Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the Housing Register and provide top-notch customer service while learning on the job.
- Company: Join South Gloucestershire Council, a dynamic local authority making a difference in the community.
- Benefits: Earn between £15,392 to £24,454.04 with training and mentorship throughout your apprenticeship.
- Why this job: Gain hands-on experience in housing administration and contribute to homelessness prevention efforts.
- Qualifications: GCSE in Maths and a passion for customer care and problem-solving.
- Other info: Enjoy a supportive environment with potential career growth after your apprenticeship.
The predicted salary is between 15392 - 24454 £ per year.
As a Housing Business Administrator Apprentice, you will support the maintenance of the Council’s Housing Register, provide high-quality administrative and customer service support, and contribute to homelessness prevention outcomes.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands‑on experience.
What you will do at work:
- Work alongside experienced staff to experience the functions of various roles within the Housing Team.
- Act as a first point of contact for customers, colleagues, and partners; handle enquiries sensitively across telephone, email, and face‑to‑face channels.
- Provide administrative support to managers and the team, including minute‑taking for key meetings.
- Liaise with customers and agencies; identify special circumstances and make appropriate referrals to access specialist advice or support services.
Where you will work: Lansdown Road, Kingswood, BS15 1XD
Training: Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills. Training provider: South Gloucestershire and Stroud College.
Skills required:
- Skilled in the use of multiple IT packages and systems relevant to the organisation.
- Able to choose the most appropriate IT solution to suit the business problem.
- Produces accurate records and documents including emails, letters, files, payments, reports, and proposals.
- Makes recommendations for improvements and presents solutions to management.
- Maintains records and files, handles confidential information in compliance with the organisation's procedures.
- Exercises proactivity and good judgement.
- Builds and maintains positive relationships within their own team and across the organisation.
- Demonstrates good communication skills, whether face‑to‑face, on the telephone, in writing, or on digital platforms.
- Completes tasks to a high standard.
- Applies problem‑solving skills to resolve challenging or complex complaints.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.
- Organises meetings and events, takes minutes during meetings, and creates action logs as appropriate.
- Uses relevant project management principles and tools to scope, plan, monitor, and report.
Requirements:
- GCSE in Maths (grade GCSE A*‑C/4‑9).
- Share if you have other relevant qualifications and industry experience.
About this employer: South Gloucestershire Council is the local authority of South Gloucestershire, a unitary authority in the South West of England region.
Disability Confident: A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long‑term health condition.
After this apprenticeship: There may be a hire graded role at the end; however, this is not guaranteed due to budget constraints.
The contact for this apprenticeship is South Gloucestershire and Stroud College.
The reference code for this apprenticeship is VAC2000021305.
Apply now. Closes in 3 days (Sunday 29 March 2026).
Apprenticeship – Housing Business Administrator Apprentice in Kingswood employer: Sgscol
Contact Detail:
Sgscol Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprenticeship – Housing Business Administrator Apprentice in Kingswood
✨Tip Number 1
Get to know the company! Research South Gloucestershire Council and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Housing Business Administrator Apprentice, you'll be interacting with customers and colleagues regularly. Role-play common scenarios with friends or family to boost your confidence and refine your responses.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to housing and administration. Building relationships can give you insider knowledge and potentially lead to job opportunities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about the role and ready to take the next step in your career.
We think you need these skills to ace Apprenticeship – Housing Business Administrator Apprentice in Kingswood
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Housing Business Administrator Apprentice. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant abilities!
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, it’s crucial to demonstrate your communication skills in your written application. Use clear and concise language, and make sure to proofread for any typos or errors – we love attention to detail!
Highlight Your IT Proficiency: We’re looking for someone who’s skilled in using various IT packages. Mention any experience you have with tools like MS Office or similar software, and give examples of how you’ve used them in past roles or projects. This will show us you’re ready to hit the ground running!
Be Yourself!: Don’t be afraid to let your personality shine through in your application. We value authenticity and want to get to know the real you. Share your passion for helping others and your interest in housing services – it’ll help us see why you’d be a great fit for our team!
How to prepare for a job interview at Sgscol
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housing Business Administrator Apprentice. Familiarise yourself with the Council’s Housing Register and the types of queries you might handle. This will show your enthusiasm and readiness to contribute.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to discuss your previous experiences in customer service. Think of specific examples where you handled enquiries or resolved issues effectively, as this will demonstrate your ability to provide high-quality support.
✨Brush Up on Your IT Skills
You’ll need to use various IT packages, so be ready to talk about your proficiency with tools like MS Office. If you have any experience drafting emails, reports, or managing data, highlight that during the interview to showcase your administrative capabilities.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your interest in the position and helps you determine if it’s the right fit for you.