Digital Operations Coordinator

Digital Operations Coordinator

Full-Time 32700 - 32700 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Coordinate digital music releases and manage rights with key partners.
  • Company: Join Secretly Distribution, a global leader in curated music distribution.
  • Benefits: Enjoy competitive salary, health insurance, and generous holiday policies.
  • Other info: Dynamic work environment with opportunities for growth and collaboration.
  • Why this job: Be part of a creative team supporting independent artists and labels.
  • Qualifications: 1 year experience in digital content operations and strong communication skills.

The predicted salary is between 32700 - 32700 £ per year.

  • Title: Digital Operations Coordinator
  • Status: Full-time
  • Reports to: Manager, Digital Operations
  • Company

Summary: Secretly Distribution is a curated distribution company working globally with premiere independent labels and artists.

We are headquartered in Bloomington, IN, with offices in Brooklyn, Chicago, London, and Los Angeles, and additional staff in Paris, Berlin, Amsterdam, and beyond.

We work every day to support great art with transparency, creativity, expertise, and hard work.

Position

Summary: Secretly Distribution is seeking a Digital Operations Coordinator to join our rapidly expanding global Digital Operations team.

This role, situated in London, will primarily entail delivery of digital releases to Digital Service Providers (DSPs) while also handling rights management tasks.

Your responsibilities will include resolving delivery issues and cultivating operational relationships with key DSP partners.

Proficiency in digital music metadata, digital supply chain, and rights management is essential.

Responsibilities

  • Collaborate with the Digital Operations team to ensure frontline audio products are set up in accordance with DSP specifications.
  • Set up timed releases, instant grats, and carry out metadata/rights updates as required.
  • Support all aspects of UGC Rights Management services, including communication with labels regarding monetisation inquiries, meticulous management of assets, claims, and policies, and ensuring proper administration of rights within You Tube’s CMS, Meta Rights Manager, and Tik Tok’s Media Match.
  • Assist labels in managing infringement claims and promptly initiate takedowns of unauthorized content from DSPs
  • Support the migration of back catalogue of newly acquired distributed content.
  • Provide day-to-day support to labels, handling email queries, and supporting training needs.
  • Collaborate with the Digital Operations and other cross-functional teams, providing input and feedback on internal tools and workflow improvements.
  • The Ideal Candidate Demonstrates
  • At least 1 year of experience working in digital content operations, digital supply chain, or a similar role at a music label or content distributor.
  • Meticulous attention to detail and excellent verbal and written communication skills.
  • Exceptional knowledge of DSPs, content distribution, and a hands‑on approach to interacting with distribution technology, such as XML & DDEX, and CRM systems.
  • Working knowledge of You Tube CMS, Media Match, and Meta Rights Manager is highly desirable.
  • Experience managing video content is favourable.
  • BWSCD Benefits
  • Holidays
  • Pension contributions
  • End of Year Closure Holiday
  • Parental Leave
  • Volunteer Hours Matching Policy
  • Employee Assistance Program
  • UK Bank Holidays
  • BUPA Health Insurance
  • Cycle to Work Scheme

All qualified applicants will receive consideration for employment without regard to disability, protected veteran status, age, race, creed, color, religion, sex, marital status, affectional or sexual orientation, gender identity or expression, ancestry, nationality, or national origin.

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Digital Operations Coordinator employer: sgservices

sgservices is an excellent employer that fosters a collaborative and dynamic work culture in the heart of London. With a strong focus on employee growth, we offer comprehensive benefits including holidays, pensions, and health insurance, ensuring our team members feel valued and supported. Join us to be part of a forward-thinking company where your contributions directly impact the digital landscape of music rights and distribution.

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Contact Details:

sgservices Recruitment Team

We think you need these skills to ace Digital Operations Coordinator

Digital Music Metadata
Digital Supply Chain Management
Rights Management
DSP Specifications
XML
DDEX
CRM Systems