Number 1
Show your passion for technology during the interview. Be ready to discuss specific technologies you've worked with and how they can benefit the hotel’s IT systems. This will demonstrate your expertise and enthusiasm for the role.
✨Tip Number 2
Highlight your experience in hospitality or customer service. Since this role involves interacting with guests, sharing examples of how you've successfully handled guest inquiries or technical issues in the past will set you apart.
✨Tip Number 3
Emphasize your leadership skills. Talk about times when you've led a team or project, especially in high-pressure situations. This will show that you're capable of managing the demands of a 24-hour operation.
✨Tip Number 4
Be prepared to discuss your flexibility and adaptability. The hotel environment can be unpredictable, so sharing examples of how you've successfully adapted to changing circumstances will demonstrate that you're the right fit for this dynamic role.
We think you need these skills to ace IT Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the IT Manager position at Treehouse Hotel. Understand the key responsibilities and qualifications required, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in IT management or similar roles. Be sure to mention any specific achievements that demonstrate your ability to support IT systems and engage with both guests and team members.
Showcase Communication Skills: Since the role requires excellent verbal and written communication skills, provide examples in your application that illustrate how you've effectively communicated in past positions, especially in high-pressure situations.
Express Your Passion for Technology: Make sure to convey your enthusiasm for technology and how it enhances guest experiences. Share any relevant projects or initiatives you've been involved in that showcase your passion and expertise in the field.
How to prepare for a job interview at SH Hotels & Resorts
✨Show Your Passion for Technology
Make sure to express your enthusiasm for technology during the interview. Share specific examples of how you've used technology to solve problems or improve processes in your previous roles.
✨Demonstrate Your Leadership Skills
As an IT Manager, you'll need to lead a team effectively. Prepare to discuss your leadership style and provide examples of how you've successfully managed teams or projects in the past.
✨Highlight Your Communication Skills
Since communication is key in this role, be ready to showcase your verbal and written communication skills. You might want to prepare a brief explanation of a technical issue you resolved, focusing on how you communicated with both technical and non-technical stakeholders.
✨Emphasize Flexibility and Adaptability
This position requires someone who can handle the demands of a 24-hour operation. Be prepared to discuss how you've adapted to changing situations in your previous jobs and how you manage stress in high-pressure environments.
